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Thread: Fragrancenet

  1. #541
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    Default Re: FragranceNet - Really that bad?

    I placed my order for Imperial Millesime last week and I'm waiting for it to be delivered to me here in the UK. The tracking number they put on the website seems legit, but if I search for it on the RoyalMail website it says "the sender has informed us that the item with reference <number> is due to be posted on 2012-04-06" or something like that. It's now the 11th But I'm hopeful it will arrive soon.

  2. #542

    Default Fragrancenet (dot) com return policy?

    Sigh,

    First off Aventus, wow is really all I can say about it. For a while I have been looking to buy a very nice scent and finally decided to pull the trigger on Aventus. Partly due to these forums and partly due to heading out and getting a sample.

    So, I had a coupon code for fragrancenet(dot)com and my first niche scent was ordered and promptly shipped to me. Only thing is on my first spray, only one spray mind you, It didn't smell anything like what I had tested before. I thought to myself well, maybe I'll need to get used to it. On my second spray the next day, again just one spritz, same thing. No pop as before with the sample I had come across. Obviously this had to do with the difference in the batches, and now I am at a loss.

    I'd like to return this back and wondering if anyone has any experience on returns when dealing with fragrancenet(dot)com? I read that they provide refunds on unused items but 2 spritz I feel shouldn't matter as I am not satisfied with the product.

    Am I screwed and should start thinking ebay or should I not worry?

    Thanks

    First time poster long time reader of forums.
    Also mod if I've posted this in an incorrect location please feel free to move it.

  3. #543
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    Default Re: Fragrancenet (dot) com return policy?

    Welcome. Personally and luckily never had to return anything to them. Don't think they will accept an opened and used return,but you've got nothing to lose by trying. Good luck.

  4. #544
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    Default Re: Fragrancenet (dot) com return policy?

    Welcome to BN.

    No, you're not screwed. Assuming it came in an unwrapped box (as Creeds should), just follow their return policy and you'll get your money back. Chances are nothing will be said and they won't ask you if you sprayed it. But even if they do and you choose to tell them you did spray it, then THAT can be the reason you're returning it (i.e., it does not smell as it should and you believe it is a defective product).

    Infrequently, Fragrancenet and other online fragrance companies will wrap Creeds in cellophane. I have no idea why they do this but it CAN serve as a valid reason for returning the product, IF you wish to do so. Just tell them you opened it to try to determine if it was a genuine Creed, and that even though it appears to be, you've decided that you just don't feel comfortable keeping it, considering how much you paid for it. They will allow you to return it because they know Creeds do not come wrapped in cellophane and they know your suspicions are justified.

  5. #545

    Default Original Santal from Fragrancenet

    Has anyone recently purchased Creed's Original Santal from Fragrancenet recently? If so, what is the batch number? I want to make sure that they are not shipping out 2010's.

  6. #546

    Default Re: Original Santal from Fragrancenet

    I bought one i february and it was a 2010 batch. But there are no issues with either longevity or projection with this batch, at least on me.

  7. #547
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    Default Re: Original Santal from Fragrancenet

    This one seems to have remained pretty consistent over the years from what I can surmise.

  8. #548

    Default Re: Original Santal from Fragrancenet

    Yeah its only the 2010 Tweed and MI you need to avoid, I've got a 2010 OS and its as good as it gets.

  9. #549

    Default Re: Original Santal from Fragrancenet

    Quote Originally Posted by hednic View Post
    This one seems to have remained pretty consistent over the years from what I can surmise.
    I have the 2010 batch and its good. I really havent smelled any variations of this one.

  10. #550
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    Default Re: Original Santal from Fragrancenet

    Anyone done Silver Mountain Water from them lately as well? I have no idea about batch-variations, but I guess I'd prefer an up-to-date version on that if I were to place an order.

    Nice to hear that Original Santal isn't all that different. I really like it. Enough to warrant the price? I'm not sure. At the same time, I seem to be somewhat struck by the collector-gene, already owning eight Creeds and really wanting to get to at least 10. Oh dear :/

  11. #551

    Default Re: Original Santal from Fragrancenet

    Quote Originally Posted by hreple View Post
    Anyone done Silver Mountain Water from them lately as well? I have no idea about batch-variations, but I guess I'd prefer an up-to-date version on that if I were to place an order.

    Nice to hear that Original Santal isn't all that different. I really like it. Enough to warrant the price? I'm not sure. At the same time, I seem to be somewhat struck by the collector-gene, already owning eight Creeds and really wanting to get to at least 10. Oh dear :/
    I've got a 2011 SMW from an online vendor. Smells great. Longevity sucks. 4 hours on a great day.
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  12. #552

    Default Re: Original Santal from Fragrancenet

    The 2.5 oz tester of Original Santal at Fragrancenet is $80 shipped if you use the discount code. That's not very expensive, in my opinion. It's around the same price as some more expensive designers.

  13. #553
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    Default

    Well my MI bottle arrived in perfect condition on the 13th. Got a 2011 batch as well and it smells very fruity. I haven't worn it yet though. Very happy so far.

  14. #554

    Default Re: First transactions with FragranceNet.com

    Thanks for sharing this useful info for us. I didn't have the any idea about this before. It’s really great.

  15. #555

    Default Fragrancenet customer service is wonderful

    I heard so many negative stories about fragrancenet's customer service, that I held off contacting them about my bum bottle of Aventus, but they have been nothing but helpful with me. They offered to take my used bottle back even though I don't have the box and not charge me a restocking fee.

    I would definitely shop with them again after this experience!

  16. #556

    Default Re: Fragrancenet customer service is wonderful

    Their customer service is great.

    I agree that there have been many negative reviews I called 3 times with one of my orders and the customer service was exceptional.

  17. #557

    Default Re: Fragrancenet customer service is wonderful

    Double post.

  18. #558
    hednic's Avatar
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    Default Re: Fragrancenet customer service is wonderful

    That's nice to hear. Personally have never had any problem with them.

  19. #559
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    Default Re: Fragrancenet customer service is wonderful

    Count yourself lucky. I ordered He Wood Silver Windwood and the CS Rep. tried to tell me that the original He Wood was Silver Windwood. I had to direct her to her own website and then she's like...."Oh, well they look the same!!!" Told her to give me a refund and that she needs to brush up on her customer service skills before she gets fired!". 2nd order I had with them they took over 2 weeks to ship and when I called them they told me it was a service issue with Streamlite and they couldn't tell me where my package was and had to refund me. Always pay with PayPal when ordering from them because chances are your going to need it.
    Currently wearing: Aventus by Creed

  20. #560
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    Default Re: Fragrancenet customer service is wonderful

    I've ordered from them several times and have never had a problem.

  21. #561
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    Default Re: Fragrancenet customer service is wonderful

    Ordered from them and got a wrong item, it was slightly annoying getting a refund.

  22. #562
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    Default Re: Fragrancenet customer service is wonderful

    FRAGRANCENET ROCKs! If they see you purchasing a good number of items within a short time span they send you FREE SHIPPING-no min. purchase coupons!!!!

    while DEEP DISCOUNT.com sucks like a Mutha!

    scented monkey kinda jerks you around

  23. #563
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    Default Re: FragranceNet - Really that bad?

    mine arrived on this Monday, 10 working days, not bad!

  24. #564

    Default Re: Fragrancenet customer service is wonderful

    I've only had good experiences with them. Their shipping is a bit slow though, and one order's box was completely demolished, but aside from that. I've never really had the need to test their customer service though, luckily.
    Wild at Heart and Weird on Top

  25. #565
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    Default Re: Fragrancenet customer service is wonderful

    What I don't like is this new thing where they use a shipping service that partners with the USPS which delays package delivery even more rather than straight USPS or UPS.

  26. #566
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    Default Re: Fragrancenet customer service is wonderful

    I've ordered from them a few times, a couple via Amazon. Never had a problem except for one time where I felt I was given an old bottle. That said, I will continue to use them, but only when necessary.
    Currently wearing: Bergamote 22 by Le Labo

  27. #567

    Default Re: Fragrancenet customer service is wonderful

    Quote Originally Posted by del View Post
    I've ordered from them a few times, a couple via Amazon. Never had a problem except for one time where I felt I was given an old bottle. That said, I will continue to use them, but only when necessary.
    Ditto. I've noticed this also, especially with a couple of bottles of Obsession I ordered for my grandfather. I know that fragrance has been around for over 20 years, but c'mon. I think they just keep the bottles 'til they sell - no matter how old?

  28. #568

    Default L'artisan great deal at Fragrancenet

    http://www.fragrancenet.com/f/net/se..._type=designer

    With a 20% discount code TP52C its an amazing price.
    I bought 6:

    L'Artisan Parfumeur L'Eau Du Navigateur

    L'Artisan Parfumeur Dzongkha

    L'ARTISAN PARFUMEUR TIMBUKTU

    L'Artisan Parfumeur Passage D'Enfer

    L'Artisan Parfumeur Mechant Loup

    L'Artisan Parfumeur Mure Et Musc Extreme

    All of them blind. Are they good and they last long?
    What more should i get?

  29. #569
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    Default Re: L'artisan great deal at Fragrancenet

    Have 50 L'Artisan bottles in my collection including the ones in your list. All very nice IMO. Congrats, you're in for a treat! Others will give you better insight as to what others you could add. My last acquisitions to my collection were the entire Mon Numero line and Batucada.

  30. #570

    Default Re: L'artisan great deal at Fragrancenet

    I've read about issues with longevity with some L'Artisans. I've got Mechant Loup and don't have any issues with it. It's good at the price you paid but I wouldn't go much higher, in terms of what I personally think it's worth, but I tend to be less willing to spend a lot relative to other BNers.

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