Code of Conduct
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  1. #1
    shamu1's Avatar
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    Default Any experience buying from CAMDEN-GREY ESSENTIAL OILS?

    Have any of you bought EOs from Camden-Grey? I'm asking because I was considering buying some oils from them, until I read their FAQ section.

    Have any of you read this? This company seems to have this, "You don't like it? Oh well, tough shit!" attitude that I find borderline insulting. Here's the link:

    http://www.camdengrey.com/faq/

    You all know the saying in retail business: "The customer is always right". These people seem to have the attitude, "The seller is always right. Customers are a pain in the ass."

    Are they as callous as their responses to FAQs make them seem? I don't want to place an order and then get screwed.
    Check out my blog Pour Monsieur, a no-nonsense guide to men's fragrances:
    http://pourmonsieurblog.blogspot.com/

    Any fragrance that should not be worn in public, should be worn in public.

  2. #2
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    Chris Bartlett's Avatar
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    Default Re: Any experience buying from CAMDEN-GREY ESSENTIAL OILS?

    I lost the will to live less than half way through the FAQ - Iíve never ordered from these people and Iím not likely to based on reading that guff. Even the most arrogant European suppliers are not usually that bad!
    Chris Bartlett
    Perfumes from the edge . . .

    www.perfumedesigner.co.uk
    Twitter: @PellWallPerfume

    If you are looking for a perfumery consultation Iím happy to quote: if you want free advice, thatís what these forums are for
    You can also join my blog if you wish to ask questions of me.

  3. #3
    shamu1's Avatar
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    Default Re: Any experience buying from CAMDEN-GREY ESSENTIAL OILS?

    I'm glad you feel the same way. So it's not just me being overly sensitive!

    I read that and feel like I'm being yelled at and scolded.
    Check out my blog Pour Monsieur, a no-nonsense guide to men's fragrances:
    http://pourmonsieurblog.blogspot.com/

    Any fragrance that should not be worn in public, should be worn in public.

  4. #4
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    Chris Bartlett's Avatar
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    Default Re: Any experience buying from CAMDEN-GREY ESSENTIAL OILS?

    Quote Originally Posted by shamu1 View Post
    I'm glad you feel the same way. So it's not just me being overly sensitive!

    I read that and feel like I'm being yelled at and scolded.
    Perhaps all their customers are submissive masochists, who enjoy that sort of thing?
    Chris Bartlett
    Perfumes from the edge . . .

    www.perfumedesigner.co.uk
    Twitter: @PellWallPerfume

    If you are looking for a perfumery consultation Iím happy to quote: if you want free advice, thatís what these forums are for
    You can also join my blog if you wish to ask questions of me.

  5. #5
    orangeblossomspecial's Avatar
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    Default Re: Any experience buying from CAMDEN-GREY ESSENTIAL OILS?

    I remember reading that several years ago and feeling the same way. Have never ordered from them. They must have had some really bad experiences to write something like that, and maybe they don't realize how off-putting it is.

  6. #6
    JDBIII's Avatar
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    Default Re: Any experience buying from CAMDEN-GREY ESSENTIAL OILS?

    I have ordered from CG and have never had a problem. On occasion, they have had some excellent sales, and, in my opinion, their EOs are good quality.

  7. #7

    Default Re: Any experience buying from CAMDEN-GREY ESSENTIAL OILS?

    I also have never had a problem with the company, although I've only ordered once or twice from it over several years. I never red the FAQs.

  8. #8

    Default Re: Any experience buying from CAMDEN-GREY ESSENTIAL OILS?

    I also have never had a problem with the company, although I've only ordered once or twice from it over several years. I never read the FAQs.

  9. #9

    Default Re: Any experience buying from CAMDEN-GREY ESSENTIAL OILS?

    I`ve never had problems with them.As a matter of fact they have been more than helpful on more than one occasion.

    "A man severe he was, and stern to view"

    Philip

  10. #10
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    Chris Bartlett's Avatar
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    Default Re: Any experience buying from CAMDEN-GREY ESSENTIAL OILS?

    Quote Originally Posted by Bogey View Post
    "A man severe he was, and stern to view"
    Aha, another unexpected Basenotes delight: this line is from a much longer poem called The Deserted Village, but this particular section concerns the Schoolmaster:

    The Village Schoolmaster

    Beside yon straggling fence that skirts the way
    With blossom'd furze unprofitably gay,
    There, in his mansion, skill'd to rule,
    The village master taught his little school;
    A man severe he was, and stern to view,
    I knew him well, and every truant knew;
    Well had the boding tremblers learn'd to trace
    The days disasters in his morning face;
    Full well they laugh'd with counterfeited glee,
    At all his jokes, for many a joke had he:
    Full well the busy whisper, circling round,
    Convey'd the dismal tidings when he frown'd:
    Yet he was kind; or if severe in aught,
    The love he bore to learning was in fault.
    The village all declar'd how much he knew;
    'Twas certain he could write, and cipher too:
    Lands he could measure, terms and tides presage,
    And e'en the story ran that he could gauge.
    In arguing too, the person own'd his skill,
    For e'en though vanquish'd he could argue still;
    While words of learned length and thund'ring sound
    Amazed the gazing rustics rang'd around;
    And still they gaz'd and still the wonder grew,
    That one small head could carry all he knew.
    But past is all his fame. The very spot
    Where many a time he triumph'd is forgot.

    -- Oliver Goldsmith

    It makes rather an affectionate portrait of a stern and difficult man and is the perfect riposte to those of us who thought the aggressive nature of the FAQ in this case were an indication of poor or uncaring service.

    Nicely done!
    Chris Bartlett
    Perfumes from the edge . . .

    www.perfumedesigner.co.uk
    Twitter: @PellWallPerfume

    If you are looking for a perfumery consultation Iím happy to quote: if you want free advice, thatís what these forums are for
    You can also join my blog if you wish to ask questions of me.

  11. #11
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    Default Re: Any experience buying from CAMDEN-GREY ESSENTIAL OILS?

    Chris,
    I am sure that we all in this forum are waiting for you..always!!!!! Thank you!!!!

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