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  1. #31

    CologneJunkie's Avatar
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    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    I always get the same forced smile. Like, when a SA asks if I've tried something & I say I have, or that I'm not really looking for that type of fragrance @ the moment, etc.

    And I'm with Mimi, I despise the whole "new" thing. Most of the time the frags they're touting as "new" have been out for months, & sometimes a year or more!

    Sometimes I get rewarded, though. Like one time I was at Macy's looking around. I started talking to this one SA & she could tell I was fairly knowledgeable. She asked me what some of my favorite fragrances were. I mentioned M7. Her jaw dropped & she exclaimed "Where do you find M7 these days???" Turns out she was a big fan!
    "Wait...is David Bowie really God?" - Penelope Garcia

  2. #32

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    lol, new fragrances are rarely new. I've been presented with things that have been out for years, but have been advertised for a lot lately, as new.

    Anyhow I'm yet to meet a SA who understands that I could be possibly more knowledgeable. They're either naive/not caring about what I say or ask, or they insist that I'm wrong.

  3. #33
    Dependent knit at nite's Avatar
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    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Quote Originally Posted by Primrose View Post
    I am amazed that the Guerlain reps do not know Habit Rouge, and all-time classic! I also saw Lancome reps who did not know Cuir de Lancome.

    I'm wondering if pronounciation plays into this at all? I rarely pronounce the names as the SA does in Dept stores. My french isn't perfect but, I sometimes feel like bringing the name written down and passing the note to them- here, I want to try this.

    And no body actually trains these SA's do they? Last year, I was looking for Prada Infusion D'Iris. The SA said, no, we only have "Prada Milano". I said, keep reading further down on the box, dear, because you are going to miss sales. Milano is where the company is based.

    Agree that the "have you tried our brand new fragrance" pitch is super annoying whem it's actually been out for a few years. It's new to them, perhaps.

    And then, at the other end of the spectrum, there's the Scent Bar (cue celestial music). I've only been 2 times but everything about it- the way it's organized, the knowledge, the service is a world apart.
    Sync'in and Think'in in 2015!

  4. #34
    AromiErotici
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    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    But seriously folks. At smaller stores like JCPenney's and Macy's, especially around here, they really don't know much of anything. That's why I was excited to visit NYC, but it didn't change that much. The Bond no.9 counter talked about how New Haarlem is great because it's "warm". Then at the Clive Christian counter some random SA sprayed a bottle around 8 times on my hand and said "it's citrus".[/QUOTE] CanwllCorfe

    Now THAT'S what I call a real-time review.

  5. #35

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    First off, a big 'hello' to one and all. It's an honour and a priviledge to finally join the BN ranks after months of lurking.
    I hate that my first post is a bitchy one, but I couldn't resist adding my two pennies worth.
    A couple of months ago, I went to the Chanel boutique here in London. Here is how the conversation went:

    SA no.1: Hello, sir, may I help you?
    Me: Yes, I'm after a bottle of Bois des îles, please.
    SA no.1: Uuh, sorry, what are you after?
    Me: A bottle of Bois des îles, please.
    SA no.1: [looking panicky] Um..., all our men's fragrences are over there [gestures towards table of testers].
    Me: riiight, well, I don't know, I think it may be marketed as a women's perfume, but,um, you know...
    SA no.1: err, [nervous laughter] what was the name of the fragrance again?
    Me: Bois des îles [now I'm looking panicky, thinking I may have walked into the wrong shop. I glance around to reassure myself I'm actually at Chanel.]
    SA.no1: Um, let me ask my colleague, she knows all about perfumes and stuff.
    SA.no2: Hello sir, may I help you?
    Me: I'd like to buy a bottle of Bois des îles, please.
    SA no.2 Ah yes, here you go, a classic [cue a friendly 5 minute chat about it].

    The best though came a couple of minutes later as SA no.2 was wrapping and bagging my bottle. SA no.1 sidled up to her colleague and asked, in hushed tones: "Is it a new fragrance?".

    All this in the same week that the SA at the Guerlian counter in Harrods denied any knowledge of a vetiver.

    To their collective credit, the SAs were all of them incredibly polite and apologetic. It does make you wonder what sort of training they receive though.

    So there you have it. First post and rant officially over.

  6. #36

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    First off noone likes a smartass and I dont like to come off as one , besides Im not clever enough to anyway ... but earlier this year an assistant was trying to push that Prada Vetiver on me , I was more interested in the Tuberose but she was insistant it was a womans fragrance AND NOT FOR MEN she wold bark in her lovely French accent . Anyway she was spraying and spritzing this godawful Prada vetiver shit around me and I just asked her - who would buy this junk when you have Guerlains Vetiver in the same store ? She just shrugged her shoulders as if to say I know , I know

    OK so the story isnt an example of how clever I am , its not even all that interesting , why did I type it out ? I have so Im posting it all the same

  7. #37
    AromiErotici
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    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Quote Originally Posted by gandhajala View Post
    First off, a big 'hello' to one and all. It's an honour and a priviledge to finally join the BN ranks after months of lurking.
    I hate that my first post is a bitchy one, but I couldn't resist adding my two pennies worth.
    A couple of months ago, I went to the Chanel boutique here in London. Here is how the conversation went:

    SA no.1: Hello, sir, may I help you?
    Me: Yes, I'm after a bottle of Bois des îles, please.
    SA no.1: Uuh, sorry, what are you after?
    Me: A bottle of Bois des îles, please.
    SA no.1: [looking panicky] Um..., all our men's fragrences are over there [gestures towards table of testers].
    Me: riiight, well, I don't know, I think it may be marketed as a women's perfume, but,um, you know...
    SA no.1: err, [nervous laughter] what was the name of the fragrance again?
    Me: Bois des îles [now I'm looking panicky, thinking I may have walked into the wrong shop. I glance around to reassure myself I'm actually at Chanel.]
    SA.no1: Um, let me ask my colleague, she knows all about perfumes and stuff.
    SA.no2: Hello sir, may I help you?
    Me: I'd like to buy a bottle of Bois des îles, please.
    SA no.2 Ah yes, here you go, a classic [cue a friendly 5 minute chat about it].

    The best though came a couple of minutes later as SA no.2 was wrapping and bagging my bottle. SA no.1 sidled up to her colleague and asked, in hushed tones: "Is it a new fragrance?".

    All this in the same week that the SA at the Guerlian counter in Harrods denied any knowledge of a vetiver.

    To their collective credit, the SAs were all of them incredibly polite and apologetic. It does make you wonder what sort of training they receive though.

    So there you have it. First post and rant officially over.
    Why, my good man, did you not know they receive an intensive, six week crash course at Wally World?

  8. #38

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Quote Originally Posted by AromiErotici View Post
    Why, my good man, did you not know they receive an intensive, six week crash course at Wally World?
    Wally world? Is that where they are all made to wear red and white stripy shirts, bobble hats and thick rimmed glasses?
    Oh wait, he's 'Waldo' to you State-siders...

  9. #39

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Quote Originally Posted by AromiErotici
    Now THAT'S what I call a real-time review.
    Yeah really! Maybe I could take up YouTube reviews and only say one word about each fragrance.

    I'm onto something
    “Love is when a girl puts on perfume and a boy puts on shaving cologne and they go out and smell each other.”
    Karl, age 5

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  10. #40
    AromiErotici
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    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Quote Originally Posted by CanwllCorfe View Post
    Yeah really! Maybe I could take up YouTube reviews and only say one word about each fragrance.

    I'm onto something
    Minimalism is the new world order my friend....

  11. #41
    Dependent pluran's Avatar
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    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Quote Originally Posted by adonis View Post
    .......but I'll bet you know what I mean......
    I just try to keep it fun. Makes it easier. I don't expect them to be knowledgeable about fragrance. Many of those people turn out to be extremely cool when you get them on another subject, and I've found that most of them are always glad to know that there is more to know.

  12. #42

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    I really get disappointed with SA's that know so little.

    I've held various sales positions in the past selling various different products. And even when I wasn't on commission, I still felt that part of my job requirement was to know about the products I was selling. Even competitor's products.

    Maybe that was a different time, and my work ethic was normal then.

    The scent grows richer, he knows he must be near
    He finds a long passageway lit by chandelier
    Each step he takes, the perfumes change
    From familiar fragrance to flavours strange
    A magnificent chamber meets his eye

  13. #43
    Basenotes Institution
    Mimi Gardenia's Avatar
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    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Well, one Macy's Estee Lauder SA had never heard of the Private Collection range..........
    http://www.basenotes.net/threads/370...o-Profumo-Onda
    For sale. Carnal Flower and Vero Profumo Onda.

  14. #44

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Quote Originally Posted by Mimi Gardenia View Post
    I absolutely detest being followed around by SAs who shove new releases in my face - like in Macy's . I just can't stand turning every little corner and someone stands in your way with a bottle of ...the new' this ' and the new 'that'.
    However, when I am rooting around big stores where SAs are a little more discreet, I do love talking with them . I find a lot of the SAs in the bigger stores like Neimans ,Barney's and Saks can talk perfume back to you and we banter about other stuff too .
    I once had a SA at Bloomingdales push Victor and Rolf's Antidote on me to the point I wanted to spray her in the eyes with it. To this day, I don't want to try it because of her.

  15. #45

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    Conversely, I had a great conversation last evening with a lovely woman from India who was the SA at the Sephora where I was shopping. She seemed very knowledgeable. But one thing she said made me smile. She said, "Modern men's perfumery is abysmal. My associates and I classify all new mens' fragrances that come into the shop in one of these categories: 1. baby powder, 2. candy, or 3. detergent. And nothing smells original."

    I got a kick out of that.
    Last edited by Bossa Nova; 4th September 2010 at 03:24 AM.

  16. #46

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    I was recently fragrance shopping in Nordstrom, alternating between the men's counter and the women's counter with fragrant testing strips in hand. An SA approached me and said, "If you have any questions, sir, please let me know. I'm a Nordstrom fragrance specialist." (I'm thinking, "Okay. Wow. Impressive.")

    After shopping on my own for a bit, I noticed the Estee Lauder fragrances are kept at the Estee Lauder counter. So I asked the same woman, "Can you help me with the Estee Lauder fragrances?"

    "Yes, sir, I'm a fragrance specialist." (I'm thinking, "Ya, I knew that." But instead I asked...)

    "Do you have JHL in stock, or is that strictly an online item?"

    "JHL? I've never heard of that. Are you sure you have the name correct, sir?"

    Ummm...bye...

  17. #47

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    happens to me a lot, many say that i should work at saks or creed boutique. in many cases i have smelled or know more about it than they do lol.

  18. #48

    Wink Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    I'm always pleasant as I converse with SA's, but most here look at me like a calf looks at a new gate. Like...huh??

  19. #49

    Default Re: The Look On an SA's Face When She Knows You're More Knowledgeable...

    God, there is this old SA at the Barneys ,she is such a bitch , she will follow you like your stealing something , she followed me for a good 6-7 minutes and giving a very condescending stare , thinking she would scare me out of the store , I didnt leave for a good 1 hour . I told her I will ask her help If I needed ( I didnt). Most SA's are nice I find but some are such bitches oh god .

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