Originally Posted by LeMâle
A while back at the local Macys they tried to sell me Curve, I told them I was by no means interested at which point they got snotty and I've yet seen a reason to go back.
Sounds about typical. SAs generally aren't trained in knowing their products thoroughly OR how to match them to customers, but instead in SELLING/pushing whatever is hot and new (or, no doubt, whatever the Dept Store receives the largest kickback on). Unfortunately, most consumers don't seem to mind and will buy that Curve because it is stuck under their noses and they're looking to buy something anyway.
Sometimes, the tactics used are straight out of a first year high school marketing textbook. The sad thing is that obviously it works or they wouldn't do it. That and also the turnaround for SA jobs is REALLY high, so chances are that SA has probably been working with fragrances for less than six months .
And it's not just at regular dept. stores either; the same goes (or perhaps even MORE) at the high end ones; often that Bergdorf's or Barney's SA thinks that you just don't "get it" because you don't think Creed is the most wonderful thing in the history of fragrance and worth every nickel of its retail price.
Anyway, this is largely why I don't go to department stores. I'll stick to Bnotes or, occasionally, an online survey (like we talked about in the Malle threads).