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Thread: Recent downtime

  1. #1

    Default Recent downtime

    Hello

    On Tuesday Basenotes was hacked and was put in a position which left the site and its users vulnerable. The hack wasn't targeted just at Basenotes, it was one which targeted a security hole in vBulletin which is the software we use to run the site.

    Shortly afterwards, vBulletin issued an security update, which we have spent the last few days applying. As the forum grows bigger, doing a simple thing like updating the software which runs it, seems to always take more time and come with unexpected "joys".

    All things should be up and running now, but please email us or post to this thread if there are any issues.

    On a related note, we are now working with a company who will be looking after the technical side of things for us, with a completely rebuilt site. This should help ensure these things are less common in the future as they have a whole team to deal with these issues that crop up, rather than just me staying up til 3am for a few nights!

    It won't be for a few months until they have the site ready, but will of course keep you informed nearer the time.

    Thanks for your patience.
    Currently wearing: Gardénia by Chanel

  2. #2

    Default Re: Recent downtime

    Also, we are currently rebuilding the Search Indices which may take some time. While this is happening I've had to turn of the bulletin search, so some features may not currently function as normal.

    thanks
    Currently wearing: Gardénia by Chanel

  3. #3

    Default Re: Recent downtime

    Thanks for all your hard work in getting BN up-and-running again, Grant.
    Get some sleep and enjoy your time in Italy!

  4. #4
    Basenotes Plus
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    Default Re: Recent downtime

    Many thanks for all your hard work and dedication, Grant - it is very much appreciated.

  5. #5
    IngaMi's Avatar
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    Default Re: Recent downtime

    Thank you Grant - can't imagine what a pain in the *** this was for you. Yes, get some sleep!

  6. #6

    Default Re: Recent downtime

    I have a question; were any account passwords or other information (ie. location, birthday, or email addresses, etc.) compromised?

  7. #7

    Default Re: Recent downtime

    Thanks for all the hard work! It feels great to be back. Have a great time in Italy (looks like you will postpone the sleep matter until later )!

  8. #8

    Default Re: Recent downtime

    great to have the site back up and running grant, brilliant effort on your part, hopefully milan will more than make up for it (and have a couple of shots of grappa and black sambuca on me!). i'm sure it's been very annoying (to say the least) and stressful but i guess it's part of a necessary process.

  9. #9

    Default Re: Recent downtime

    I missed us! I know this has grown into a huge baby that needs much pampering. Glad you called in a tech-nanny. Weird metaphors. Sorry. I am writing and brain-challenged.

  10. #10

    Default Re: Recent downtime

    Nice to be back and see familiar faces (if you know what I mean)! Thanks Grant - much appreciated. Enjoy Italy!

  11. #11
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    Default Re: Recent downtime

    Really appreciate the work involved getting this back online. Thanks!

  12. #12
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    Default Re: Recent downtime

    Your effort is much appreciated.
    Five that I am enjoying right now

    1) Sel de Vetiver by The Different Company
    2) Spiritueuse Double Vanille by Guerlain
    3) Bois des Iles by Chanel
    4) Devin by Aramis
    5) Coromandel by Chanel

  13. #13
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    Default Re: Recent downtime

    Thanks for all your work on this, Grant!



  14. #14
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    Default Re: Recent downtime

    Thanks for all your hard work

  15. #15
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    Default Re: Recent downtime

    Quote Originally Posted by surge View Post
    I have a question; were any account passwords or other information (ie. location, birthday, or email addresses, etc.) compromised?
    Many thanks Grant for getting this working again. I would also like to know the answer to Surge's question (above). Thanks!
    Currently wearing: Island Kiss by Escada

  16. #16
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    Default Re: Recent downtime

    Many thanks for this hard work.

  17. #17
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    Default Re: Recent downtime

    Many thanks , Grant - I appreciate it must have been really hard and tiring what with the travel etc and dealing with this.

    I have also been pretty concerned about our security and privacy re. real names, email addresses, date of birth ( identity theft issues ) and passwords .
    http://www.basenotes.net/threads/370...o-Profumo-Onda
    For sale. Carnal Flower and Vero Profumo Onda.

  18. #18

    Default Re: Recent downtime

    I wondered what was going on on Tuesday night. I kept getting 'Malware' warnings when trying to access the site on Tuesday. Good job I didn't ignore Microsoft Security Essentials!

    Good to see things back up and running now.

  19. #19

    Default Re: Recent downtime

    Thanks Grant. Your hard work is much appreciated, as well as the open communication.

  20. #20

    Default Re: Recent downtime

    Quote Originally Posted by Mimi Gardenia View Post
    Many thanks , Grant - I appreciate it must have been really hard and tiring what with the travel etc and dealing with this.

    I have also been pretty concerned about our security and privacy re. real names, email addresses, date of birth ( identity theft issues ) and passwords .
    No data was accessed from Basenotes itself, as far as it is possible to ascertain. The hack injected the template code with some code to display an iFrame. An iFrame is something that allows you to display another website in a 'window' on a website.

    As people were getting Malware warnings, there is certainly the possibility that the code was designed to download something to users computers. More information about iFrame malware is here

    As always it is always wise to make sure virus checkers on your computers are up to date. I'm currently looking into the situation further to see If I can work out the nature of what the code was attempting to do. I will of course keep you updated.

    Shortly after the attack happened, vBulletin who make the software Basenotes runs on issued a security patch, which we have installed.
    Currently wearing: Gardénia by Chanel

  21. #21

    Default Re: Recent downtime

    Thanks Grant.
    for swap/sale:



  22. #22

    Default Re: Recent downtime

    Many thanks Grant.

  23. #23

    Default Re: Recent downtime

    Grand appreciations Grant; keep up the good work!

  24. #24

    Default Re: Recent downtime

    Thank Grant and Co. you for taking care of the site and our info! I really appreciate it.

  25. #25
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    Default Re: Recent downtime

    Thank you so much! I can't wait to see the new site unveiled. This website has been such a valuable tool for me.

  26. #26

    Default Re: Recent downtime

    Thanks for the explanation Grant -- very glad no personal data was accessed;
    I noticed a flagged item in MS forefront endpoint protection log, from 2/27/2012.
    (Exploit:Java/CVE-2012-0507.D) -- I'm assuming this is where it came from (basenotes), however I am not certain.
    Thanks once again for getting the site back up! I was having withdrawals ^_^
    Last edited by surge; 29th March 2012 at 05:32 PM.

  27. #27
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    Default Re: Recent downtime

    Thanks so much as always Grant, your hard work is really appreciated, especially as you've been away from home during all this! Great to be back everybody, I've missed you all!
    Last edited by teardrop; 29th March 2012 at 05:11 PM. Reason: typo
    "What is this secret connection between the soul, and sea, clouds and perfumes? The soul itself appears to be sea, cloud and perfume..." - from Zorba the Greek by Nikos Kazantzakis.
    Currently wearing: Alien by Thierry Mugler

  28. #28
    Super Member Mr G's Avatar
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    Default Re: Recent downtime

    Thanks Grant and co.

  29. #29
    Dependent del's Avatar
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    Default Re: Recent downtime

    Many thanks, Grant and all the staff!
    Currently wearing: Terre d'Hermès by Hermès

  30. #30
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    Default Re: Recent downtime

    Grant, you are one special guy !!!! Thanks for having this site. Your vision and diligence are unparalleled, and much appreciated.

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