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  1. #1

    Default Has anyone done a return to LuckyScent?

    I recently received a bottle from LuckyScent that I'm not completely satisfied with. It doesn't list anywhere on their website about a return policy. Anyone ever have to do this with LuckyScent?

  2. #2

    Default Re: Has anyone done a return to LuckyScent?

    This might help.

  3. #3

    Default Re: Has anyone done a return to LuckyScent?

    Quote Originally Posted by nsamadi View Post
    This might help.
    Thanks nsamadi, don't know how I missed that.

  4. #4
    neal's Avatar
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    Default Re: Has anyone done a return to LuckyScent?

    Basically if it's unopened you're golden. If you have used it, your out of luck. Unless of course it's spoiled or something. Then they evaluate it case by case, which is a good thing as you know the integrity of what they're selling.

  5. #5

    Default Re: Has anyone done a return to LuckyScent?

    Quote Originally Posted by neal View Post
    Basically if it's unopened you're golden. If you have used it, your out of luck. Unless of course it's spoiled or something. Then they evaluate it case by case, which is a good thing as you know the integrity of what they're selling.
    Well, I just e-mailed Franco so we'll see what happens. I think it's spoiled because the Maestrale I received smelled nothing like the sample I received with a previous order. Furthermore, it turns rancid on my skin after about 5 minutes. It's frustrating spending $160 on something like this and not being satisfied. Just hoping he can do SOMETHING. I think I got the last bottle because a few days later I went on the site and it said "backordered".

  6. #6

    Default Re: Has anyone done a return to LuckyScent?

    Quote Originally Posted by ziffy321 View Post
    Thanks nsamadi, don't know how I missed that.
    Welcome. Best of luck with your return.

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