Some time ago, I ordered a scent from Beauty Habit.
It was quickly shipped but arrived with the bottle leaking. I called customer service and asked for a return label to return the leaking merchandise.
Instead, they simply said they would ship me a new bottle after having checked the cap of the new merchandise. As for the return, they said, "Just keep what is left or just throw it out."
Now that is service! I also had good service when a bottle of old stock was shipped to me. I was sent a return shipping label while a new bottle was shipped out.
"There is no accessory greater, nor more intimate, than scent." --Tim Gunn
That's good to hear, Primrose !
For sale. Carnal Flower and Vero Profumo Onda.