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Thread: London

  1. #121

    Default Re: LONDON - the ultimate good perfumery guide (map included)

    Dariushka I was in Selfridges today looking at Chanel Bois des Iles, and only 200ml bottles (or 15ml parfum) of Les Exclusifs were available. I asked about smaller bottles too and the SA didn't say anything new was going to be coming out. It is just the boutiques and Selfridges that have Les Exclusifs.

    Elizabeth

  2. #122

    Default People of London....I need your help!

    ok, I'm planning a weekend to London soon, and I would like your help to organise my route to the places I plan on visiting.....I'll be staying in Chelsea, so that will be my starting point....

    the places on my list are as follows...

    Christian Dior
    31 Sloane Street, Knightsbridge
    Les Senteurs
    71, Elisabeth Street Belgravia SW1W 9PJ London
    Ormonde Jayne
    Royal Arcade, 28 Old Bond Street
    Mayfair, London W1S 4SL

    Harrods
    Selfridges
    Liberty
    Harvey Nichols


    L'artisan parfumeur
    17 Cale Street
    Chelsea, London SW3 3QR
    Diptyque
    Marylebone shop:
    68 Marylebone High Street
    London
    Parfums de Nicolaï
    101 a Fulham Road London SW3 6RH
    (Chelsea – Brompton Cross)
    London, SW1X 9N
    Angela Flanders
    96 Columbia Road
    London E2 7QB

    many thanks for your help and input....

  3. #123

    Default Re: People of London....I need your help!

    Here's one way of doing it, which will give you some idea of distance and where things are in relation to each other. Hopefully someone with more of a London sense can give you an idea of how much you can do in a day/how to split them out and where it makes sense to grab the tube.

    The odd one out is Angela Flanders. Probably best to do that on the Saturday as from what I remember, getting out to the East End on a Sunday can be a bit more hit and miss.



    Out here we are running for the wide open spaces, the road-smell after the rain.

  4. #124

    Default Re: People of London....I need your help!

    THis might help

    http://www.basenotes.net/shopping/london.pdf

    it's a bit out of date, but mostly okay

    Check out Ormonde Jayne, The Avery & Les Sentuers

  5. #125

    Default Re: People of London....I need your help!

    wow, thanks for all your help..........

  6. #126

    Default Re: People of London....I need your help!

    Seeing as you will be in Knightsbridge, may I suggest you pop into the newish Amouage Boutique? I think its just off Sloane Street and around the corner from Harvey Nicks. Well worth a visit. Can't go wrong with the others you mentioned. When you're at Harrods, go to the top floor and visit the Roje Dove Haute Parfumerie. It's a wonderful place with assistants who truly love and appreciate perfume.

  7. #127

    Default Re: Where to buy/try MPG Santal Noble in London?

    I think Les Senteurs is stocking MPG again, but last time I looked, Santal Noble wasn't included on their list. I got a sample from First in Fragrance in Germany. I think MPG has had major distribution problems in recent years and there was a rumour that they had gone bust, although evidently not.

  8. #128

    Default Re: People of London....I need your help!

    thanks for the heads up...........will definitely check those out......not long to wait now!!!

  9. #129

    Default My weekend in London!

    Saturday...Arrived in Victoria by coach, and walked to our apartment in Chelsea via Les Senteurs...very very helpful, and generous. No purchase at that time, and sadly I didn't have time or funds to return and make a purchase from them, which I actually feel pretty sad about! But it will be my first stop again on my next visit.....I have a couple earmarked for there. Also spotted the new Ormonde Jayne shop on the way, and my wife fell in love with Ta'If, so purchase No1. Dropped our bags off at the apartment and onto Harrods! omg, a different world...... had a chat with the Bond guy, tried Oud, Signature and Rose..hmm still not tempted, although the Oud and Rose came close. Had great fun with all of the assistants, no snotty attitudes just good friendly staff at the counters. Almost tempted by the Ford counter.....but then again, I'm always tempted to buy one of the Ford frags!
    Raymond on the Amouage counter was so passionnate about his work, had a lovely chat with him, and made purchase No2 for my wife...Homage....next time I have another attar marked for purchase!
    Roja Dove..wonderful experience, very passionate and knowledeable staff.....time and funds dictated that a return and purchase from there will have to wait.
    Harvey Nichols.... again great staff....stand outs were Francesc at the Lutens/Goutal/Etro counter....excellent fun!...The only 'mardy arse' of the day was the woman on the Kilian stand, her attitude pissed my wife off something bad, and I was forbidden to give her any money!!!! So no purchase from that counter! lol
    Sunday...Selfridges....didn't get on with that store at all, don't know why, but couldn't wait to get out...
    Liberty ..........LOVED IT!.....Le Labo was my 1st port of call, and the lovely Stephanie was a pleasure to deal with....Patchouli 24 and Oud 27 were my purchases from there.....my wife also found Borneo 1834, but I can't have that until Xmas
    Back to Harvey Nichols, and my purchase was Annick Goutal - Encens Flamboyant....
    Monday....Parfums de Nicolaï were supposed to open at 10...no show, so a wander down to Butler and Wilson, buy brooch, wander back... gone 10.30, no show, no purchase!!!! TUT TUT!!! We wandered around all the shops again, spoke to Raymond at Amouage in Harrods, and he mentioned that Opus IV was supposed to have been delivered for that day but had not arrived, due to the weather. But when I popped in later in the afternnoon it had arrived.......so a couple of shots from the new tester and I was sold ...........My final and unexpected purchase of the trip, as I was planning on a couple of buys from Les Sentuers on the way back to the station.....but as I said...next time!
    Did we have a great time?....YES!
    Can we wait to do it again?....NO!
    Roll on the New Year!!!

  10. #130

    Default London

    Would anyone care to nominate the best shop or counter in London for male fragrances? I would be grateful for any advice
    BB

  11. #131

    Default Re: London

    The largest selection is to be found on the ground floor of Harrods - niche and designer. It is generally mayhem there though. (If you go, check out Roja Dove's Haute Parfumerie on level 5).

    For a more civilised experience, pop over to Les Senteurs in Belgravia. Niche only, but friendly and knowledgable staff. They are happy to make up a few samples for you also (gratis).

  12. #132

  13. #133

    Default Re: London

    Quote Originally Posted by gandhajala View Post
    The largest selection is to be found on the ground floor of Harrods - niche and designer. It is generally mayhem there though. (If you go, check out Roja Dove's Haute Parfumerie on level 5).

    For a more civilised experience, pop over to Les Senteurs in Belgravia. Niche only, but friendly and knowledgable staff. They are happy to make up a few samples for you also (gratis).
    +1 I have been going there for years, and they are great!! Esp James who is the friendliest, most knowledgeable person on the subject of fragrances I have ever met!

  14. #134

    Default Re: London

    Yep, Harrods hands down

  15. #135

    Default Re: London

    Would a moderater please move this thread where it belongs?

    And would the OP care to read / search that sub-forum ?

    http://www.basenotes.net/forums/47-United-Kingdom

    Somewhere on Basenotes is a fantastic map of excellent perfumiers in London.

  16. #136

    Default Re: London

    Many thanks for this
    BB

  17. #137
    Dorian Gray's Avatar
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    Default Re: LONDON - the ultimate good perfumery guide (map included)

    My visit to London didn't go too well - thought I'd get something from the P de Nic shop, there was a sign saying ' Gone to Post Office back in 5 mins'. Wandered aimlessly for half an hour and on return the sign was still there. I walked up to Cale St to look in L'Artisan - it still said 'L'Artisan Parfumeur' above the door but the shop was full of curtains! I presume they've shipped out now there's a shop in Covent Garden.
    So, I returned to P de N - still at PO! ( and this was as well as their normal lunch time close ).
    Oh well, at least Harrods was open.....

  18. #138

    Default Re: LONDON - the ultimate good perfumery guide (map included)

    lol....had to laugh, that happened to my wife and I...........went there one morning, waited 1/2 hour for them to open, went to Cale St to look in L'Artisan ( but the shop was full of curtains!), went to Butler and Wilson, came back, still not open...pretty crap really, eh?

  19. #139

    Default A sad story about shopping at LES SENTEURS (London)

    Firstly, about Les Senteurs. Couple years ago I've been there and experienced a very pleasant customer service from James Carven. It was wonderful to talk to him. It was a pleasure to buy perfumes there, because they were generous with samples..

    Now about my mother's today's sad story and trip to Les Senteurs.
    Two women were working as SA (one younger and one older). My mother have bought 100 ml. Frederic Malle Portrait of a lady (180£).
    When she went out of the shop, she looked in the Les Senteurs bag and there was a bottle without packaging. A bottle from the fridge without original FM box (it was not an accident or oversight that SA haven't put a bottle in an original packaging). My mother was a bit shocked and confused and phoned me asking if FM does not make boxes for bottles any more. I told her that any FM bottle must be packed in an original FM box.

    She returned to the shop, and said that it is a present and she wanted it to be packed in an original FM box. After saying that, SA packed everything properly.

    While my mother was waiting for packing Portrait of a lady, other customer was in the shop who wanted to buy some body care products. SA was ready to take money (full price) from this customer while the customer, by accident, saw that these body care products were discounted..
    Last edited by DreamerII; 2nd July 2011 at 03:04 PM.
    "PLAIN LIVING, HIGH THINKING" O.W., De Profundis
    One can not prove the beauty, but show it. You see it or you don't.

    Real beauty: 1) Frederic Malle 1-20 2) Chanel Egoiste 3) YSL Opium pour Homme edp 4) Guerlain Habit Rouge 5) TF Noir de Noir \\ Noses: 1) Jacques Cavallier 2) Maurice Roucel

  20. #140

    Default Re: A sad story about shopping at LES SENTEURS (London)

    Accidents happen, people are busy blah blah blah. Your story sounds a little like episode 19023009849018409 of a Soap Opera (pun intended!) . Les Scenteurs is a great shop. Here is why. I order a lot of samples with them. One time (inter alia) I've ordered Vetiver Extraordinaire - they did not have it, sent me Vetiver Dance instead with apologies (they did not have VE in stock but would send as soon as). 3 days later I recieved a Frederic Malle sample (not a vile of LS own making) of VE. Every time I order something from their online store I get great customer service via email.
    Summa sumarum - they have f*cking great customer service.

  21. #141
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    Diamondflame's Avatar
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    Default Re: A sad story about shopping at LES SENTEURS (London)

    Dude, please, no excuses. Are those two SAs trainees or something? Did they even apologize to OP's mom?

  22. #142

    Default Re: A sad story about shopping at LES SENTEURS (London)

    Inexcusable service, especially for a store that sells such luxury products.

  23. #143
    Super Member Rich_B's Avatar
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    Default Re: A sad story about shopping at LES SENTEURS (London)

    I've had a similar experience to Komak. I ordered a sample of Muscs Koublai Khan within a larger order of circa ten samples. When they arrived a note was included stating that MKK was not in stock so they had instead included a complimentary official Malle 3ml atomizer of Musc Ravageur to compensate for this. They also stated that as soon as MKK was back in stock they would send my sample out free of charge. As it turned out I received an e-mail from them last week stating that MKK has been officially removed from the export list and they can therefore no longer source it but I could choose any other sample from their site as a substitute.

    Overall I'm very impressed with this level of service.

  24. #144

    Default Re: A sad story about shopping at LES SENTEURS (London)

    Quote Originally Posted by Diamondflame View Post
    Dude, please, no excuses. Are those two SAs trainees or something? Did they even apologize to OP's mom?
    Diamond, I agree that the woman received poor service. When you buy luxe perfumes, you deserve to receive a NEW bottle of scent packed in an original box for that price. Were they trying to get rid of a tester?

    As for the customer being charged full price for items that are one sale? That's just extremely poor customer service on the part of the SAs. The SAs SHOULD have known about the marked down items in the store. Are they that lazy? I would show the company this thread. When a company deals in high-end perfumes, their SAs should be the best in product knowledge. We are not asking them to remember the inventory of an entire grocery store. The manager/owners should have a list at the till/register of all items on sale in the store.

    My family went into a restaurant and were handed menus when we were seated. After the entire family ordered, we noticed there were some similar items on the menu in the "specials" menu behind the condiments. The waitress did not point these out to us when she sat us. Needless to say, she did not receive a nice tip. On the other hand, we dined yesterday and the waiter was outstanding! He gave us the lunch menu, told us of specials and even gave us the lunch menus turned to the specials page. He received a fine tip for his helpful attitude. He was also attentive and checked back often.

    For the record, I shopped at a L'Occitane store and was browsing the shaving items and looking at the Eaux des Baux. The SA observed this and pointed me to a counter with the same boxes discounted for $5.00 USD off. That's the way it should be done.
    Last edited by Primrose; 2nd July 2011 at 06:28 PM.
    "Why the cologne?"
    "Geez, can't a guy smell good?"
    Film, "Low Down." 2014
    Currently wearing: Hypnôse by Lancôme

  25. #145

    Default Re: A sad story about shopping at LES SENTEURS (London)

    Quote Originally Posted by Primrose View Post
    Diamond
    As for the customer being charged full price for items that are one sale? That's just extremely poor customer service on the part of the SAs. The SAs SHOULD have known about the marked down items in the store. Are they that lazy? I would show the company this thread. When a company deals in high-end perfumes, their SAs should be the best in product knowledge. We are not asking them to remember the inventory of an entire grocery store. The manager/owners should have a list at the till/register of all items on sale in the store.
    Some corrections: the customer who bought body care products had payed money and got a receipt. While packing her purchase, she was browsing in the shop and accidently saw a note that these productes were discounted. After that she was given back money she overpayed.

    About my mother: no, SA havent's said ''sorry"..they were even a bit astonished concerning her asking to pack a bottle in an original packaging.
    "PLAIN LIVING, HIGH THINKING" O.W., De Profundis
    One can not prove the beauty, but show it. You see it or you don't.

    Real beauty: 1) Frederic Malle 1-20 2) Chanel Egoiste 3) YSL Opium pour Homme edp 4) Guerlain Habit Rouge 5) TF Noir de Noir \\ Noses: 1) Jacques Cavallier 2) Maurice Roucel

  26. #146

    Default Re: A sad story about shopping at LES SENTEURS (London)

    This is a job for kbe, mr.reasonable and myself ROFL.

  27. #147
    Super Member YEAHBUDDY's Avatar
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    Default Re: A sad story about shopping at LES SENTEURS (London)

    I've experienced good customer service on 2 occasions now.
    Last edited by YEAHBUDDY; 21st October 2011 at 05:28 PM.

  28. #148

    Default Re: A sad story about shopping at LES SENTEURS (London)

    Personally, as a Britishman, I would shop there because they are the finest perfume seller in our country. £5 per sample is a bit of a joke though, I'll stick with luckyscent

    As for customer service - everyone makes a mistake, I'm sure it was an accident. SAs want happy customers to return, they don't get commission (correct me if I'm wrong?).
    Last edited by boosh; 20th October 2011 at 09:18 PM.
    Please see my "wanted samples thread"
    Looking for decants of French Lover and Chergui.

  29. #149

    Default Re: A sad story about shopping at LES SENTEURS (London)

    Agreed - the experiences related by the OP are unacceptable. Personally, I've never had anything but exceptional service from Les Senteurs, but that's little consolation.

    I wasn't aware they are now charging £5 per sample. That's pretty darn steep! It's worth pointing out though that samples are still free if you visit in person.

  30. #150
    Dependent Livingdead's Avatar
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    Default Re: A sad story about shopping at LES SENTEURS (London)

    just realized as well that their samples are £5 each...are they that desperate for cash?

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