Forum Specific Board Subscription Not Working

    Forum Specific Board Subscription Not Working

    post #1 of 29
    Thread Starter 

    I am subscribed to certain boards in the forum, set to daily digest. On the old site, I would get a separate daily update for each of the two boards I had subscribed to, with a list of all the new and updated threads. Now, I get nothing at all. I checked my subscription to the boards, and they look good. I even set them to immediate, then back to daily digest.

    Instead, I'm getting a daily digest of ALL threads I'm subscribed to, which I don't want.

    1. How can I START receiving my daily updates of subscribed boards again?

    2. How can I STOP getting a daily digest of every thread I'm subscribed to?

    MB

    post #2 of 29

    I'm having some strange things too - are you receiving any email notifications of site pm's?

    In theory, the subscriptions page is where you should be able to alter these things - by ticking the boxes on the left hand site to select the items, then altering the 'Frequency' drop down for the relevant thread.

    If you use the X on the right hand side, suggest not using it for friends or they will be deleted - but you can delete threads that way.

    Screen shots need to be clicked to enlarge.

    Then there are these settings below - I've been trying various combinations over the past few days & have not yet achieved the desired result, but am receiving a daily digest where that option was selected.

    Please let us know what you've tried, as I've been trying to work it out for a few days now :)

    post #3 of 29
    Thread Starter 

    I haven't received any PMs. Please PM me as a test, and I'll let you know.

    Yes I looked at all those settings in the screenshots and they look correct.

    post #4 of 29

    O.K. - pretty sure they were working the other day.

    A potential issue may be that if you want to receive pm's from friends, their setting might need to be 'immediate' and you will then receive emails for every post....maybe.

    Will pm you now - been trying this with other members too today.

    Edit: Must be our settings as pm's from me are receiving email notifications.

    Edit: Have just set all to immediate as it looks like the only selections are 'all' or 'none' in the 'select' box at the bottom of the subscriptions list & then alter 'frequency' after maybe?

    post #5 of 29
    Thread Starter 

    I did get an email notification for your PM.

    Not totally relevant to the matters at hand though. I haven't gotten emails for the 2 boards I'm subscribed to since the update.

    post #6 of 29

    Thank you!

    In this bit, the options under 'select' are 'all' or 'none' , then in the next box are site only, daily, immediate or delete.

    I'm trying 'all' in the first box, 'immediate' in the second, then editing the frequencies in the Frequency column - wondering if 'immediate' for friends will provide email notifications of pm's?, then select option as required for threads?

    Good luck - interested to hear how you get on :)

    Edit:

    For Group subscriptions, did you try this on the Group's main page?

    post #7 of 29
    Thread Starter 
    Quote:
    Originally Posted by lppView Post

    Thank you!

    In this bit, the options under 'select' are 'all' or 'none' , then in the next box are site only, daily, immediate or delete.

    I'm trying 'all' in the first box, 'immediate' in the second, then editing the frequencies in the Frequency column - wondering if 'immediate' for friends will provide email notifications of pm's?, then select option as required for threads?

    Good luck - interested to hear how you get on :)

    Edit:

    For Group subscriptions, did you try this on the Group's main page?


    Please reread my OP. I am not having trouble receiving email notifications about PMs. Nor am I asking about Groups. Are you trying to help me, or are you solving different problems on this thread? I ask because if so, you are inadvertantly hijacking this thread and confusing things for any mods that may happen along.

    post #8 of 29

    Apologies - was confusing 'Boards' with 'Groups'.

    1. How can I START receiving my daily updates of subscribed boards again?

    2. How can I STOP getting a daily digest of every thread I'm subscribed to?

    It should be the case that you can choose to subscribe either when you visit the thread, using the 'subscribe' button' or via your Subscriptions tab.

    In your Edit my Subscriptions tab, to start or stop receiving updates it should be possible to use this section to select 'all' in the first box and your requirement in the second.

    The individual items have tick boxes, so choosing the relevant one & thenediting the required frequencies Frequency column should work - the choices are site only, daily, immediate or delete.

    But it seems that you need to check the settings for all of the shown items after selecting 'all' .

    Any further advice would be appreciated, although there is a Guide here under the Info section

    http://www.basenotes.net/a/subscription-tutorial

    post #9 of 29
    Thread Starter 

    Thank you very much for your attempts to help lpp.

    Unfortunately, you are still confused about my question. The main question I have -- #1 -- is how to get my subscription to a BOARD (aka forum) working -- not individual threads in a given forum. Do you understand? I have a subscription to the entire "Items for Swap" board but it's not sending my a daily digest of that entire board like the old site used to.

    post #10 of 29

    Clicking on the ' * subscribe' button should do it unless it's not working.

    post #11 of 29
    Thread Starter 

    It's not working. That is the point of this entire thread and can be understood by the subject I chose.

    post #12 of 29

    Can't get it to work either.

    post #13 of 29

    Help needed from Tech Support please.

    We seem to have tried various options without solving the various problems?

    I have been fiddling with them for days - could mine be re-set to default please & see if that helps?

    I don't mind losing all of the stuff in lists, etc.

    Would appreciate contacts being kept 'though please :)

    Any advice on how to proceed would be welcome - thank you!

    Edit - Think O/K/ - sorry :)

    Edit - Not O.K. - pls see below post #15

    post #14 of 29
    Quoting from tutorial -
    Change Your Default Subscription Email Notification Preferences

    ''Click the radio button for your desired preference. Your preference will be automatically saved.''

    My 'radio' buttons are all inactive, unable to click on any of them.

    Thx



    Edit - just set everything to 'immediate' notification

    Edit - received immediate thread notification on newly subscribed thread with these settings, radio button still inactive.

    post #15 of 29
    Received one email notification on above settings, but none since altering to this, adding some subs, deleting some threads & noticing posts by others




    Wlll give it some time & then revert.
    post #16 of 29




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