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Thread: Fragrancenet

  1. #961

    Default Re: Fragrancenet? Other?

    Thanks for the replies about posting. I'll definitely buy from them if the 'Worldwide VAT/TAX-free' thing work.

    How do they exactly make it VAT and TAX free? The local post will sure see that the package is over 12$, and from the U.S.

  2. #962
    Dependent L'Homme Blanc Individuel's Avatar
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    Default Re: Fragrancenet (dot) com return policy?

    A new Creed comes in an unwrapped box? That's good to know! I found this thread while doing a search because my Aventus arrived today from fragrancenet and I was wondering why the box was unwrapped. Oh. My. God. This. Smells. Fantastic.

  3. #963

    Default Re: Is FragranceNet Legit?

    Agree with the above posts. My purchases seem completely legit so far.

    From my understanding, however, if you are ordering from the US or Canada - then you will rarely have problems with their shipping, so all should be fine. You can also call them and, from what I heard, they are usually ok on the phone.

    Their shipping to other countries, however, can be very slow at times - some people had to wait many, many weeks. Additionally, if you cannot call but, rather, have to use email to communicate with them - well, then you may have some problems... me, as well as a friend of mine, have only ever received automated email responses which had nothing to do with the actual enquiries... that was quite frustrating, to say the least. I heard that the same happens with FragranceX. Just something to be aware of.

    Of course, you may have no issues at all and won't need to contact them anyway.

    BTW - I read on some forums that basenotes' users get an additional fragrancenet discount with a code provided by basenotes - does this still exist and, if so, how do you get that code?

  4. #964

    Default Is fragrancenet.com a reputable place to purchase fragrances?

    Fragrancenet.com has $20.00 off on Serges Luthens which they have already discounted by 20 dollars....that is a great deal.....but.....are they reputable?

  5. #965
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    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    Yes they are reputable.

  6. #966
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    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    Quote Originally Posted by hednic View Post
    Yes they are reputable.
    This ^ ^ ^ ^
    Currently wearing: Terre d'Hermès by Hermès

  7. #967
    Basenotes Junkie Mrnybluesman's Avatar
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    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    I asked the same question a couple of weeks as I have never purchased from them. 20% off coupon made the price of what I wanted very attractive. The transaction was flawless, fast shipping, the cologne was perfect.

  8. #968
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    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    From an European perspective: They are reliable. They used to have free shipping even to overseas, but items took months to arrive. Now you always pay, reasonably, for worldwide shipping and get your orders pretty quickly.

  9. #969

    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    Yes, they are. Now if only they would post another 20% off coupon...

  10. #970
    Super Member mt219's Avatar
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    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    all i hear are good things about fragrancenet

  11. #971
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    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    Never had a problem with them

  12. #972

    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    Quote Originally Posted by furrypine View Post
    From an European perspective: They are reliable. They used to have free shipping even to overseas, but items took months to arrive. Now you always pay, reasonably, for worldwide shipping and get your orders pretty quickly.
    I have had an opposite experience. They state that items ordered for the UK will be dispatched from their UK warehouse and charge almost £12.00 for the privilege. Both times I have ordered from them (spending £600 this time, closer to £800 last time) the orders have taken over two weeks to get to me. They really should do free express shipping when you spend over a certain amount, and certainly charging so much for shipping should guarantee it with three working days.
    Visit my Wordwide Swap Thread here for niche and designer full bottle trades: http://www.basenotes.net/threads/305...tles-(UK-only)

    And my Worldwide full bottle sale thread: http://www.basenotes.net/threads/306...S-(UK-EU-only)

  13. #973

    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    Their customer service is HORRIBLE! Their call wait times*are ridiculous and I've been hung up on. I emailed a customer service supervisor about my experience and they never responded after 2 emails. They will never be getting my business.

  14. #974

    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    Quote Originally Posted by Fraghead View Post
    I have had an opposite experience. They state that items ordered for the UK will be dispatched from their UK warehouse and charge almost £12.00 for the privilege. Both times I have ordered from them (spending £600 this time, closer to £800 last time) the orders have taken over two weeks to get to me. They really should do free express shipping when you spend over a certain amount, and certainly charging so much for shipping should guarantee it with three working days.
    2 Weeks is not all that bad, considering it takes roughly 10 days for me to receive my items. I live in the states.
    Although, I'm not certain if you are paying for a priority shipping or not.

  15. #975

    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    Quote Originally Posted by MikeJ View Post
    2 Weeks is not all that bad, considering it takes roughly 10 days for me to receive my items. I live in the states.
    Although, I'm not certain if you are paying for a priority shipping or not.
    With respect, I think it is bad. When I order from Germany, my fragrances are with me in three days at the most and that is free shipping. Same with Les Senteurs, Harrods, Selfridges and Liberty. It just seems ridiculous to charge £12.00 for shipping and then take so long to send out the items if they are indeed been shipped from a 'UK warehouse'. Certainly when I am spending hundreds of pounds in one go, I expect much better customer service and, at the very least, a courtesy email to update me on the status of the order. I won't be using them again unless I have to.
    Visit my Wordwide Swap Thread here for niche and designer full bottle trades: http://www.basenotes.net/threads/305...tles-(UK-only)

    And my Worldwide full bottle sale thread: http://www.basenotes.net/threads/306...S-(UK-EU-only)

  16. #976

    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    I see where you are coming from. I was not aware they shipped from a warehouse in the UK. I received mine from the warehouse in NJ. That does sound strange. Had it been shipped from the states, I would have to stay true to my first comment. But, since they are shipping from the UK, that is rather odd.

  17. #977

    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    Quote Originally Posted by MikeJ View Post
    I see where you are coming from. I was not aware they shipped from a warehouse in the UK. I received mine from the warehouse in NJ. That does sound strange. Had it been shipped from the states, I would have to stay true to my first comment. But, since they are shipping from the UK, that is rather odd.
    I'm not convinced that they do ship from the UK to be honest; as you say, this would be the length of time you would wait if you were expecting something from the states. I feel the UK warehouse may be a marketing ploy. Regardless, when I'm spending more in one order than a lot of people in this country earn in a month, I do expect better communication and faster delivery times.
    Visit my Wordwide Swap Thread here for niche and designer full bottle trades: http://www.basenotes.net/threads/305...tles-(UK-only)

    And my Worldwide full bottle sale thread: http://www.basenotes.net/threads/306...S-(UK-EU-only)

  18. #978
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    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    Yes.

  19. #979

    Default Fragrancenet bottle number mismatch?

    Has anyone else had this issue with Fragrancenet?
    I ordered the A*Men gift set (3.4 oz edt, deo stick, and shower gel + bag). Everything came wrapped in black paper, in a TM box.
    The numbers on the box do not match the ones on the flask or shower gel. I heard Fragrancenet tends to repack fragrances. Is that probably what happened?
    It smells like A*Men but a tad harsher/doesn't last as long.
    However, I think I am just being paranoid (fragrances don't last on my skin anyways).

  20. #980
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    Default Re: Fragrancenet bottle number mismatch?

    Have never had an issue like that before, but don't think you have anything at all to worry about.

  21. #981
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    Default Re: Fragrancenet bottle number mismatch?

    Fragrancenet seems to be pretty reputable. It's probably okay. Also, I don't think that A*Men is being faked, since those rubber bottles are hard to replicate.
    Last edited by 2ndBakeryAttack; 11th August 2012 at 05:53 AM.

  22. #982
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    Default Re: Fragrancenet bottle number mismatch?

    On box sets batch numbers generally don't match.

  23. #983

    Default Re: Fragrancenet bottle number mismatch?

    Thanks everyone, I had a feeling I was fine.
    Alvus, thank you, I was not aware of this.

  24. #984

    Default Re: Is fragrancenet.com a reputable place to purchase fragrances?

    Hello

    I made my first purchase from FragranceNet last night for 4oz Aventus. I checked the status this morning only to find it is on hold. Long story short I have read a lot of stuff about them asking for credit card details? I live in Australia so calling them is not exactly practical however I am going to call them at about midnight tonight. I paid via PayPal so I can always dispute it. Is it true they just cancel expensive orders made through PayPal because of the fee they incur?

    Being 20 I cant exactly pay again for the Aventus via direct debit then wait for them to reverse the PayPal transaction. And honestly it goes against every instinct I have. Just seems so shady yet there seems to be so much praise for them online particularly on this forum.

    Any suggestions?

  25. #985

    Default Re: L'artisan great deal at Fragrancenet

    Finally yesterday (after more than 2 months) i received my last package (had to pay some tax).

    Timbuktu (which im wearing today). What a dry spicy fragrance, almost sandy! Approved.

    Voleur de Roses. Quick spray yesterday. Patchouli Bomb. Remember me Angel Men, could be called A* Men Pure Patchouli. Very dry too.

    Patchouli Patch. I could not smell nothing yesterday as Voleur de Roses was the only thing that i was able to smell at my arm. Will test it soon.

  26. #986
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    Default Fragrancenet Censorship?

    I've viewed dozens of fragrances on that website. I've NEVER seen a negative review. 90% of the reviews are 5-star, the other 10% are 4-star. The WORST review I've seen on that site was a 4 star review, which trumpeted the fragrance with praise with a short comment about longevity problems.

    Are the webmasters not approving the negative reviews on there?

  27. #987
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    Default Re: Fragrancenet Censorship?

    Quote Originally Posted by noirdrakkar View Post
    I've viewed dozens of fragrances on that website. I've NEVER seen a negative review. 90% of the reviews are 5-star, the other 10% are 4-star. The WORST review I've seen on that site was a 4 star review, which trumpeted the fragrance with praise with a short comment about longevity problems.

    Are the webmasters not approving the negative reviews on there?
    Probably. It's interesting. I've never left a review there, but I can see that they would drop the negative ones. And you're right - I've never seen a bad one.

    It would be interesting to see if you could get a "constructive criticism" review on there. E.g., tell people "Only one spray! It's powerful stuff!" or something like that. They *might* let something like that show up.

    They're in business to sell fragrance. Everything they do is designed to push people over the edge when they're waffling on a buy. Good reviews do that. Bad reviews don't. This is why Basenotes and websites like it are so valuable.
    * * * *

  28. #988
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    Default Re: Fragrancenet Censorship?

    Yeah, the definitely handpick the reviews. Even the most popular fragrances have only like 10-15 reviews. And those reviews are all:

    "My husband loves this stuff. He's been wearing it for 6 years. And every time I smell it, it makes me go crazy."

  29. #989
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    Default Re: Fragrancenet Censorship?

    I wouldn't be surprised if these reviews were cooked. If you look at the reviews for GIT, there's one that states 'I used to work for Carey Grant and he definitely did wear this!'. A lot of them I simply just can't believe, so they are either asking people to write reviews and censoring, as you say, or they're writing them themselves.

    To give them some credit though, they really do need a reviews section. They are at unfair disadvantage here when compared to other red-brick (high street) stores: it's not like you can walk in and smell their fragrances. But I agree, 'cooking' reviews and just allowing what is otherwise blatant lies to be put in the reviews is just simply not on!
    Currently wearing: Aventus by Creed

  30. #990
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    Default Re: Fragrancenet Censorship?

    My guess is they are very selective in which reviews they approve to be displayed.

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