Fragrancenet Creed Fiasco

    Fragrancenet Creed Fiasco

    post #1 of 12
    Thread Starter 

    A couple of weeks ago I ordered a bottle of Creed Tabarome from Fragracenet.com. After receiving the bottle and jugging it to be authentic I placed a second order for Virgin Island Water and Millesime Imperial . When the order arrived I noticed that the two boxes of cologne had different heights of embossing on the creed logo that covers the box. I hoped that this was nothing more than manufacturing irregularity.

    The Virgin Island Water smells great in my opinion. The bottle of Millesime Imperial was for my girlfriend, so I brought it to her house last night. Needless to say she was very thrilled. This morning when I woke up in her bed I happed to notice the paperwork from the creed box sitting on her dresser. Upon reading it I noticed that Morocco was spelled with a lower case m. I then compared the pamphlet to images I found online and noticed that the font and paper seem to be different. Also the wording is different from the information on the Creed website.

    Help me out fragrance lovers. Did I just give my girlfriend fake perfume?

    post #2 of 12

    I have ordered for many orders more than 1K from fragrancenet and have not once been had to deal with such issues. There was once a leaker & they promptly replaced it.

    i suggest u contact fragrancenet and have them replace the MI - i think they will oblige...

    post #3 of 12

    This thread is being moved to the Shopping section.

    post #4 of 12

    No.

    post #5 of 12
    So far, I had no problems with Fragrancenet.
    post #6 of 12
    If this really happened, then of course you would express your concerns to Fragrancenet and get their explanation.

    Please let us know what they say, and what they did about the situation.
    post #7 of 12
    Thread Starter 

    I called them this morning and they said I could return all three of my purchases for a refund. They said that my shipping costs would be issued as a gift certificate. I am considering returning my orders but it will be very embarrassing to take my gift back from my girlfriend. I even thought about buying a bottle at a department store and switching them in secret.

    The woman on the phone from Fragrancenet had no explanation as to why the shoddy pamphlet was in the box.

    Does anyone have any ideas?

    post #8 of 12
    Since I completely trust Fragrancenet, if they smelled legitimate to me, I'd keep them.
    Edited by RedRaider430 - 10/10/13 at 12:51pm
    post #9 of 12
    Quote:
    Originally Posted by RedRaider430View Post

    Since I completely trust Fragrancenet, if they smelled legitimate to me, I'd keep them.
    I think I would be inclined to do the same.
    post #10 of 12
    Quote:
    Originally Posted by RedRaider430View Post

    Since I completely trust Fragrancenet, if they smelled legitimate to me, I'd keep them.

    3rd that

    post #11 of 12
    Quote:
    Originally Posted by RedRaider430View Post

    Since I completely trust Fragrancenet, if they smelled legitimate to me, I'd keep them.

    Same here. I mean Creed isn't known for consistency so I wouldn't be too worried.
    post #12 of 12
    It is possible that you bought a fake. Fragrancenet being legit simply means they don't intentionally sell you fake products. But as a grey market seller of Creed, they are dealing with many many different retailers unloading stock. Fragrancenet being legit does not mean all these sellers they deal with are legit. And it is possible the buying department at fragrancenet is not able to distinguish class A fakes at times from a unscupulous seller. Why can you trust Neiman Marcus more than Fragrancenet? Not because fragrancenet is illegitimate, but because Neiman Marcus only deals with one seller: Creed, the manufacturer.

    I bought from Fragrancenet twice. The first time MI and SMW. Both were authentic and good. The second time VIW. The VIW did not come with a pamphlet. I thought it's fine since it might have been misplaced by someone at fragrancenet. Then the card with the two pictures - it had a different size than my VIW from Neiman Marcus, as well as different writings on the bottom piece. I then started to pay attention and immediately noticed the box had different printings too. And last and most determining factor was the smell. It was very very different than the sample I bought from STC, and the bottle I got from Neiman Marcus. STC and Neiman bottle smell the same - fresh lime and yummy coconut. The one I received from Fragrancenet was lemon and extremely sweet, artificial coconut. I actually had to wash it off me due to the unpleasant smell. The projection was also much larger than the real VIW. That's not batch variance. That's a different fragrance.

    I called fragrancenet and they agreed to refund me including return shipping. So I have to give them credit because the return process was fast and easy.

    I am not saying fragrancenet is not legit. What I am saying is if you buy from a grey market seller of creed or any luxurious goods, YMMV. So always be cautious. If you sniff something wrong, don't simply think it is batch variance or fragrancenet is totally legit so there couldn't be anything wrong with the product you received. You can always exchange or return.

    Another experience I had when a legitimate seller unintentionally sold illegit goods is this. I have a habit of collecting handbags. When Balenciaga city bags were sold like hot pancakes a few years ago, an unscrupulous retailer successfully sold their stock to COSTCO. Those class A fakes are actually not too difficult to detect by Balenciaga enthusiasts. But to most consumers, apparently including COSTCO's buying department, they fell through the crack. The angry purse collection community contacted Balenciaga as well as FTC. These handbags were pulled from Costco's website. Who can say COSTCO is not legit? Costco sells real goods 99.9999999999% of the time! including luxurious brands such as Cartier, although it is not an official dealer. But when dealing with grey market goods, it is never 100% because the company is not dealing with the manufacturer or official distributor, but different upstream sellers.
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    10/10/13 at 9:39am

    Panander said:



    A couple of weeks ago I ordered a bottle of Creed Tabarome from Fragracenet.com. After receiving the bottle and jugging it to be authentic I placed a second order for Virgin Island Water and Millesime Imperial . When the order arrived I noticed that the two boxes of cologne had different heights of embossing on the creed logo that covers the box. I hoped that this was nothing more than manufacturing irregularity.

    The Virgin Island Water smells great in my opinion. The bottle of Millesime Imperial was for my girlfriend, so I brought it to her house last night. Needless to say she was very thrilled. This morning when I woke up in her bed I happed to notice the paperwork from the creed box sitting on her dresser. Upon reading it I noticed that Morocco was spelled with a lower case m. I then compared the pamphlet to images I found online and noticed that the font and paper seem to be different. Also the wording is different from the information on the Creed website.

    Help me out fragrance lovers. Did I just give my girlfriend fake perfume?

    10/10/13 at 9:42am

    badarun said:



    I have ordered for many orders more than 1K from fragrancenet and have not once been had to deal with such issues. There was once a leaker & they promptly replaced it.

    i suggest u contact fragrancenet and have them replace the MI - i think they will oblige...

    10/10/13 at 9:44am

    lpp said:



    This thread is being moved to the Shopping section.

    10/10/13 at 10:43am

    barclaydetolly said:



    No.

    10/10/13 at 11:01am

    sjg3839 said:



    So far, I had no problems with Fragrancenet.

    10/10/13 at 12:22pm

    RedRaider430 said:



    If this really happened, then of course you would express your concerns to Fragrancenet and get their explanation.

    Please let us know what they say, and what they did about the situation.

    10/10/13 at 12:27pm

    Panander said:



    I called them this morning and they said I could return all three of my purchases for a refund. They said that my shipping costs would be issued as a gift certificate. I am considering returning my orders but it will be very embarrassing to take my gift back from my girlfriend. I even thought about buying a bottle at a department store and switching them in secret.

    The woman on the phone from Fragrancenet had no explanation as to why the shoddy pamphlet was in the box.

    Does anyone have any ideas?

    10/10/13 at 12:31pm

    RedRaider430 said:



    Since I completely trust Fragrancenet, if they smelled legitimate to me, I'd keep them.
    Edited by RedRaider430 - 10/10/13 at 12:51pm

    10/10/13 at 2:44pm

    hednic said:



    Quote:
    Originally Posted by RedRaider430View Post

    Since I completely trust Fragrancenet, if they smelled legitimate to me, I'd keep them.
    I think I would be inclined to do the same.

    10/10/13 at 4:14pm

    Tony T said:



    Quote:
    Originally Posted by RedRaider430View Post

    Since I completely trust Fragrancenet, if they smelled legitimate to me, I'd keep them.

    3rd that

    10/10/13 at 5:34pm

    VintagePoison said:



    Quote:
    Originally Posted by RedRaider430View Post

    Since I completely trust Fragrancenet, if they smelled legitimate to me, I'd keep them.

    Same here. I mean Creed isn't known for consistency so I wouldn't be too worried.

    10/16/13 at 8:59pm

    Sunflower77 said:



    It is possible that you bought a fake. Fragrancenet being legit simply means they don't intentionally sell you fake products. But as a grey market seller of Creed, they are dealing with many many different retailers unloading stock. Fragrancenet being legit does not mean all these sellers they deal with are legit. And it is possible the buying department at fragrancenet is not able to distinguish class A fakes at times from a unscupulous seller. Why can you trust Neiman Marcus more than Fragrancenet? Not because fragrancenet is illegitimate, but because Neiman Marcus only deals with one seller: Creed, the manufacturer.

    I bought from Fragrancenet twice. The first time MI and SMW. Both were authentic and good. The second time VIW. The VIW did not come with a pamphlet. I thought it's fine since it might have been misplaced by someone at fragrancenet. Then the card with the two pictures - it had a different size than my VIW from Neiman Marcus, as well as different writings on the bottom piece. I then started to pay attention and immediately noticed the box had different printings too. And last and most determining factor was the smell. It was very very different than the sample I bought from STC, and the bottle I got from Neiman Marcus. STC and Neiman bottle smell the same - fresh lime and yummy coconut. The one I received from Fragrancenet was lemon and extremely sweet, artificial coconut. I actually had to wash it off me due to the unpleasant smell. The projection was also much larger than the real VIW. That's not batch variance. That's a different fragrance.

    I called fragrancenet and they agreed to refund me including return shipping. So I have to give them credit because the return process was fast and easy.

    I am not saying fragrancenet is not legit. What I am saying is if you buy from a grey market seller of creed or any luxurious goods, YMMV. So always be cautious. If you sniff something wrong, don't simply think it is batch variance or fragrancenet is totally legit so there couldn't be anything wrong with the product you received. You can always exchange or return.

    Another experience I had when a legitimate seller unintentionally sold illegit goods is this. I have a habit of collecting handbags. When Balenciaga city bags were sold like hot pancakes a few years ago, an unscrupulous retailer successfully sold their stock to COSTCO. Those class A fakes are actually not too difficult to detect by Balenciaga enthusiasts. But to most consumers, apparently including COSTCO's buying department, they fell through the crack. The angry purse collection community contacted Balenciaga as well as FTC. These handbags were pulled from Costco's website. Who can say COSTCO is not legit? Costco sells real goods 99.9999999999% of the time! including luxurious brands such as Cartier, although it is not an official dealer. But when dealing with grey market goods, it is never 100% because the company is not dealing with the manufacturer or official distributor, but different upstream sellers.





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