Originally Posted by 30 Roses
If you are referring to the Barney's at Copley, their fragrance department is certainly smaller than that on Madison Avenue but they do carry a limited selection of perfumes of various brands. Last summer when we last were there I saw Lutens, Rosine, TDC, L'Artisan, Byredo, Kai, DelRae, Diptyque and i Profumi di Firenze there that I can recall, and perhaps others as well that I have forgotten about. But not every scent.
This Barneys does not give out samples (and won't let you decant any)-- the sole exception being Malle carded samples --and they are careful about giving those out. One or two, max.
Now at the Prudential Mall that connects to Copley by enclosed, over-street bridge, there is Saks with a wonderful Guerlain department, among others.
The Saks there, while they have a nice selection, is chock full of SA's who really don't know much about fragrance. They're mainly good for Kilian and Bond since they're the only ones who carry those lines. They do have the TF Private Blends but they don't know a thing about them. Very stingy with samples and customer appreciation overall. Made one purchase of a Bond after getting a sample a week earlier, SA didn't have a clue who I was despite me spending time with her a week before.
The Barney's selection there is small, but customer service has generally been good.
Neimans there has a great selection, and is the only store that carries Creed, Jo Malone, and some others. Their TF rep, Natalie, is the best, extraordinarily friendly, knowledgeable, easy to talk to, does not push purchases on you whatsoever, and lets you sample to your heart's content and take home things to try. If you're just a fragrance enthusiast looking to try new things, go in there and talk to Ann, the manager of the fragrance department. She can talk to you and sample fragrance for hours about fragrance, and is a pleasure to talk to. A+ customer service all around there.
Don't have much experience with Nordstrom as there are none in Boston and it's a pain to get to the suburban ones without a car.