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  1. #1
    adonis's Avatar
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    Default The Look On an SA's Face When She Knows You're More Knowledgeable...

    Priceless...

    I'm never condescending about it, it's the look of "WTF?" on their faces that makes some of this hobby so fun. I get this enthusiastic feeling of "yes! I'm talking fragrances with someone!" only to be brought back into reality when they suggest you try AdG.

    Just reading this back makes me feel a bit ridiculous, but I'll bet you know what I mean...

    Also, this isn't the case at the Scent Bar
    Last edited by adonis; 3rd September 2010 at 08:35 AM.

  2. #2

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Every good SA knows AdG is the best smart alec repellent...

  3. #3

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Now we're talking! There are countless situations of that kind in which I was involved, so that brings up memories. But, in my case, there is always the danger of me mentioning some frags they don't know about and thus to get a quite puzzled reaction, even if this fragrance belongs to the elementary perfume knowledge, for instance, yesterday, the SA stared quite confused at the Guerlain shelves when I asked for Habit Rouge
    Currently wearing: April Violets by Yardley

  4. #4

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    oh yes, that´s a nice little compensation for their ignorance and inexperience!
    Currently wearing: No. 89 by Floris

  5. #5

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    I like the way their eyes go all misty and they sort of melt with admiration . . .

  6. #6

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Just give a whiff of whatever crap they're pushing and pull out some obscure note: "Though I really enjoy the perfumer's use of Ho Leaf in the top notes, it's just not for me." Let em know who they're dealing with. ;-)

  7. #7

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    You’re shopping in the wrong places.

  8. #8

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Quote Originally Posted by MikeNY View Post
    "Though I really enjoy the perfumer's use of Ho Leaf in the top notes, it's just not for me." Let em know who they're dealing with. ;-)
    hahahahahhahaha brilliant, although i'm assuming you're referring to the pre-reformulated edition?
    I take a bottle of wine and I go drink it among the flowers.
    We are always three ... counting my shadow and my friend the shimmering moon
    Happily the moon knows nothing of drinking, and my shadow is never thirsty
    When I sing, the moon listens to me in silence. When I dance, my shadow dances too.
    After all festivities the guests must depart. This sadness I do not know.
    When I go home, the moon goes with me and my shadow follows me

    Li Po - II bc

  9. #9

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    My local perfumery is marketed as the most luxurious in my country, and the only one that sells Creed. A lots of times I have learned the owner about creed perfumes and new releases she has never heard of! Sometimes her face turns quite red, and looks like a big..
    I can read Her minds; "oh no.. here comes that troublesome man again"..

  10. #10
    Lian's Avatar
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    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    ' No dearie, Jicky doesn't exist by Guerlain. I have worked for them for many years and I have never seen it'

    I hate it when they are condescending. Just because you are 3 times my ages doesn't mean you know more about Guerlain, evidently they do not in some cases.
    But once you get locked into a serious perfume collection, the tendency is to push it as far as you can.
    Currently wearing: L by Lolita Lempicka

  11. #11

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    My experience is that sometimes they can get defensive and put out.

  12. #12

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    they get defensive when you voice your opinion. they expect you to like everything they offer you to sniff

  13. #13

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Quote Originally Posted by B.I.G. View Post
    they get defensive when you voice your opinion. they expect you to like everything they offer you to sniff
    that too.

  14. #14

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    If I'm worried about them treating me badly or being condescending to me, I usually do this. When they ask if they can help me, I immediately ask if they have some obscure fragrance that I simply KNOW they don't carry. When they say "Oh, no I don't think we have that, I've never even heard of it" I get a disappointed look and then say something to the effect of "Well, do you mind if I just sniff around and see if I can find something similar?"

    Since they don't know the scent in question, they usually won't try to help and will leave you be to sniff away at your leisure. This also avoids creating a situation where they feel threatened because there is such little interaction involved that they don't ever know how much more knowledgeable you are than them.
    ***For sale:

    Iris Pallida 50ml

    Ungaro I 75ml

    and more!
    - http://www.basenotes.net/threads/301...n-Man-and-more

  15. #15
    AromiErotici
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    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    They're just people like you and I making a paycheck.....so, even though some of them aren't good at their job, there are some who are very good and accommodating. Law of averages in every field dictate a certain percentage of inferior personnel.

    This fall when the weather turns cold, I am going to go "sampling" at our local mall. I plan on bringing a large atomizer of Punjab and when the SA's aren't looking, I'll spray over the skin I just sampled on and then wrinkle my face all up and ask them....."Wow !....is it supposed to smell this strong"?

    I shall do that for every scent I sample. Every new release will smell like Punjab and I want to see how long it takes the SA to figure out I'm bustin their chops.

  16. #16
    StylinLA's Avatar
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    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    You're wicked Aromi!

    Adonis and I run in a lot of the same frag circles here in LA.

    I have a lot of patience with SAs until they start INSISTING I try something I am already familiar with and have no interest. Last week, a Hanae Mori rep was relentlessly trying to stick a sample in my face.

    Indeed, I will give two thumbs up to the Scent Bar. I think they get attacked by so many BNers, they start by assuming you know a lot and work their way down. They are in a slightly off the beaten path location that doesn't generate a lot of walk in traffic like a mall. I drove by it for years thinking it was some sort of mom and pop candle and soap store. Every time I go there I run into someone familiar with BN, even if only a lurker. I also ran into the cute woman who does reviews on YouTube.

    Once you've been there a couple of times, they stay pretty locked into who you are too.
    Last edited by StylinLA; 3rd September 2010 at 03:00 PM.

  17. #17
    Basenotes Institution
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    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    I absolutely detest being followed around by SAs who shove new releases in my face - like in Macy's . I just can't stand turning every little corner and someone stands in your way with a bottle of ...the new' this ' and the new 'that'.
    However, when I am rooting around big stores where SAs are a little more discreet, I do love talking with them . I find a lot of the SAs in the bigger stores like Neimans ,Barney's and Saks can talk perfume back to you and we banter about other stuff too .
    http://www.basenotes.net/threads/370...o-Profumo-Onda
    For sale. Carnal Flower and Vero Profumo Onda.

  18. #18
    StylinLA's Avatar
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    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Quote Originally Posted by Mimi Gardenia View Post
    However, when I am rooting around big stores where SAs are a little more discreet, I do love talking with them . I find a lot of the SAs in the bigger stores like Neimans ,Barney's and Saks can talk perfume back to you and we banter about other stuff too .
    Yes, Nieman and Barney's tend to recognize quickly if they're dealing with someone knowledgeable. My Saks Bev Hills experiences are mixed.

    The worst are the faux SAs who are really reps of one particular company that must steer you to their line. Like many of you, I haunt many of these places so often I can usually spot the SA that "sticks out."

  19. #19
    hednic's Avatar
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    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Most of the SAs know me and know enough to leave me alone because I am a no nonsense shopper. They know what I like.

  20. #20

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    [QUOTE=Mimi Gardenia;1922512]I absolutely detest being followed around by SAs who shove new releases in my face - like in Macy's . I just can't stand turning every little corner and someone stands in your way with a bottle of ...the new' this ' and the new 'that'.

    Thank you, sweetie. This confirms my experience as well.

  21. #21
    Basenotes Institution
    Mimi Gardenia's Avatar
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    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    [QUOTE=Hamp;1922528]
    Quote Originally Posted by Mimi Gardenia View Post
    I absolutely detest being followed around by SAs who shove new releases in my face - like in Macy's . I just can't stand turning every little corner and someone stands in your way with a bottle of ...the new' this ' and the new 'that'.

    Thank you, sweetie. This confirms my experience as well.
    Hamp , surely, surely, they know we don't like being pestered ,harrassed in this way .
    http://www.basenotes.net/threads/370...o-Profumo-Onda
    For sale. Carnal Flower and Vero Profumo Onda.

  22. #22

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    [QUOTE=Mimi Gardenia;1922531]
    Quote Originally Posted by Hamp View Post

    Hamp , surely, surely, they know we don't like being pestered ,harrassed in this way .
    Perhaps. Sorry.

  23. #23

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Quote Originally Posted by StylinLA View Post
    You're wicked Aromi!

    Adonis and I run in a lot of the same frag circles here in LA.

    I have a lot of patience with SAs until they start INSISTING I try something I am already familiar with and have no interest. Last week, a Hanae Mori rep was relentlessly trying to stick a sample in my face.

    Indeed, I will give two thumbs up to the Scent Bar. I think they get attacked by so many BNers, they start by assuming you know a lot and work their way down. They are in a slightly off the beaten path location that doesn't generate a lot of walk in traffic like a mall. I drove by it for years thinking it was some sort of mom and pop candle and soap store. Every time I go there I run into someone familiar with BN, even if only a lurker. I also ran into the cute woman who does reviews on YouTube.

    Once you've been there a couple of times, they stay pretty locked into who you are too.
    Yes, that IS wicked, Aromi!

    All in all most SAs for perfumes are indeed just salespeople who do not know the product. The other day, I tried to buy bird cage supplies in a major pet supply chain store and the SA did not even know what a "perch" was, as she was calling them "sticks," of all things. Most are paid to push the latest launch, as Stylin and Mimi observe, or are company reps.

    Stylin, I think it is great you live close to the brick-and-mortar Scent Bar (Lucky Scent online!) as I think the service and knowledge are expert. That they remember you is a real customer service plus.

    (Add this this the irksome way some cannot pronounce the French names of the frags. Granted one does not have to come off like a linguist, but at least try to get the name straight!)
    "No elegance is possible without it...perfume is a part of you." Gabrielle "Coco" Chanel
    Currently wearing: Poison by Christian Dior

  24. #24

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    I've actually had a lady at the Perfume Factory condescendingly try to tell me that Givenchy Vetyver didn't exist, and that Guerlain would have sued the pants off of them if they tried to name their fragrance that. She claimed to have over 25 years experience. Wow.

  25. #25

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Nowadays whenever i go out i manage the conversation and feedback to a minimum, that's the best way both of us won't end up annoying each other...i usually go out when i want to buy a bunch of bottles so at the end i demand lots of samples.

    If they refuse or become condescending after i got a lot of things to buy and separated them, i just walk out of the store with no response whatsoever, there's always another store to buy from.

  26. #26

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Quote Originally Posted by castorpollux View Post
    Nowadays whenever i go out i manage the conversation and feedback to a minimum, that's the best way both of us won't end up annoying each other...i usually go out when i want to buy a bunch of bottles so at the end i demand lots of samples.

    If they refuse or become condescending after i got a lot of things to buy and separated them, i just walk out of the store with no response whatsoever, there's always another store to buy from.
    The best negotiating sales tool is one's feet. When one is buying fine fragrance, esp. the big ticket frags, I insist the SAs treat me with courtesy and give me samples.

    As Richard Gere's character said in the film, "Pretty woman": "I am going spend an obscene amount of money and I expect more sucking-up."

    The other day, the DH was buying a jacket and not a cheap one. The young female SA (a "girl," if you will) was more interested in flirting with a young male customer, oblivious to the fact we wanted service. Then an older woman came over and "insisted" we look at buying the trousers to match when we had not even tried on the jacket! That was it. We quietly walked out of the store unnoticed by either SA. Then we bought the item online, as we had the style name and number.
    "No elegance is possible without it...perfume is a part of you." Gabrielle "Coco" Chanel
    Currently wearing: Poison by Christian Dior

  27. #27

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Well they were all like



    and then I was all like



    But seriously folks. At smaller stores like JCPenney's and Macy's, especially around here, they really don't know much of anything. That's why I was excited to visit NYC, but it didn't change that much. The Bond no.9 counter talked about how New Haarlem is great because it's "warm". Then at the Clive Christian counter some random SA sprayed a bottle around 8 times on my hand and said "it's citrus".
    “Love is when a girl puts on perfume and a boy puts on shaving cologne and they go out and smell each other.”
    Karl, age 5

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  28. #28

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Some interesting observations on here....as somebody here with (at best) intermediate level knowledge at this point, I can relate to similar experiences:

    Have in fact run into that same exact reaction asking about Habit Rouge. Also it does peev me when a rep for another line tries to pull you over to their wares. Happened to me at a Saks by a Bond rep while I was looking at Creeds. In fairness, she did load me up with samples.

    At this point I rely more on you guys and girls for info and just try to avoid the SA when I want to sample something...

  29. #29

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Quote Originally Posted by Force of One View Post
    Some interesting observations on here....as somebody here with (at best) intermediate level knowledge at this point, I can relate to similar experiences:

    Have in fact run into that same exact reaction asking about Habit Rouge. Also it does peev me when a rep for another line tries to pull you over to their wares. Happened to me at a Saks by a Bond rep while I was looking at Creeds. In fairness, she did load me up with samples.

    At this point I rely more on you guys and girls for info and just try to avoid the SA when I want to sample something...
    I am amazed that the Guerlain reps do not know Habit Rouge, and all-time classic! I also saw Lancome reps who did not know Cuir de Lancome.
    "No elegance is possible without it...perfume is a part of you." Gabrielle "Coco" Chanel
    Currently wearing: Poison by Christian Dior

  30. #30

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Most of the time smiles and intrigue, and lots of questions....but occasionally you get that one standoff scumbag that resents the informed customer.....and that drives me nuts.....haven't had a standoff in quite some time.
    Currently wearing: Royal Mayfair by Creed

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