I'm a new member, but have been a basenotes follower for a few years now. Having recently joined i thought i'd share my experience with Fragrancenet.com, lest any fellow basenoters find they are enticed by the coupons and good prices.
I have ordered cologne from many different places. Beautifulperfumes.com was my place to get MPG Parfum D'habit and RdV, TdH, Encre Noir, Santos Eau de Sport....
Prices pretty good, and shipment always fast - 3 days from CA => NJ. Parfumsraffy was unknown to me till recently when i grabbed a 200ml bottle of Odeur 53 for $90. Again, great shipping, very nice people.
Well, i don't want to make this too long, but my God, Fragrancenet.com just plain sucks. Let me start first by saying based on my two experiences with them, i can say they are hit or miss. I urge all that may think about ordering from them to check the reviews from different areas to see what you may be in store for. I'm having a nightmare of a time getting 3 bottles of Etro shipped! It's almost a week now, and they have not even shipped them. Maybe this wouldn't be so bad if these were meant for me, but they are a gift. Maybe it wouldn't be so bad either if i didn't live about 50 miles from this place. The transit time on this would be one day with any carrier. I am on the fence about canceling the order altogether, since i now have this feeling like there will be more problems with the product if i ever do receive them. Problems such as leaking, broken nozzle, broken bottle, rancid product, fake, fingerprint-laden bottles, dirty, scuffed up packaging, bottles partially full.
Yeah, my fault for not having read all those reviews ahead of time. After getting the Encre Noir without incident i thought i had found another "spot". I'm just saying, if you have had nothing but good experiences with them, great for you. I know for me 1/2 ain't too good. It's not the type of odds i'm willing to buy into again. There seem to be too many potential areas for concern with these people. It's very clearly not a very customer-centric enterprise, rather a volume based operation. Good luck trying to get a supervisor, as well. Evidently, there is someone named Pam who is the person to talk to...except you can't talk to her, only email her, and she doesn't email you back. Nice.