Originally Posted by 1280adam
You could have saved yourself a ton of cash if you would have just bought a 17 oz flacon of C42B11Z01 from the Creed Boutique.
That sounds like a good idea except I wouldn't have the retail bottle which makes it easy to transport in my car and looks really nice. In any event, I contacted Fragrancenet regarding their two-tier price difference . As you know, Fragrancenet sells the EXACT same 4 oz Creed Aventus on their Fragrancenet website for $260; however, on their Fragrancenet ebay store-front it is only $193.50
Fragrancenet completely ignored me the first time! That is bad business in my opinion. I had to send Fragrancenet a second letter:
This is my SECOND attempt in contacting Fragrancenet.com via email. A response would be appreciated.
I'm writing to receive a credit (back to my credit card) in the amount of $108.82
In the last 2 weeks, I recently ordered 6 bottles of Creed Aventus from Fragrancenet.com; however, Fragrancenet.com also has an eBay storefront which features the exact same product for a lower price of $193.50 (rather than $260 on Fragrancenet.com).
I listed the link below:http://www.ebay.com/itm/Creed-Aventu...item2a2242bb29
Rather than going through the process of returning the 6 bottles back to Fragrancenet.com, and then re-ordering the exact same item from Fragrancenet's eBay storefront (since it's less than 30 days) , it would be more practical to issue a credit adjustment in the amount of the difference of $ 108.82 back to my credit card?
I listed the order numbers below:
291072** ($14.65 price difference x 4 bottles) = $58.60 credit
289865** ($27.66 price difference x 1 bottle = $ 27.66 credit
287661** ($22.56 price difference x 1 bottle) = $22.56 credit
TOTAL CREDIT DUE: $ 108.82
Fragrancenet refuses to issue a credit adjustment the price-difference. Here is the delayed response from Fragrancenet AFTER I finally got them to respond to me:
"Thank you for contacting FragranceNet.com.
In response to your question, unfortunately we do not offer price matching nor will we be issuing a credit for the difference between the items. Please specify if you wish to return the products as we will be happy to provide you will RMA numbers for each order.
Please contact us if you need any further assistance.
FragranceNet.com Customer Service
Phone: 1-800-PARFUMS (727-3867)
Over 6,000 Genuine Brand Name Fragrances, Skincare, Candles & More."
I will NEVER buy from Fragrancenet again. I've spent thousands of dollars (literally) over the past 10-years on Fragrancenet and I just spent over $1000 in the last 2-weeks with them and this is how they treat me? That's horrible customer service.
Now I have to send them back all 6 bottles, only to re-purchase all 6 of them again on their ebay storefront. That's just crazy-bad business in my opinion. And it's not "price-matching" if it's within the same company.
Maybe I will just order that Flacon from the Creed Boutique after all, rather than the Fragrancenet eBay store-front....- - - Updated - - -
Originally Posted by psychoskip
I heard it was only $20-$30 range for the lager flacons. So if you're dropping $500 + on a larger flacon, who cares?
Give them a call and post the results.
Does anyone know if you can still request batch# A42B11X02 from the Creed Boutique?