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  1. #1

    Default The best thing I heard an SA say...

    This thread can be a satire or serious.

    It can be the greatest thing an SA will say, such as "The discount sale won't start until tomorrow, but I will give you the sale price today and throw in the gift with purchase."

    The thread can also be a laugh-riot.

    This is my laugh riot.

    I was interested in the new launch of the new "O" orange blossom (orange and jasmine) scent by Lancome, but it was displayed with recent O d'Azur and the original O de Lancome. I asked about the scents and how they differed from the other.

    Answer: (confused stare at the bottles) "Oh, they are all the same but different."
    "No elegance is possible without it...perfume is a part of you." Gabrielle "Coco" Chanel

  2. #2

    Default Re: The best thing I heard an SA say...

    Quote Originally Posted by Primrose View Post
    This thread can be a satire or serious.

    It can be the greatest thing an SA will say, such as "The discount sale won't start until tomorrow, but I will give you the sale price today and throw in the gift with purchase."

    The thread can also be a laugh-riot.

    This is my laugh riot.

    I was interested in the new launch of the new "O" orange blossom (orange and jasmine) scent by Lancome, but it was displayed with recent O d'Azur and the original O de Lancome. I asked about the scents and how they differed from the other.

    Answer: (confused stare at the bottles) "Oh, they are all the same but different."
    SAs are generally not the brightest or most knowledgeable creatures in my experience. The exception has been in some independent stores selling mostly niche.

  3. #3

    Default Re: The best thing I heard an SA say...

    Even though I'm sure they're just trying to make a sale, I really like it when a SA asks me what I already own and then compliments my collection. "Oh, I really like that one!" Something to that effect. It's the typical feel-good response to being compliemnted I suppose. Call me simple or naive, but it gives me a smile.

    I always get a chuckle when the SA asks me if I've ever smelled Acqua Di Gio and hands me a sample card.

  4. #4

    Default Re: The best thing I heard an SA say...

    I was in a smaller branch of our local Large Department Store the other day - there are a few SAs at the downtown flagship that are pretty good, but apparently not at the branches, where the selection is pretty small as well. I was buying something and she asked me if I wanted any samples, so I figured, what the heck, I'll give Womanity a try, the bottle is cool and I enjoyed Katie Puckrick's review. She said that was a very unusual fragrance. I said, "What else do you recommend that's kind of unusual, off the beaten path," and she just stood there like a deer in the headlights for about 30 seconds before she admitted she couldn't think of anything. This probably was an accurate reflection of the small selection at the branch store, but if she wanted to make a sale she could have at least tried to make something up.

  5. #5

    Default Re: The best thing I heard an SA say...

    My biggest laugh to date is my asking for Prada's Infusion d'Iris.

    The SA shook her head, saying they did not carry that one, but lead me over to the mint-green boxes and said, "We have Prada Milano." ROTFL!
    "No elegance is possible without it...perfume is a part of you." Gabrielle "Coco" Chanel

  6. #6
    Super Member daccpa's Avatar
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    Default Re: The best thing I heard an SA say...

    Browsing the counter at one of the larger local department stores. There were many Chanel's but they did not appear to have any of the exclusifs. I thought it wouldn't hurt to ask anyway. SA said "may I help you?". I replied "I'm looking for Chanel Sycomore, I don't suppose you have it?" After a brief pause she said she had was not familiar with that name but "you probably mean ""Syc-amoua""!
    "There's another old saying, Senator: Don't piss down my back and tell me it's raining."

  7. #7
    Dependent knit at nite's Avatar
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    Default Re: The best thing I heard an SA say...

    Quote Originally Posted by Primrose View Post
    My biggest laugh to date is my asking for Prada's Infusion d'Iris.

    The SA shook her head, saying they did not carry that one, but lead me over to the mint-green boxes and said, "We have Prada Milano." ROTFL!
    The same exact thing happened to me, at which point I offered to give the young lady a friendly lesson on how to read a perfume box.
    OK..... this part shows the Brand name...this section shows where the company is located....this is the name of the scent...this says the strength.....yada yada She actually thanked me and furthermore, asked me how to correctly produced the word Guerlain. LOL!
    Sync'in and Think'in in 2015!
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  8. #8

    Default Re: The best thing I heard an SA say...

    European based online store SA by phone:

    "Your VISA payment has been already gone through but we have just realised we do not have the 50ml of (XXX)? in stock so I hope you don't mind if we give you a 100ml bottle?"

    One of the better ones

  9. #9

    Default Re: The best thing I heard an SA say...

    Quote Originally Posted by mr. reasonable View Post
    European based online store SA by phone:

    "Your VISA payment has been already gone through but we have just realised we do not have the 50ml of (XXX)? in stock so I hope you don't mind if we give you a 100ml bottle?"

    One of the better ones
    Wow! That is wonderful, reasonable. I recall years ago we were bumped from our seats on a flight. The airline then offered us two more seats--in first class!

    knit, I think you did the right thing. I was already having a problem with this SA playing dumb and not wanting to make me any decants, no doubt that would mean getting a bunch of perfume on her hands. I let her wallow in her ignorance.

    daccpa, I think the funniest thing I heard an SA say was "grrrr-lon" for Guerlain. Another time it was "gair-lane."
    "No elegance is possible without it...perfume is a part of you." Gabrielle "Coco" Chanel

  10. #10

    Default Re: The best thing I heard an SA say...

    The funniest thing I heard an SA say was, at the original headquarters of Knize in Vienna, when I wanted to buy Knize Ten, the SA told me "Yes, it is a great fragrance, but I would not recommend it to you, this might be a little to mature for your age" (I was about 22-23 back then)

  11. #11
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    Default Re: The best thing I heard an SA say...

    I've been told from an SA that MKK is a clean musc, Civet is a bird, Yatagan has no animalic notes in the pyramid then she showed me Black Aoud sprayed boatloads of it on her body (like 15 spritz OMG) and told me that she didn't get the rose note out of it.

    I couldn't breathe....
    Last edited by alfarom; 25th May 2011 at 01:25 PM.


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  12. #12
    Dependent RHM's Avatar
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    Default Re: The best thing I heard an SA say...

    A Sephora SA told me that Lolita Lempika was "too young" for me. grrrrrrrrr

    Or the SA who responded "Oh we don't sell THAT!" as if I were asking for poop. I asked if they sold Serge Lutens.

    Stupid head.
    We cannot live only for ourselves. A thousand fibers connect us with our fellow men. ~Herman Melville
    Currently wearing: Kiste by Slumberhouse

  13. #13
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    Default Re: The best thing I heard an SA say...

    A SA at Bloomingdales shouted out last year during the Christmas season, "Free samples now at the men's fragrance counter. Stop by and fill up"

  14. #14
    Hillaire
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    Default Re: The best thing I heard an SA say...

    An SA at Nordstrom pompously informed me that Armani Prives were "SO AMAZING" and the "couture of perfumes". I replied, "I think a think a better analogy might be to pret a porter, since they are mass marketed and not custom made."
    She gave me the most petulant nauseated look ever! It was actually quite funny.

    I find it better, usually, if I don't actually speak to anyone at perfume counters.

  15. #15

    Default Re: The best thing I heard an SA say...

    Quote Originally Posted by alfarom View Post
    I've been told from an SA that MKK is a clean musc, Civet is a bird, Yatagan has no animalic notes in the pyramid then she showed me Black Aoud sprayed boatloads of it on her body (like 15 spritz OMG) and told me that she didn't get the rose note out of it.

    I couldn't breathe....
    ROTFL, alfarom! I'd like to see a civet fly. Maybe it's like the bat...a flying rodent. Perhaps the English Flying Civet, indigenous to the northern climes of Yorkshire? LOL!

    Quote Originally Posted by Ken_Russell View Post
    The funniest thing I heard an SA say was, at the original headquarters of Knize in Vienna, when I wanted to buy Knize Ten, the SA told me "Yes, it is a great fragrance, but I would not recommend it to you, this might be a little to mature for your age" (I was about 22-23 back then)
    Ken, I dislike it when someone says I can't wear something by gender or age. It's not their business.

    Quote Originally Posted by RHM View Post
    A Sephora SA told me that Lolita Lempika was "too young" for me. grrrrrrrrr

    Or the SA who responded "Oh we don't sell THAT!" as if I were asking for poop. I asked if they sold Serge Lutens.

    Stupid head.
    RHM, what a slap in the face! How dare she?! As you might be too old to wear the scent (in her narrow opinion), she is certainly much too stupid to work in retail...

    Quote Originally Posted by hednic View Post
    A SA at Bloomingdales shouted out last year during the Christmas season, "Free samples now at the men's fragrance counter. Stop by and fill up"
    LOL! Hednic, that would surely get my attention!

    Quote Originally Posted by Hillaire View Post
    An SA at Nordstrom pompously informed me that Armani Prives were "SO AMAZING" and the "couture of perfumes". I replied, "I think a think a better analogy might be to pret a porter, since they are mass marketed and not custom made."
    She gave me the most petulant nauseated look ever! It was actually quite funny.

    I find it better, usually, if I don't actually speak to anyone at perfume counters.
    Hillaire, I don't think the average clerk knows ready-to-wear, let alone pret-a-porter...or off-the-peg. I think your attitude is a good one to adopt. The less nuisance for those of us who are informed.
    Last edited by Primrose; 25th May 2011 at 08:54 PM.
    "No elegance is possible without it...perfume is a part of you." Gabrielle "Coco" Chanel

  16. #16
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    Default Re: The best thing I heard an SA say...

    Quote Originally Posted by Primrose View Post
    My biggest laugh to date is my asking for Prada's Infusion d'Iris.

    The SA shook her head, saying they did not carry that one, but lead me over to the mint-green boxes and said, "We have Prada Milano." ROTFL!
    Months ago one of the biggest fragrance and cosmetics distributors in Argentina reopened a very traditional perfume store, originally owned by a family company that went bankrupt. Since it is the most important perfume store in the city, they carry the only three niche brands imported to the country, Bond, Creed and Annick Goutal.

    Following a suggestion by a Base Noter friend, I went there in order to try some Goutals. When I asked about them, the SA told me they did not sell them. She was overheard by another SA, looked at her with a face and told me they carried them... to no avail, no testers were available. She offered me to try some Creeds, I asked for Millesime Imperial, and she got hold of a bottle looking like one of the female lines: I did not feel like discussing, so I let her do the usual talking. Since I found it quite feminine, I told her I was looking for an aromatic fougere or for an oriental, again, to no avail: she just played safe and offered me Bond's Great Jones, which I realized it was a GIT / Cool Water smell-alike.

    The price for these kind of scents are, on average, 30 to 50 % more expensive than in the USA, add to this the fact that the local purchasing power is not that of a developed country, plus the fact that the distribution of incomes is not as bad as in the rest of Latin American countries - thus, the market for luxury goods is quite limited, contrary to what happens in countries were income distribution is unequal: now, how on earth will they possibly sell such goods if sales attendants are briefed so badly?
    Last edited by Pollux; 26th May 2011 at 12:41 AM.

  17. #17

    Default Re: The best thing I heard an SA say...

    As I reached for the tester of Diorissimo at Saks "That's the latest Dior".

  18. #18
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    Default Re: The best thing I heard an SA say...

    Quote Originally Posted by HazelMae View Post
    As I reached for the tester of Diorissimo at Saks "That's the latest Dior".
    ROTL! yes, it was released yesterday! You didn't know???


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  19. #19
    Lifelong Sniffaholic
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    Default Re: The best thing I heard an SA say...

    I'll play it straight:

    The best thing I heard an SA say is "I'll give you 30% off" for their last bottle of L'Artisan FdO. Their store had discontinued carrying the entire line and they didn't want to bother to ship it back.




  20. #20
    DeepSilence
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    Default Re: The best thing I heard an SA say...

    I wanted to buy a fragrance, and the box was not open and there was not a tester:

    I : can i test it?
    He: If you buy it, i'll open it!

    No kidding. really it happend for me

  21. #21

    Default Re: The best thing I heard an SA say...

    I asked an SA for L'Heure Bleue & she said "I've never heard of it, it's probably been discontinued" ! We then moved on to the Chanel counter & she followed. My son picked up a tester of Pour monsieur. She took it off him before he could spray it & said "that's too mature for you" & returned it to the shelf !

    We were not amused :-)

  22. #22

    Default Re: The best thing I heard an SA say...

    at the Guerlain counter in KLCC, Malaysia

    me: *pointing at Shalimar* Can I test these?
    SA: But thats for the ladies.
    me: I'm testing it for my friend
    SA: But that's a very old lady perfume. perhaps i would recommend this? *points to insolence*

    LOL. I almost lost my "hi im a perfume idiot please educate me" pokerface look and almost laughed.
    seeking mitsouko 50ml's cap....desperately!!

  23. #23

    Default Re: The best thing I heard an SA say...

    A funny SA at a famous fragrance shop line in Spain once made me a description of Terre...

    A couple of days later, she described Rocabar with the same exact words.

    Are rocabar and terre the same or is she going nuts?

  24. #24

    Default Re: The best thing I heard an SA say...

    At El Corte Inglés in Spain (one of the bigges departmen stores chain here) it's quite difficult to buy Habit Rouge.

    SA: are you looking for something?
    Me: yeah, Habit Rouge by Guerlain...
    SA: emmm but there are other choices you should try
    Me: i want habit rouge...
    SA: but that's an old man fragrance and doesn't go well with you age and looks, have you tried the new Boss Orange?
    Me: O_o

  25. #25

    Default Re: The best thing I heard an SA say...

    In an Old Parfumerie in Seville (Reina it's called)

    SA: are you looking for something?
    Me: yes, how much is Coco EDP?
    SA: ohhh great choice, it's a perfect parfum for a women
    Me: emmm yeah, i want it for me and my mum...
    SA: (strange look) ah, interesting... some parfums can be shared, it's funny...
    Me: yeah, i love nº19 too, i'm using it.
    SA: but there's not Nº19 for men...
    Me: I tell you i'm using it right now...
    SA: but there's not...
    Me: i'm using the one you have right there (pointing at a nº 19 box, which happens to not show any "for woman" or "for men" logo)

  26. #26

    Default Re: The best thing I heard an SA say...

    Quote Originally Posted by Hillaire View Post
    I find it better, usually, if I don't actually speak to anyone at perfume counters.
    Priceless

  27. #27

    Default Re: The best thing I heard an SA say...

    A Guerlain SA at the biggest department store here told me that Chant D'Aromes wasn't a Guerlain "you must be wrong".

    I googled for it and there it was, i doubt but it was a Guerlain. I went and told her, by that time she had already realised her mistake but told me that they didn't carry it, it was "exclusive" now .

  28. #28
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    Default Re: The best thing I heard an SA say...

    I was greeted very warmly one afternoon by a smiling, well-dressed & stunningly pretty young lady at my favorite fragrance store. Apart from a couple of browsers who were attended to by another SA, the store was practically deserted.

    "Good afternoon, Mr (my name). It's so good to see you again." A hug and a quick air-kiss followed.

    "Feel free to smell anything you like and take as long as you wish. I'll be here if you need help with anything. Anything at all." She added the last part with a mischievous twinkle in her eye.

    Her voice then dropped to a conspiratorial whisper and I had to lean in closer to catch what she was trying to saying. (Oh my, she smelled so divine...).

    "Do keep this between us - since you happen to be my no. 1, most favorite customer, I'll let you have the staff discount on any purchase and give you a free gift of any 15 fragrance samples of your choice. Plus, a full refund if you wish to return a purchase you didn't enjoy."








    .........the %#&** alarm clock had to ring then.

  29. #29

    Default Re: The best thing I heard an SA say...

    What a wonderful dream, Diamondflame!

  30. #30

    Default Re: The best thing I heard an SA say...

    Quote Originally Posted by Hillaire View Post
    I find it better, usually, if I don't actually speak to anyone at perfume counters.
    Yeah, talking to an SA is a complete and utter waste of time for anyone but the greenest neophyte or the most utterly indifferent shopper. Thank god for Sephora.

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