here is an update, as I emailed them about this
Thank you for your interest in our fragrances, and for daring to confront the ( apparently!) intimidating, primitive or complex ordering process as
presented on our very imperfect website! (as our sample sets are most of the time made to order, following our customers assortment specifications, our sampling program does not fit
easily into a standard merchant website page and we have not yet found the ideal, perfect way. But we will definitely try to improve things!).
To place an order, just specifiy which sort of set you are interested in (C1000, with 5 different scents, or C 2000, with 7 different scents... plus one complimentary which can be a repeat or an 8th different one), and your selection of samples you want to receive. This can be done either when finalizing payment through payPal ( www.paypal.com
) or directly, in a simple e-mail.
Sets of samples are sent in unmarked padded envelopes or parcels, registered mail, and take in general a week or so to reach destination.The Post has proved to be very reliable, and so far not a single set has been misplaced or lost.Our best is three days for a sending to New York city, our worst ever was three...weeks for Denver, CO.
For this part of the world, shipping is included in the 55 or 77,00€ price.
Orders are generally filled and sent the same day or the day after receipt of payment.
For our client's information and peace of mind, a copy of the Post form is e-mailed right after sending, as proof of sending and as an indication of a
probable date of delivery).
PayPal is by far the favorite method of payment, it is safe, fast, reliable, so please feel welcome to use it. Our PayPal address is identical to our
e-mail address, firstname.lastname@example.org
Please also note that this "investment" in samples is deductible in full from the purchase price ( in case of a purchase directly from us) of any
item of our catalogue, with the exception, of course, of more samples.
I hope that this answers your questions, but if you have anymore queries, please feel welcome to contact us again.
Yours very truly,