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  1. #1

    Exclamation L'Artisan Parfumeur - Breaking News

    I just received a call from a L'Artisan representative in New York (I am in Chicago area), who tells me that L"Artisan has just shuttered all L'Artisan boutiques in the US.

    I told her that I just bought a bottle of Timbuktu at my local Neiman Marcus, and she said that once stock is depleted there, not likely they will be resupplied. She said the only place in the USA that will have a L'Artisan "in store boutique" is Henri Bendel in New York.

    I forgot to ask about Aedes or Luckyscent. I guess for those of us who buy by phone or online, it's not a huge deal, but the boutique in Chicago was nice, and the ladies there were always giving samples, friendly chat, etc.

    Anyway, the lady cited "economic downturn" as the reason.

  2. #2
    bluesoul's Avatar
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    Default Re: L'Artisan Parfumeur - Breaking News

    Sad news indeed, but with the economy being what it is right now I don't think it was necessarily a surprise. Still a bummer though.
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  3. #3
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    Default Re: L'Artisan Parfumeur - Breaking News

    But other postings (in fragrance industry discussion) have said that fragrance sales are UP in spite of the economy.
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    Default Re: L'Artisan Parfumeur - Breaking News

    I'm not sure if that applies to a niche house like L'Artisan as readily as designer labels.
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  5. #5
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    Default Re: L'Artisan Parfumeur - Breaking News

    Sad to see this house go.

  6. #6

    Default Re: L'Artisan Parfumeur - Breaking News

    Ugh. Even though i wasn't that big of a fan of the house, I was a fan of the boutique in Chicago. Sad to see it go so soon.

    I guess that I should keep my Ananas Fizz now...
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  7. #7

    Default Re: L'Artisan Parfumeur - Breaking News

    Quote Originally Posted by scentsitivity View Post
    But other postings (in fragrance industry discussion) have said that fragrance sales are UP in spite of the economy.

    They may have overextended themselves with stand-alone boutiques.

  8. #8

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    Default Re: L'Artisan Parfumeur - Breaking News

    That's a real bummer.

    It gets me thinking, though - did anyone else get their holiday catalog? It must have cost a fortune to produce with various textures, effects, expensive stock, etc. I must have received four or five of them. Such a waste of cash for a company that was struggling.

  9. #9

    Default Re: L'Artisan Parfumeur - Breaking News

    So does this mean its time to stock up then ????

  10. #10

    Default Re: L'Artisan Parfumeur - Breaking News

    That is CRAZY breaking news. Thanks for the update. It speaks volumes and makes me sick to my stomach...I thought L'Artisan was up towards (if not inside) the "luxury bubble"...so what does that say about said bubble? how depressing.

  11. #11

    Default Re: L'Artisan Parfumeur - Breaking News

    Crap, I really wish I had the resources to buy a bottle of L'eau de Navigateur, now. !

  12. #12

    Default Re: L'Artisan Parfumeur - Breaking News

    Its more than likely they will rely on their online commerce instead. They may be gone from bricks and mortar outlets, but the net is still a force to be reckoned with.

  13. #13

    Default Re: L'Artisan Parfumeur - Breaking News

    Quote Originally Posted by bbBD View Post
    That's a real bummer.

    It gets me thinking, though - did anyone else get their holiday catalog? It must have cost a fortune to produce with various textures, effects, expensive stock, etc. I must have received four or five of them. Such a waste of cash for a company that was struggling.
    Yes, I received one from the NYC boutique, and the printing was very high quality and most likely costly. At least they're dedicated!

  14. #14

    Default Re: L'Artisan Parfumeur - Breaking News

    are you sure? they are the number one niche in america....so their website claims.....i ordered samples this weekend and they havent come yet...uh oh!
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  15. #15
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    Default Re: L'Artisan Parfumeur - Breaking News

    I just called the Chicago boutique (where I have shopped many times - great store and staff). It automatically transferred me to the boutique in the New York Henri Bendel store (I spoke to Catherine). Apparently this is the only boutique that is and will be open. All of the others have closed within the past several weeks. You can call this boutique and order directly from them, if you want to.
    Last edited by petruccijc; 25th March 2009 at 08:27 PM.
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  16. #16

    Default Re: L'Artisan Parfumeur - Breaking News

    i better pull my back up mure et musc extreme out of the marketplace and keep it for back up!
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  17. #17

    Default Re: L'Artisan Parfumeur - Breaking News

    I'm in the same boat as you. I was wondering why my samples were taking so long since the last time I ordered from them they arrived quickly. Guess I'm going to have to contact them to see whether the online store will be taken down as well...

    Quote Originally Posted by dredmahawkus View Post
    are you sure? they are the number one niche in america....so their website claims.....i ordered samples this weekend and they havent come yet...uh oh!
    "Health food may be good for the conscience but Oreos taste a hell of a lot better" - Robert Redford

  18. #18

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    Default Re: L'Artisan Parfumeur - Breaking News

    Oh absolutely.. the embossed wrapping paper, catalogs, shopping bags would be a tremendous cost for them. They were also extremely generous with their samples when I made a purchase.

    The boutique in Chicago at Watertower Place (I think?) was kind enough to send me samples from the US to Canada using FedEx Overnight!

    Quote Originally Posted by bbBD View Post
    That's a real bummer.

    It gets me thinking, though - did anyone else get their holiday catalog? It must have cost a fortune to produce with various textures, effects, expensive stock, etc. I must have received four or five of them. Such a waste of cash for a company that was struggling.

  19. #19

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    Default Re: L'Artisan Parfumeur - Breaking News

    Very sad to hear this. I was planning to stop at the Chicago store with another Basenoter soon!
    Last edited by tang; 25th March 2009 at 08:37 PM.

  20. #20

    Default Re: L'Artisan Parfumeur - Breaking News

    Quote Originally Posted by Minou2 View Post
    They may have overextended themselves with stand-alone boutiques.
    It's sad but I agree.

  21. #21
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    Default Re: L'Artisan Parfumeur - Breaking News

    Just tried phoning the Chicago boutique and sure enough, the phone was answered in New York - at the Henri Bendel store. I am very sad about this...

    The associate who answered was 'Catherine', who informed me that even though L'Artisan is now exclusively sold at HB in NY, telephone orders will not be charged sales tax when shipped to a state other than NY. I guess we have to find SOME consolation.

    According to Catherine, the phone number to order L'Artisan direct is now (212) 904-7910 (hopefully this info. is okay to display here)

  22. #22

    Default Re: L'Artisan Parfumeur - Breaking News

    Just because their boutiques are closed doesn't mean their stock will be evacuated from every storefront. There's a place here in Washington DC that stocks L'Artisan (Bluemercury) and I assume will continue to do so.

    It sounds like they're going to remain open for online/phone orders and what not too, so there's no reason to go hoarding things you were planning on selling.

    If nothing else I'm sure they'll still be open in Europe, so at the very worst they'd be about as difficult to buy from as, oh, say, Montale.

  23. #23

    Default Re: L'Artisan Parfumeur - Breaking News

    I wonder if it will be the same in France here... if so, I am going tomorrow to get that bottle of Voleur de Roses!

  24. #24

    Default Re: L'Artisan Parfumeur - Breaking News

    That is a total bummer. I'm going to be in DC in a couple weeks and will definitely take the chance to buy a bottle or two at Blue Mercury for the in-store experience. I think it will be a smart move in the long run though. It seems like they've almost become the 'easy to stock' niche in that even random hair salons carry the whole range and sometimes discount them.

  25. #25
    Molten Gin

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    Default Re: L'Artisan Parfumeur - Breaking News

    IMO, they expanded too rapidly with the numerous boutiques and all being over-kill. I think it's a good move that they are moving more towards reliance on e-tailing. Personally, these days, I think a minimal number of boutiques or even a 'click-only' presence may be just about enough. (e.g. Click-only: Parfums MDCI)

    After all -- regardless of suave high-budget marketing, in the end, it's the actual scents themselves that matter the most, right?
    Last edited by moltening; 25th March 2009 at 09:19 PM.
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  26. #26
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    Default Re: L'Artisan Parfumeur - Breaking News

    I just called Bluemercury, and they knew nothing of it.

    If they ARE actually going out of business, I will indeed need a couple of backups of Tea for Two.
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  27. #27

    Default Re: L'Artisan Parfumeur - Breaking News

    I think their basic problem is that not enough of their fragrances have a sufficiently broad appeal - unlike, in my opinion, Penhaligon's who are continuing to explore new product lines with new and exciting products.

    Out of the entire L'Artisan range I maybe like two and even then not enough to make me go FB on them. Dzonka, or however the hell it's spelled I like most along with Voleur de Roses, but there are other frags out there way ahead in the queue before those.
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  28. #28
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    Default Re: L'Artisan Parfumeur - Breaking News

    Quote Originally Posted by Scentronic View Post
    I just called Bluemercury, and they knew nothing of it.

    If they ARE actually going out of business, I will indeed need a couple of backups of Tea for Two.
    Whoever said they're going out of business?

    It sounds like all they're doing is closing their BOUTIQUES in the UNITED STATES. If their retail partners (such as Blue Mercury) have no news then most likely L'Artisan is not pulling ALL their products.

    Just keep your cool people until we get all the facts.

  29. #29

    Default Re: L'Artisan Parfumeur - Breaking News

    I guess this could be why I immediately got a mailer-daemon error notice today when I emailed their customer service about my order that has been sitting as "processing" for over a week.

  30. #30
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    Default Re: L'Artisan Parfumeur - Breaking News

    If they plan on staying in business, there's no way they can without still selling to Barneys, Neimans, etc. That's where they make their money.

    I'm with DocManCC.

    Common sense (though not often a good guage) would say that they're closing their self-owned stores (with the huge expenses of rent, employees, etc) while continuing to sell their product to other reatil stores.

    Unless they're so strapped that they can't afford the basics needed to run a business (empty bottles, shipping cartons, paper for the fax machine) and they can't even fill orders, they'd be crazy to refuse money by no longer selling to their wholesale customers.

    Anyway, time will tell....
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