Several of you know I bought a bottle of Jalaine's Gardenia perfume oil, and it was from Luckyscent. It's a whopping $150.00 for an art glass Italian cut crystal bottle of 6ml of oil. I opened it. I was breathless. But the bottle was not perfect. Eh, I thought, it's beautiful and I love the oil. Next day, that little glue ring was all I could see.
I sent an Email. They answered next business day, and said send it back. They received it today and sent receipt of damaged returned email confirmation. Also, later in the day, I have an email confirmation of shipment on the replacement bottle.
Thank you , Andrea!!!! This was a big purchase for me, and it means a lot to have such good service and communication.
Now, I want the Cucumber......nah, just kidding! Not.
I sent an Email. They answered next business day, and said send it back. They received it today and sent receipt of damaged returned email confirmation. Also, later in the day, I have an email confirmation of shipment on the replacement bottle.
Thank you , Andrea!!!! This was a big purchase for me, and it means a lot to have such good service and communication.
Now, I want the Cucumber......nah, just kidding! Not.
