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  1. #1

    Default Disappointed with Nasomatto



    My Nasomatto Pardon arrive yesterday and what a disappointment it's leak. This is my first time experience with a leak Nasomatto bottle as my others Nasomatto seem fine. Probably 3-4ML extrait is gone .

    I'm kinda disappointed with it since i'm paying high price tag for a crappy quality bottle they made. And making it worse this happen to their new release and i wonder is there no one at Nasomatto even bothers with this problem? Coz i see some members complaining about this problem before..

  2. #2
    hednic's Avatar
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    Default Re: Disappointed with Nasomatto

    If it leaked in shipment, try contacting someone in customer service to see what they can do.

  3. #3

    Default Re: Disappointed with Nasomatto

    The Nasomatto bottles are notorious for leaking during transport. You're not Robinson Crusoe.
    Conscience is what hurts when everything else feels so good.

  4. #4

    Default Re: Disappointed with Nasomatto

    Quote Originally Posted by hednic View Post
    If it leaked in shipment, try contacting someone in customer service to see what they can do.
    Hi Hednic

    Yeah I already done that, they gave me some discount coupon for my next order. Which I don't blame them for the since they just sell the stuff.

    Just blaming Nasomatto for poor quality bottle they made.

  5. #5
    PuddleMonkey's Avatar
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    Default Re: Disappointed with Nasomatto

    you need to crawl up somebody's ass and have a seizure



    otherwise they're just gonna ignore you and hope you go away

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  6. #6

    Default Re: Disappointed with Nasomatto

    The thing is, if these leak during shipping, that means they're not airtight and it'll gradually evaporate over time, not to mention oxidize and age/spoil much faster.
    ***For sale:

    Iris Pallida 50ml

    Ungaro I 75ml

    and more!
    - http://www.basenotes.net/threads/301...n-Man-and-more

  7. #7
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    Default Re: Disappointed with Nasomatto

    Quote Originally Posted by SculptureOfSoul View Post
    The thing is, if these leak during shipping, that means they're not airtight and it'll gradually evaporate over time, not to mention oxidize and age/spoil much faster.
    agree

  8. #8
    Dependent heperd's Avatar
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    Default Re: Disappointed with Nasomatto

    call them back and make them apply that coupon to this purchase.

  9. #9

    Default Re: Disappointed with Nasomatto

    Quote Originally Posted by heperd View Post
    call them back and make them apply that coupon to this purchase.
    Very smart.

    Why feel the need to make another purchase in order to exercise the discount.

    for swap/sale:





  10. #10

    Default Re: Disappointed with Nasomatto

    But is that burl wood cap not just the most beautiful thing in cube form you've seen.

    for swap/sale:





  11. #11

    Default Re: Disappointed with Nasomatto

    Quote Originally Posted by blackice View Post
    Hi Hednic

    Yeah I already done that, they gave me some discount coupon for my next order. Which I don't blame them for the since they just sell the stuff.

    Just blaming Nasomatto for poor quality bottle they made.

    How much is the discount coupon that they're giving?

  12. #12

    Default Re: Disappointed with Nasomatto

    Quote Originally Posted by moltening View Post
    How much is the discount coupon that they're giving?
    €10 only..

  13. #13

    Default Re: Disappointed with Nasomatto

    Send an email here and tell them your experience:

    nose@nasomatto.com

  14. #14

    Default Re: Disappointed with Nasomatto

    That's not a discount.. that's a slap in the face
    ***For sale:

    Iris Pallida 50ml

    Ungaro I 75ml

    and more!
    - http://www.basenotes.net/threads/301...n-Man-and-more

  15. #15

    Default Re: Disappointed with Nasomatto

    Quote Originally Posted by SculptureOfSoul View Post
    That's not a discount.. that's a slap in the face
    Oops, my mistake. I thought the discount you mentioned was offered by Nasomatto directly and not simply the retailer.
    ***For sale:

    Iris Pallida 50ml

    Ungaro I 75ml

    and more!
    - http://www.basenotes.net/threads/301...n-Man-and-more

  16. #16

    Default Re: Disappointed with Nasomatto

    Quote Originally Posted by Kron View Post
    Send an email here and tell them your experience:

    nose@nasomatto.com
    I did try sending mail to them via that mail, but it return back with (Delivery Failure).

  17. #17

    Default Re: Disappointed with Nasomatto

    HI

    Its seems maybe the correct adress is thenose@nasomatto.com

    http://www.nasomatto.com/

    under the wooden cap there is a screw stopper. for travelling purposes they say. hum. sometimes when I spray with Absinth I find some drops on the bottle and on fingers : indeed bad bottle quality.

    when I have money again I shall go for Ormonde Woman by Ormonde Jayne instead, that's for sure.
    Vivre d’erreurs et de parfums.

    Pour comprendre le bonheur, il faut le voir comme étant une récompense et jamais un but. (Antoine de St Exupéry).

  18. #18

    Default Re: Disappointed with Nasomatto

    Quote Originally Posted by Laureline View Post
    HI

    Its seems maybe the correct adress is thenose@nasomatto.com

    http://www.nasomatto.com/

    under the wooden cap there is a screw stopper. for travelling purposes they say. hum. sometimes when I spray with Absinth I find some drops on the bottle and on fingers : indeed bad bottle quality.

    when I have money again I shall go for Ormonde Woman by Ormonde Jayne instead, that's for sure.
    Thanks for that mail address, it's work perfectly.. Waiting for them to reply (maybe?) LoL..

    Yes they come with extra cap for traveling, which IMO it's looks so hideous and cheap plastic.

    The leak for my Pardon start on neck of the atomizer, when i put my bottle flat sideways i can see the neck getting wet due the leakage.

  19. #19

    Default Re: Disappointed with Nasomatto

    I am sure they will respond. in time.

    the wooden cap goes on top of the plastic one, so when taking the bottle out of the bag you can place it on top right away.
    and to be fair, the scent is a little magic really. to me Absinth seems very organic and containing plenty natural ingredients. it behaves like that also, disappearing, reappearing. sweet, strong, woody, foody, in turn. confusing like a strong drink. lol. I do spray it on scarf to have it stay with me in its nicest aspect. and it's only from very close that one can smell the crazyness it has on skin.

    but it does not quite seem right that for the kind of price the bottle should be defective. and by now they might have looked for another supplier for their containers at Nasomatto.
    Vivre d’erreurs et de parfums.

    Pour comprendre le bonheur, il faut le voir comme étant une récompense et jamais un but. (Antoine de St Exupéry).

  20. #20

    Default Re: Disappointed with Nasomatto

    Disgraceful that this shit happens on such an expensive fragrance.

  21. #21
    Super Member wmim's Avatar
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    Default Re: Disappointed with Nasomatto

    God damnit! This thread just reminded me that I went to the scent bar yesterday to pick up Duro and completely forgot and purchased Black Aoud. Grr!
    -
    Oud 27 makes me sex.

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