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  1. #1

    Default Poor service (scam ?)

    Recently, I placed an order with this online retailer, mainly because of the low prices. However, I noticed I didn't get a confirmation e-mail afterwards, and when I tried calling several times, noone answered the phone (just a recorded message).

    There's something fishy because my bank says the purchase was through perfumes4all, not Also, on the website, I wasn't able to post any reviews or comments, and noticed ALL the comments were overly positive about the service, which is strange considering noone answers the phone or returns e-mails.

    Just a heads up for others. Any feedback would be appreciated.

    FYI, ordered a bottle of Xeryus.

  2. #2

    Default Re: Poor service (scam ?)

    Welcome to Basenotes liszt and thanks for the notice. Many on-line companies operate under various names so try tracking down contacts for instead.
    Keep at it and demand your money back if you don't receive the item within a reasonable time (don't wait too long). Otherwise dispute the charges with your bank or credit card company.
    On-line shopping is always risky. It's best to stick to more reputable sites even if the prices are a bit higher. You can research these on Basenotes. I'm sorry you're having an unpleasant experience. I hope it turns out to be O.K. and you receive your merchandise. Remember if the prices are too good to be true, you might want to avoid the seller.
    Currently wearing: Zen for Men by Shiseido

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