I have purchased from FragranceNet 3-4 times. Service wasn't that great for me; no email confirmation that my order was processed or received (like those automatic ones that pop up after you buy something online), and it took at least 7 business days before my purchases shipped. One time I wanted to cancel my order about 4-5 hours after I placed it, and I emailed them saying I wanted to cancel. They replied 5 days later, telling me the order was already processed and shipped, but I had no email confirmation to back up their claim. All the fragrances I purchased were fine though. I think with my latest purchase (which was back in June), I did receive an email confirmation of my purchase, but it took 2 weeks until I received them. I did a swap with someone from the same state that one of their warehouses is located, and I received my package from her within 3 days.
Anyway, I apologize for the rant. All in all, you get what you pay for. I think the customer service sucks, but the prices are reasonable and the items are genuine. I have heard some people get testers or unsealed boxes even though that wasn't advertised on some of the descriptions.