The secret is to hold the cotton pad soaked in the eye makeup remover on each eye for 20 seconds plus before gently wiping.
I like Simple eye makeup remover.
Wipes, yeah no problem but give it a few years and then wonder why you have so many eye wrinkles.
The oil is best is actually the two phase ones you buy, you shake the bottle and apply with cotton pads again. Pure castor oil is good for conditioning the lashes, but very very little is needed.