Mailbox full... not really

    Mailbox full... not really

    post #1 of 6
    Thread Starter 

    Hi,

    First, thanks for all the work on the new presentation of the website.

    My problem is that I noticed that I couldn t receive the messages people wrote me. It says that I reached the maximum of messages allowed. Which is not exact : what happens is that all my messages are now marked with the same date Feb 7 2106.

    I would prefer to keep my old messages. Is there a way I can keep receiving new ones?

    Thanks!

    Martin

    post #2 of 6

    Hi!

    Thanks - the team are doing a load of hard work still to improve things.

    Please see this answer from Tech Support to a similar query the other day.

    Basenotes Plus members used to have a higher mailbox capacity, but not sure if that would still be a solution now?.

    How 2106 became involved is intriguing and may be one that needs to be looked at when Support & the team return after the weekend!

    If you click on the screenshot it will enlarge.

    .

    post #3 of 6
    Thread Starter 

    Hi,

    thanks for your quick reply.

    Unfortunately, I don't see any solution to my problem. I don't see how is huddlersteph's post relevant to my concern. Are you suggesting I am a new member? Because I have been on BN for years (2003).

    Should I do something to be able to receive posts again? Or just wait for the team to fix the problem?

    Thanks.

    Martin

    post #4 of 6
    Quote:
    Originally Posted by martinView Post

    Are you suggesting I am a new member? Because I have been on BN for years (2003).


    I think she might have been referring to paying "supporting members" and not long time members, but not sure.
    post #5 of 6

    Sorry guys, my brain is not working too well right now.

    From Steph's reply, and your experience, I'm assuming that mailbox capacity is now restricted by post count?

    Having just re-checked the Basenotes Plus membership page, it appears that we no longer have a larger mailbox capacity.

    Not an issue personally.

    I can imagine various reasons for both of these issues, regrettably none will be helpful to you.

    Sorry to be of so little help.

    The 2106 date on your pm's looks like a tech issue and separate from the revised mailbox capacity?

    Martin - Apologies, but think that the mailbox issue needs further clarification in view of this answer which only refers to existing members with high post counts.

    If anyone can help Martin, please?

    post #6 of 6

    Further query from another long-term member on this thread.

    http://www.basenotes.net/t/371928/daily-allotment-of-2-private-messages

    Please post any further responses on that thread in order to avoid confusion :)

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    5/25/13 at 8:30am

    martin said:



    Hi,

    First, thanks for all the work on the new presentation of the website.

    My problem is that I noticed that I couldn t receive the messages people wrote me. It says that I reached the maximum of messages allowed. Which is not exact : what happens is that all my messages are now marked with the same date Feb 7 2106.

    I would prefer to keep my old messages. Is there a way I can keep receiving new ones?

    Thanks!

    Martin

    5/25/13 at 10:48am

    lpp said:



    Hi!

    Thanks - the team are doing a load of hard work still to improve things.

    Please see this answer from Tech Support to a similar query the other day.

    Basenotes Plus members used to have a higher mailbox capacity, but not sure if that would still be a solution now?.

    How 2106 became involved is intriguing and may be one that needs to be looked at when Support & the team return after the weekend!

    If you click on the screenshot it will enlarge.

    .

    5/25/13 at 7:15pm

    martin said:



    Hi,

    thanks for your quick reply.

    Unfortunately, I don't see any solution to my problem. I don't see how is huddlersteph's post relevant to my concern. Are you suggesting I am a new member? Because I have been on BN for years (2003).

    Should I do something to be able to receive posts again? Or just wait for the team to fix the problem?

    Thanks.

    Martin

    5/25/13 at 8:19pm

    hednic said:



    Quote:
    Originally Posted by martinView Post

    Are you suggesting I am a new member? Because I have been on BN for years (2003).


    I think she might have been referring to paying "supporting members" and not long time members, but not sure.

    5/26/13 at 2:09am

    lpp said:



    Sorry guys, my brain is not working too well right now.

    From Steph's reply, and your experience, I'm assuming that mailbox capacity is now restricted by post count?

    Having just re-checked the Basenotes Plus membership page, it appears that we no longer have a larger mailbox capacity.

    Not an issue personally.

    I can imagine various reasons for both of these issues, regrettably none will be helpful to you.

    Sorry to be of so little help.

    The 2106 date on your pm's looks like a tech issue and separate from the revised mailbox capacity?

    Martin - Apologies, but think that the mailbox issue needs further clarification in view of this answer which only refers to existing members with high post counts.

    If anyone can help Martin, please?

    5/31/13 at 10:01am

    lpp said:



    Further query from another long-term member on this thread.

    http://www.basenotes.net/t/371928/daily-allotment-of-2-private-messages

    Please post any further responses on that thread in order to avoid confusion :)





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