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  1. #1

    Default Perfume Emporium excellent service

    I just felt I had to share my experience with Perfume Emporium. I ordered 50 ml of Pour Monsieur by Chanel and they sent me 75 ml of Pour Monsieur Concentree instead. I raised this with them as I'm not keen on the Concentree and they gave me a full refund and let me keep the perfume too!
    Service just does not get better than that. Though it probably would have cost them as much as the perfume was worth for me to post it back to them in the USA.
    They're also the cheapest I've found for many mainstream perfumes.
    They're not paying me for this, honest!

  2. #2
    PaulSC's Avatar
    Join Date
    Dec 2006
    SF Bay Area

    Default Re: Perfume Emporium excellent service

    That's nice to hear. Customer service means a lot! Maybe you can gift the Concentree to a friend or family member since you're not keen on it yourself...
    Spray it, don’t say it…

  3. #3
    Craig's Avatar
    Join Date
    Aug 2008

    Default Re: Perfume Emporium excellent service

    That's great news and good to see a company putting their customer first I've looked at their site a few times but never placed an order, so I'll definitely consider them in the future.

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