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  1. #1

    Default Orders from Lutens website query

    Is it usual to get an email after placing an order from Serge Lutens website to get an email asking if you made the order?

  2. #2
    hednic's Avatar
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    Default Re: Orders from Lutens website query

    I personally have never had that happen before.

  3. #3

    Default Re: Orders from Lutens website query

    Sounds odd. Maybe best to call them and find out what's going on.

  4. #4

    Default Re: Orders from Lutens website query

    Not in my experience.

  5. #5

    Default Re: Orders from Lutens website query

    Not my experience either. I get an email confirming the order details and then another email when shipped (sometimes the shipping email comes first).

  6. #6

    Default Re: Orders from Lutens website query

    No. Might have been something weird with your credit card. Hopefully, they were just making sure it was you, which is good. I would certainly call and find out.

  7. #7

    Default Re: Orders from Lutens website query

    All sorted. Was cos it was a large order from a 1st time buyer placed over a BH weekend.

    No problems with payment. More worried it was a fraudulent order. Getting the book too apparently

  8. #8
    Basenotes Institution
    Mimi Gardenia's Avatar
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    Default

    That's good news ! Congratulations Alityke .
    http://www.basenotes.net/threads/370...o-Profumo-Onda
    For sale. Carnal Flower and Vero Profumo Onda.

  9. #9

    Default Re: Orders from Lutens website query

    Quote Originally Posted by Alityke View Post
    All sorted. Was cos it was a large order from a 1st time buyer placed over a BH weekend.

    No problems with payment. More worried it was a fraudulent order. Getting the book too apparently
    Great news! Glad you checked it out.

    I get calls when I place orders outside my country. It's just a security check.
    "No sweet perfume ever tortured me more than this." Desert Rose by Sting and Cheb Mami, Album 1999.

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