this is quite typical: you get a tester which turns out to be a great product and you want to order it. But ordering the product becomes a real adventure. I've been in similar situations as well & even with jil sander sun self tanning spray. In my case I just swapped it to another self tanning product (Kanebo Honey Glow self tanning gel). And I'm very very pleased with Kanebo. If you wont be able to find any place where to order J.S. try Kanebo instead.