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Thread: Luckyscent.

  1. #1
    N_Tesla's Avatar
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    Exclamation Luckyscent.

    All too often we take good service for granted and I am a believer in positive reinforcement so, let me say that all of my experiences with Luckyscent have been positive. Prompt shipping, well packed boxes, good customer service. What's not to like. A five star operation in my book.

  2. #2

    Default Re: Luckyscent.

    I have some serious LuckyScent Love! Always responsive to inquiries, actual inventory is reflected on their website, orders are well-packaged & rapidly posted & they offer samples of damn near everything. Very generous with samples when you purchase a FB from them as well.

    Rating: <3<3<3<3<3

  3. #3

    Default Re: Luckyscent.

    This is good to know. I will be purchasing something from Luckyscent for the first time. Thanks N_Tesla for this thread.
    - Expect the unexpected

  4. #4

    Default Re: Luckyscent.

    Yep! And on several occasions they've been responsive to BN'ers requests that they carry particular frags. I'm thinking of Knize Ten and Domenico Caraceni but I know there have been others. Great people to deal with, for sure.
    '...And you'll carry me down on your dancing
    To the pools that you lift on your wrist...'

  5. #5

    Default Re: Luckyscent.

    I have never had any issues with Luckyscent. First class company and first class customer service.
    "Smell with your nose, not your ears."

    ACJIGGA'S FAVORITES - Xerjoff Nio, Creed Millesime Imperial, Creed Green Irish Tweed, Kerosene Dirty Flower Factory, MFK Baccarat Rouge 540, Le Labo Rose 31, Acqua di Parma Colonia Oud, Creed Royal Oud, Serge Lutens Santal de Mysore, Nasomatto Pardon, Montale Aoud Musk and Roja Dove Fetish Parfum Pour Homme

  6. #6

    Default Re: Luckyscent.

    They have some magical ability to get samples to my house in 3 days by mail. I find this remarkable. Spectacular inventory, responsive customer service, and a beautifully set up website that is easy to search and fun to browse.

  7. #7

    Default Re: Luckyscent.

    I love Luckyscent and in fact have purchased 3 FB's (and many many samples) from them in the last 3 months.
    I find they are a pleasure to order from and to do business with. One of my orders was lost in the mail and they sent another one right out. They are professional and efficient and that is why I love ordering from them. Plus they carry amazing perfumes!

  8. #8

    Default Re: Luckyscent.

    Another person with 100% good experiences with Lucky Scent! They also answer phone queries with knowledge in the staff.
    "...put on clothes that are well-scented with incense. Even if you’re somewhere where no one special will see you, you still feel a heady sense of pleasure inside." Things that make your heart beat fast (translated by Meredith McKinney), Sei Shonagon. The Pillow Book.

  9. #9
    teardrop's Avatar
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    Default Re: Luckyscent.

    l completely agree N_Tesla, l love Luckyscent & they thoroughly deserve all this praise!
    "What is this secret connection between the soul, and sea, clouds and perfumes? The soul itself appears to be sea, cloud and perfume..." - from Zorba the Greek by Nikos Kazantzakis.
    Currently wearing: Tihota by Indult

  10. #10
    Sur la Plage

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    Default Re: Luckyscent.

    Quote Originally Posted by acjigga View Post
    I have never had any issues with Luckyscent. First class company and first class customer service.
    I agree.
    Please feel free to check out my Swap Thread - Patou pour Homme, L'Instant de Guerlain PH Extreme, Dior Homme Intense, Pure Malt, Pure Coffee and many more! Click Here For My Swap Thread

  11. #11

    Default Re: Luckyscent.

    Best Customer Service, Prompt replies to emails, ready to send out new orders if lost. I bought 99% of my samples from LS. Top notch.
    AUSSIES, come join our SPLIT GROUP at http://groups.google.com.au/group/oz-scent-splits

    "No Pain, No Gain"

  12. #12

    Default Re: Luckyscent.

    Extremely professional and easy to work with.

    And they have an outstanding product selection too!
    Currently wearing: Augusto by Mazzolari

  13. #13

    Default Re: Luckyscent.

    As one does pay full price for the scents, the customer service is wonderful!
    "...put on clothes that are well-scented with incense. Even if you’re somewhere where no one special will see you, you still feel a heady sense of pleasure inside." Things that make your heart beat fast (translated by Meredith McKinney), Sei Shonagon. The Pillow Book.

  14. #14

    Default Re: Luckyscent.

    I will add some English good vibes to the Luckyscent love in Only used em a couple of times but always great service and quicker than certain other UK based niche stores too !

  15. #15

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    Default Re: Luckyscent.

    So far, so good!

  16. #16

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    Default Re: Luckyscent.

    I have also used Luckyscent and found them to be first class. I have used them 3 times in the last couple of weeks and on ave take 5 days to deliver to the UK

  17. #17
    b3t0_1972's Avatar
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    Default Re: Luckyscent.

    I live in LA so I never use the website so I just go to ScentBar and the service there is excellent, if you are in LA don't forget to go there, Steve and Rachel are excellent and you can stay the whole day sniffing and never feel push to buy a single thing.
    Currently wearing: Vetiver by Mazzolari

  18. #18

    Default Re: Luckyscent.

    Just ordered a couple samples of Fougere Royal from LS!! So glad to see they carry it. I sniffed it at Niemans and loved it, but no samples there.

  19. #19

    Default Re: Luckyscent.

    I went to the scent bar when I was on vacation in October. I was new to learning about fragrances (had been lurking here for a few months and mentioned that.) The SA was very friendly, patient, and indulged my curiosity without being rude or stand offish. I bought 2 FB's, and came home with samples. My experience there was the hi-lite of my trip. 5 stars.

  20. #20
    Olfacta's Avatar
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    Default Re: Luckyscent.

    I've had very good experiences with ordering samples from them. I've been to the store once and can only say that, if I still lived in L.A., I'd probably be broke!
    Olfacta
    also at http://olfactarama.blogspot.com
    Musings and random thoughts about the genie in the bottle

  21. #21

    Default Re: Luckyscent.

    As an LA resident, I can't go the the Scent Bar very often -- it always ends up costing me more than whatever the budget was! But you can't beat the welcoming atmosphere, friendliness, and intelligent, informed conversation about fragrance. They also host nice events, like last week's champagne reception for Keiko Mecheri. Look forward to seeing Rachel again soon!

  22. #22

    Default Re: Luckyscent.

    I have had good experiences with Luckyscent as well. (Though as a European resident, I have to prefer First in Fragrance for their generous atomizer samples and great service!)
    Sans parfum, la peau est muette.

    What I'm wearing:

    1. Lagerfeld Cologne (vintage)
    2. Annick Goutal Sables
    3. Chanel Eau de Cologne
    4. Balenciaga Le Dix
    5. Parfums MDCI Invasion Barbare
    Currently wearing: Eau de Cologne by Chanel

  23. #23

    Default Re: Luckyscent.

    I love the service and selection at Lucky Scent. I just wish they would offer perks for frequent buyers--or for those who spend more than so many dollars per year. A coupon would be nice.
    "...put on clothes that are well-scented with incense. Even if you’re somewhere where no one special will see you, you still feel a heady sense of pleasure inside." Things that make your heart beat fast (translated by Meredith McKinney), Sei Shonagon. The Pillow Book.

  24. #24

    Default Re: Luckyscent.

    Good to hear, I just ordered a handful of samples from them. The sample prices are very reasonable, one was actually cheaper per mL than the FB (Puredistance M, wow it's $$$$).

  25. #25

    Default Re: Luckyscent.

    I just received an order from Luckyscent today. Great service, timely and several complimentary samples with my order. Love ordering from Luckyscent.
    - Expect the unexpected

  26. #26
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    Default Re: Luckyscent.

    Quote Originally Posted by Primrose View Post
    I love the service and selection at Lucky Scent. I just wish they would offer perks for frequent buyers--or for those who spend more than so many dollars per year. A coupon would be nice.
    It seems like the terribly-slow free shipping and free samples are their reasons for not offering coupons. Discounts (10%?) would be nice for frequent buyers... but I cannot see it happening ~ they basically have a monopoly on niche fragrances in the USA. BeautyHabit, Aedes, and various other shops cannot touch their vast and always growing selection.

    LuckyScent is nice if they have what you want in stock, otherwise the wait can be months.

  27. #27
    hednic's Avatar
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    Default Re: Luckyscent.

    Great service from a class company.

  28. #28

    Default Re: Luckyscent.

    One more very happy customer, here. Shipping to HK is fast and packing is absolutely pro.

  29. #29
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    Default

    Andrea from Luckyscent's customer service is lovely and I've only ever had top notch friendly service from Luckyscent. My favorite niche store online. I've every confidence in them.
    Petty small minded people have no place in my life.
    Currently wearing: Angel by Thierry Mugler

  30. #30

    Default Re: Luckyscent.

    Hear, hear!
    "You...put on cologne to write?"(From Midnight in Paris)

    Stop by for a chat: http://perfumedletters.wordpress.com/
    My book reviews: http://www.nstperfume.com/author/Cheryl/

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