So report him, get your money back, and take him to court.
And post his name here, so we don't get conned either.
Thread: LIVID ~ LIVID ~ LIVID!!!!!!!
Well, I have been buying perfumes on Ebay for 6 years now and I have only had one small bad incident.....until NOW!!!
I won a bottle of Doblis on Ebay and I received a bottle of colored water......Seller admits it was water.....says he never said it had perfume in it......but picture shows a full bottle of perfume. He also claims many people asked him questions regarding this and never posted one of them in the auction. I HATE deceptive people. I HATE being conned. I am FUMING!!!!
So report him, get your money back, and take him to court.
And post his name here, so we don't get conned either.
Di- talk to Griff about this. That's *&#@^ absurd. Who was the seller?
There are basenoters in London for sure. Give us the details... We'll take care of him.
post a link to the auction. I'd love to see how he tried to pawn off colored water as cologne.
Make sure you keep that e-mail saved as back-up where he admits to it being colored water... when he actually lists an item as a bottle of fragrance... and says that, that is what he's selling then ends up selling you something else is fraud... quote him some international laws... worked for me when I was sent a fake LV bag from Germany a while back and I got my money back... if you like more details on it, feel free to PM me and I'll send you the info you could quote this fool and see where it goes from there.... It just bugs me so when I hears all these fraud stores off of eBay...
"Of the five senses, the sense of smell is incontestably the one that best conveys a sense of immortality."
I Just spoke to Ebay trust and safety and put in a claim against him
I am worried he might be a member here and if i show the auction.....it will reveal my buying name
which I use with a bidslammer so I don't worry about bidding aginst my own customers. colleagues or friends......I put in my bidslammer bid...walk away and if i win great....I'm anonymous and never knew who else was bidding. i just can't bid against my friends & my loyal customers. So i REALLY don't want to put in a link to the auction.
I can say the sellers name and if you really want to figure out my ebay name so be it.....just keep it to yourself
His Ebay ID is Tarsome
Here's the auction Title
"HOUSE NAME" Limited Numbered Edition PERFUME NAME Bottle/Box
Description: HOUSE NAME Limited Numbered Edition PERFUME NAME Crystal Bottle/Box, , bottle marked PERFUME NAME HOUSE NAME on bottle, embossed on base HOUSE NAME numbered on rear of bottle #. *bottle perfect, box has some scuff marks bottle 9.5cms 3.75ins
PIC of BOX & BOTTLE with Amber colored liquid *(what I assumed was perfume)
Seller states he NEVER ACTUALLY STATED HE WAS SELLING PERFUME...AAARGH
SO, Now I have to ask every perfume seller if the picture is of actual perfume or is it amber colored water!!!
Good advice! I'm sure good ol' Griff knows what's best to do...Originally Posted by Joel_Cairo
:::::: Visit My Blog: La gardenia nell'occhiello ::::::
I think the real question is whether it was in the "Fragrances" category.... if so, then you have a great case for getting your money back. Otherwise you will probably have trouble. Either way it completely sucks though. Good luck!!
Sounds like he was trying to get away with technicalities and tricky wordings. It's deceptive marketing, and as such would still be against ebay's rules AFAIK.
good point......however since the perfume was an LE it could easily be listed under collectiblesOriginally Posted by Domer04
Listed in category: Collectables > Vanity/ Perfume/ Grooming > Perfumes > Bottles > Other Perfume Bottles
Wow that sucks. Just curious but how much did you pay for it? I really want to try Doblis and have seen it on ebay only a few times and always over $400. That's just wrong what he did.
Someone called my name?
Buffalo-Gal,. et al. Down boys and girls...I have some bad news for you. This is not a case of fraud, it is a case of innocent, mistaken assumptions. Here's why:
The item was listed in the following category:
Collectables > Vanity/ Perfume/ Grooming > Perfumes > Bottles > Other Perfume Bottles
and not in the Health & Beauty > Fragrance categories. Thus, the assumption, based on the intent of the category and the majority of sellers who list in that category, is that it is the bottle only that the seller was offering and unless stated otherwise, not a bottle with original scent contents.
I know this will be hard to accept but this seller did not defraud you. Nearly all sellers in this category do not state that the contents of their bottles are original because the shoppers who haunt the category understand and acknowledge they are shopping for and collecting bottles and not scent. Those who are selling scent sell it in the Fragrances category. The seller has 479 positive comments from bottle collectors. This is definitely not the mark of a nefarious or fraudulent seller.
I don't know what your actual first action was after receiving the bottle but I am hoping that you contacted the seller first and (politely, without accusation) explained your predicament? You know, "Oops, I made a mistake can you help me out with this...etc" If not, then it was not all that unreasonable for the seller to get his knickers in a twist if the first word he heard of your displeasure was from PayPal stating a claim of fraud.
My advice? Make nice. Initiate immediate damage control before the situation becomes unresolvable (you know, bruised egos, etc) I know the urge to indignation is extremely attractive at this point but, I do hope you will first consider contacting the seller and try to work this out somehow especially if your goal at this point is to retrieve your funds. Under the circumstances, I can almost guarantee that since the item delivered to you, undamaged and in a timely manner, was the same item as described in the listing, PayPal will probably not grant your claim of misrepresentation. Thus, a diplomatic phone call to the seller would definitely be advised.
Addendum: Gang, I have been assisting eBay buyers and sellers for nearly 10 years now and I can safely attest that the single biggest problem on the site is not fraud, it is jumping to conclusions before knowing all the facts! I have ajudicated literally tens of thousands of cases of buyer/seller disputes and the root cause of 99.999% of all the cases is ALWAYS simple, human error and mistunderstandings which, because of presumption and primal fear of being "ripped off" are escalated by accusation into major conflicts. Don't believe me? Read the previous posts. You have tried and convicted this seller withough even checking the actual facts! Yes, I know the gut reaction is to protect and take the part of one of our own and we all know Diane is a fantastic, generous, and honest person and of course we would ALL stick up for her if someone was indeed ripping her off becuase we do not want to see someone we know and care for injured by a crook...but if there is one thing I have learned the hard way in the last ten years, it is to always approach a potential online dispute situation with calm, reason and fully armed with all the facts before judgement.
Diane, if you need help with resolving this issue with the seller, let me know privately.
He has 6 or so negs and many neutrals as well......
I wrote him and he did not write back.......until after I put in a paypal claim.
I buy collectible bottles all the time......empty!! *i have *NEVER seen a seller put colored water into a "collectible bottle without stating so.......I have a HUGE collection of vintage & collectible perfume bottles....been collecting on Ebay for 6 years now.......this is a first for me Griff........where the picture shows it full of juice and the seller does not state........colored water or factice....etc.....and usually the bottles sold are empty....as that's how you will be receiving them......I'm sorry but I its still see this as incredibly deceptive.
and whats the point of putting in colored water, other than to trick the eye of the buyer and make shipping more costly?Originally Posted by Buffalo_Gal
Diane, I have to tell you...this is not a first for me. Whenever I have come across something of interest in this category, I always ask if the contents are original. And the purpose of filling a collectible bottle with colored liquid is NOT to trick the eye of the buyer. Many sellers in this category routinely fill their bottles with colored liquid to better present a bottle, especially when it is clear glass.Originally Posted by Buffalo_Gal
You state that this is a first for you. It is definitely not a first for me. I have adjudicated thousands of exactly these types of disputes and only an infintesimal number of them ever involved out and out fraud or deception. Again, we can arque till we are blue in our faces whether or not you believe you were decieved or not. However, if you want the benefit of my experience and if your GOAL at this point is to resolve this issue with you receiving your money back with a minimum of damage, then you might want to consider taking my advice and contacting the seller with an olive branch. If you don't, then my predicition is that this transaction is going to wind up with you owning an empty bottle (which you could probably resell on eBay to a bottle collector) and negative feedack.
And six negatives (a 98.8% positive rating;excellent by eBay Community standards) does not indicate a crook. Otherwise, millions of eBay members would be branded as such.
People can be really big a-holes. What`s new??
I think we should all take note of Griff's point here. I buy a lot on ebay, in many categories, and it's important to read the auctions very carefully and ask questions before you bid. I see ebay as a big flea market, and I take precautions accordingly. I've often bought things that were ultimately disappointing, but hadn't been misrepresented. That said, it remains my favorite shopping destination on the web. Caveat Emptor!
I would like to say this without appearing to be condescending, basenotes is privileged to have Uncle Griff amongst us, so my advice to you buffalo_gal is to take Griff's words of advice literally.
Let your nose be your pilot
I dont think this is condescening at all. We all know Buffalo_Gal knows her way around ebay better than most, and we all know she knows what a great resource Griff is. It just sucks to get burned, whther the burning was malicious or accidental.Originally Posted by magnnum
Griff do you work for ebay?
I'm puttin my energy into Buffalo Gal gettin her money back with no negative feedback from seller. It should be made entirely clear what she's buying.
Thoughts become things.
Besides Griff's astute analysis of the situation, the point Baron makes is extremely important. READ THE LISTING (not referring to Diane per se; I mean this in general). I have seen many instances where a seller of samples or decants receives a negative because the person believes he or she will receive a full bottle (e. g. "I paid $8.99 and all I got was this crappy little bottle". I've also seen where a seller will go out of his way to specify bottle dimensions and write "sample" several times. to no avail. And yet who wants to second-guess a buyer's intelligence by writing, Say, did you know this was empty/used/1 ml?
Oftentimes the power of a potential negative creates a hostage situation, and that's just a shame. For examples of the hostage situation, the clothing arena reigns supreme.
I hope this gets resolved amicably and with the desired result.
I can see where the confusion might lie here, taking it from Diane's perspective. Did Diane specifically search in this category, or did this just turn up during a search for Doblis? If the second case is the correct one, then I'd have to wonder how many of us would check the category ourselves (good lesson here!).
The seller says bottle/box and nothing about perfume, which he didn't need to do, since he'd listed it in the correct "bottle" category. And yet many of us refer to perfumes as "bottles," don't we? It's elliptical: I have 120 bottles.
The ad certainly appears to be an ad for a bottle with the real goods inside, and I can imagine many of us would have made the same error.
One would hope the seller would be generous enough to accept Diane's mistake and take this three-hundred-dollar empty bottle back to Surrey.
I feel bad that Buffalo Gal lost out on what she thought she was getting. I'd be pissed too! who wouldn't?! But the case is that reading the item description and where it was listed, it's pretty clear what the person was selling. Having a pic with a bottle filled with colored water was probably what overshadowed the words in the item description and where it was listed.I'm puttin my energy into Buffalo Gal gettin her money back with no negative feedback from seller. It should be made entirely clear what she's buying.
If you're in the States and he's in the UK, you'll probably win. The buyer usually does, but Americans usually win over any other nationality (because PayPal are like that).Originally Posted by Buffalo_Gal
"Love is when a girl puts on perfume and a boy puts on shaving cologne and they go out and smell each other."
-Karl, age 5
That`s Tarsome again???
My Russian e-baying friends stopped me couple of times from buying from him (her?) just because it happened too often with this e-bay seller to suggest coloured liquid instead of perfume...
They told me that everyone knows about that tricks...
not all of us knows... that`s pity.
And I believe that negative responses in his (her?) profile is much less than it reveals.
Just imagine how it happened
unsatisfied buyer gives him the neg response - AND Tarsome gives neg to a buyer TOO!
such a vendetta!
so buyers do not report about that very often and buzz under carpet
B_G, it`s terrible story you are involved... I feel you...
Vetiver The Great!!!