Originally Posted by NYCBoomBoom
Can you share what happened? I've thought of ordering from them but have hesitated as there isn't enough feedback.
I ran out of creed royal water, and wanted a quick replacement. I had never got any creed from anywhere but Neimans.
Lilydirect was cheap as hell for a tester, and i didn't care. I wanted it for a specific occasion.
they had 2 different versions, one with a cap, one without. Both were advertised as tester without box.
I bought the one with cap. 4 days go by, no contact, no tracking #. I email them asking if its been shipped, and they say "oh we're out of the one with the cap, we only have one bottle left, and its without a cap. We were waiting for you to tell us what to do." Mind you, i have not been contacted by them in anyway shape or form.
So i said, just send the damn bottle already, cap or no cap.
It finally arrives, and at this point, the event i wanted to wear it on has passed.
I open the box, and theres this YELLOWED looking creed box. it looked like it was sitting in a dingy basement somewhere. No sticker on the bottom of the box, it either fell off or was removed. Only glue residue left. I opened the creed box, and the card and pamphlet fall out. its all in arabic writing. I've never seen this before.
Finally i take out the bottle, and immediately red flag. The bottle is frosted glass. it should be clear glass. And then, even more importantly, the liquid looks like Whiskey! It should also be clear, like water.
I thought it was fake. But i ended up finding out it was so damn old, not only did they stop using the frosted bottles, but it pre-dated batch code stamps.
I didnt even bother spraying it. I messaged them, told them i wanted a refund for this ancient bottle. They messaged me 3 days later, sorry for the old juice, send it back to this address.
....I'm thinking, wait a second, you want ME to pay to ship it back? Not happening. So i opened a case with paypal. I got a prepaid shipping label now.
Shipped it back, and they received it. They took their SWEET time giving me a refund. They literally waited until the very last day before paypal automatically forces them to give me my money.
This was almost a 1 month long ordeal.