Thought I should post my experience just as a forewarning, and perhaps so anyone else can chime in if they had any simmilar situations. I understand that people have had a few good experiences with them so its too bad that they dropped the ball on mine
Sept 29 - Made my order
Sept 30th - Inqired by E-mail if there was any price protection as I found the items cheaper on Parfum1, and if not if I could cancel the order. Tried to this by phone but no pickup at Fragrancenet
Sept 30 - Standard E-mail from Fragrancenet stating that they recieved the order and its being processed.
Oct 1 - Standard E-mail stating It is in the warehouse and they will let me know when it ships.
Oct 11 - E-mail from Fragrancenet stating that they recieved my request to Cancel the order and that it has been cancelled (Odd it took them 11 days to tell me that they cancel the order, but I was ok with this, and made an order with Parfum1 immediately after)
Oct 13 - E-mail from Fragrancenet stating that it has been shipped from their warehouse (WTF?, I respond back immediately asking if it was a mistake as I was told that it was cancelled, no answer, Email again on the 14th no answer, Email again on the 15th no answer)
Oct 18 - Recieve e-mail from fragrance net stating that per my request the order was cancelled
Oct 19 - Recieve my parcel from Fragrancenet (WTF)
Oct 20 - Inform that I recieved it, no response to e-mail to date
Oct 20 - Call Fragrancenet and spoke to an extremely rude CSR they stated that I had two orders for the same thing (False, I have checked my email thoughly and only have one order number), and that I could return them back at my cost - No way am I going to spend my money for their mistake
Luckily they wern't high value items and I should be able to sell them at the price I paid Body Kouros and Rochas Man at $35 each. Their delay in responding to messages, messups with their Ordering department and Warehouse means this company will never get my money again.
Poor experience, and I will be going to Parfum1 for most of my future cologne purchases (didn't get dinged on Duties either)