Oops. Let me clarify. I got 4 bottles TOTAL-- 2 were free. I didn't get the Black Aoud that I ordered (in that package), but maybe it will show up. I'm not that bummed because I didn't love Black Aoud all that much-- and I'm trying out the White Aoud and Steam Aoud and I like both of them very much.
So it looks to me like if you did call in the past week, they did listen and your stuff is likely on the way, which is good news.