Code of Conduct
Page 2 of 4 FirstFirst 1 2 3 4 LastLast
Results 31 to 60 of 94
  1. #31
    Basenotes Plus

    Join Date
    Jul 2013
    Location
    Portland, Oregon
    Posts
    768

    Default Re: Proxisante is going to get some interesting things

    Congrats! I'm glad more good materials are making their way into perfumers hands; I admit that I'm jealous but nonetheless I'm glad and happy for you guys. We have some good naturals in the US but compared to some of the stuff I see on sites abroad and posts by people on this board, I think the comparison is pretty pale. We have a LOT of suppliers but not all of them know what they are doing and the quality isn't always there, not to mention the fact that the selection is... very mediocre. Out of the big 3-4 suppliers White Lotus DOES get some interesting specialties in occasionally but they seem to be the only ones who get much that is out of the ordinary aside from a thing here or there at other places. PA does have a great selection but I've already found myself bored with their selections, they don't seem to get new materials very often.
    Justin E. Beasley

  2. #32

    Default Re: Proxisante is going to get some interesting things

    Adam - even without vat, is still costs much less to order from the US. This has been bothering me
    for some time - just because it doesn't really make sense. One should be able to get across Europe
    in trains, and then shipping from Greece could be very cheap. Plain weird.
    I would be really happy to order from you, as you're the only site who offers both chems and interesting
    naturals. I already use your site pretty often for reference, and also coz I REALLY like the pictures

  3. #33
    Basenotes Plus

    Join Date
    Feb 2010
    Posts
    13,380

    Default Re: Proxisante is going to get some interesting things

    Adam - as I was unable to find the thread in that part of the Huddler archive which is on site, it would probably be best for you or Chris to contact Grant about re-instating it.
    We can't access all areas!

    Nizan - shipping within EEC is not too awful, but to/from outside it is a bit mad these days.
    Anyone would think that they were trying to discourage trade!

    As Adam says - there's no shortage of great run-of-the-mill stuff available in Europe & anything increasing the selection available to small purchasers is great for all concerned.

  4. #34

    Smile Re: Proxisante is going to get some interesting things

    JEBeasley Im curious, what would have to happen for you to lean towards buying more from Europe than those in the USA what is it at present that stops you doing this. Intrigued to understand what processes you go through when making your decisions. Also can I ask who are the other big USA suppliers in your opinion.

    Nizan- Cheers man that means a lot. Lets do this a different way with you in charge of making this decision for all those outside of Europe what does the minimum order value need to fall down to in order for you to be happy? If I put it back to 100 could that work for you. Any other concerns, gripes feel free to share.

    lpp I know Chris is really busy right now but as I dont know Grant from Adam I will make Chris aware today of this and ask if he can mention this to Grant.

    Also I read Bshells comments on the sticky thread. Whilst I think a lot is hard to implement for the re-seller it raises some excellent questions and makes me wonder if the supplier sticky thread could be improved going beyond a link based on approval from a few people here in the year 1999. I was thinking about a BaseNotes league table and the table is updated weekly The idea is to raise standards/competition amongst suppliers resulting in end users getting a better deal. A whole host of areas of performance could be rated by those here to define the suppliers overall weekly rating - suppliers could even promote the thread. The idea is basic yes but it could be really developed by those here and if done properly in so much that one or two people dont get all the power like the NPG as an example then I think it would be nothing but a good thing.

  5. #35
    Basenotes Plus

    Join Date
    Feb 2010
    Posts
    13,380

    Default Re: Proxisante is going to get some interesting things

    Interesting ideas, thanks, Adam, although I'm not sure whether members here do sufficient purchasing between them to implement or even need a league table!

    My intention is to update the stickies & the suppliers' one was very outdated indeed and probably of little help to many as it stood, which is why I have started adding some info. - more links are welcome, particularly for equipment/bottle suppliers which is an area that many members seem to query.
    A London bottle supplier was mentioned but the website doesn't appear to exist so it has not been included.

    It would probably be a good idea for you guys to put your heads together & for Chris to then discuss with Grant after the holidays!
    Last edited by lpp; 19th December 2013 at 09:13 PM.

  6. #36

    Default Re: Proxisante is going to get some interesting things

    Adam - usually my happiness depends on more immediate things I've
    sent you an email detailing my recent buying patterns. Hope you find it
    helpful.

  7. #37
    Basenotes Plus

    Join Date
    Jul 2013
    Location
    Portland, Oregon
    Posts
    768

    Default Re: Proxisante is going to get some interesting things

    Quote Originally Posted by HermitageOils View Post
    JEBeasley – I’m curious, what would have to happen for you to lean towards buying more from Europe than those in the USA – what is it at present that stops you doing this. Intrigued to understand what processes you go through when making your decisions. Also can I ask who are the other big USA suppliers in your opinion.
    Adam, the biggest hurdle for me is cost (exchange rate + shipping), it triples in most cases and since I'd mostly be buying exotic materials from across the pond the additional cost is quite substantial. When I consider the additional cost it makes more sense to me to limit my palette to as many local materials as I can find and make myself because I really can't justify the cost differential.

    The only suppliers I buy naturals from are White Lotus, Eden Botanicals, Liberty Naturals, & sometimes Camden Gray. For aroma chems I go to Perfumers Apprentice, Creating Perfume & Good Scents. I have also purchased naturals from Scents of earth and Mountain Rose amongst a variety of other places here and there.

    I'm on the west coast USA so any west coast based business I buy from here, which is most of who I buy from, is going to ship it to me substantially cheaper and faster than buying from over seas.
    Justin E. Beasley

  8. #38
    Basenotes Plus

    Join Date
    Feb 2010
    Posts
    13,380

    Default Re: Proxisante is going to get some interesting things

    Plus you presumably have taxes to pay at your end?
    I'd love to buy some of the Steele stuff occasionally, but the whole shipping/importing thing is such a hassle these days.

  9. #39
    Basenotes Plus

    Join Date
    Jul 2013
    Location
    Portland, Oregon
    Posts
    768

    Default Re: Proxisante is going to get some interesting things

    Quote Originally Posted by lpp View Post
    Plus you presumably have taxes to pay at your end?
    I'd love to buy some of the Steele stuff occasionally, but the whole shipping/importing thing is such a hassle these days.
    Well, Oregon doesn't have a retail sales tax but I'm sure there are duties added to anything shipped from over seas. A few years ago I purchased a boutique tube guitar amplifier from Italy. Two weeks later the switching pedal had a defect and broke, I had to send it back to Italy to have it fixed under warranty. The cost of shipping it back to Italy was a little more than the cost of having someone locally repair that foot switch but I shipped it anyway to have it done by the factory (Brunetti). So, you see, shipping is phenomenally expensive and cost prohibitive in most cases and this is the primary reason I don't order anything from over seas. If the shipping cost was the same as any US shipment I would probably buy a few things throughout the year, like maybe to the tune of a couple/few hundred $USD but that would most likely be it unless I have to buy bulk for something I needed to mass produce. Down the road that might change but for now that's my story and I'm sticking to it!
    Justin E. Beasley

  10. #40

    Smile Re: Proxisante is going to get some interesting things

    Nizan, Gecko, JEBeasly Cheers for the input and this thread.

    Nizan - Right or wrong I dont class Bristol Botanicals as competition, so don't monitor them. My arch rival for Europe right now is German founded.

    However this company Gecko mentions has me really concerned, I have to acknowledge I could have a real rival breathing down my neck in 2014 so I am going to do a few things now as a result of seeing this thread I hope this Phillipe chap would see this as a compliment - he has got me all scared - and should he counter my moves I will be ready and we could get a nice bit of healthy competition underway.

    First of all the rtet materials I will order everyone of them tomorrow that Proxisante carries, next I will offer all in a larger variety of sizes notably smaller size options and I will offer all at lower prices after all these are really one and the same regardless of who you buy from in this instance only difference is maybe the batch but either way the materials will be consistent. Next I will buy more of these materials than Proxisante offers. So to sum up I will offer more in smaller sizes at cheaper prices and I will carry a wider offering. I will be interested to see if Phillipe counters this. Just to crank up the pressure and raise my own game I will get another 30 organics added to my offering my mid-January. Those will be ordered tomorrow as well.

    Next I hear you Nizan and JEBeasley so I will reduce minimum order for orders out of Europe from 200GBP to 75GBP by tomorrow afternoon. And I will review this in two months. And JEBeasley whilst I know that alone is not enough to sway you I will be setting up HermitageoilsUSA in the first halve of 2014 so it gives you another option plus you could expect speedy delivery times. As for your PA comments I will see me and Chris increase our offering of synthetics substantially by mid to late January.

    Ipp this is why I would love that thread of mine and Chriss back as I feel Im hijacking what is rightfully about Proxisante.

    Adam

  11. #41

    Default Re: Proxisante is going to get some interesting things

    You take your work seriously.. I was I was this serious with my phd

  12. #42
    Super Member
    Join Date
    Dec 2012
    Location
    Brighton
    Posts
    141

    Default Re: Proxisante is going to get some interesting things

    I don't see Adam as hijacking this thread. He and Philippe both offer similar products except Adam's cost about 30% more. But Adam is exceptionally good at costly customer service and I expect Philippe, being French, would just shrug instead. Let's have Robertet by all means (and their isolates, distilled and otherwise please), but let's also have Albertvielle and their specialities including Blackcurrant. And Adam please don't go to the USA- you are loved and adored enough here.

  13. #43
    Basenotes Plus

    Join Date
    Feb 2010
    Posts
    13,380

    Default Re: Proxisante is going to get some interesting things

    Quote Originally Posted by JEBeasley View Post
    Well, Oregon doesn't have a retail sales tax but I'm sure there are duties added to anything shipped from over seas. A few years ago I purchased a boutique tube guitar amplifier from Italy. Two weeks later the switching pedal had a defect and broke, I had to send it back to Italy to have it fixed under warranty. The cost of shipping it back to Italy was a little more than the cost of having someone locally repair that foot switch but I shipped it anyway to have it done by the factory (Brunetti). So, you see, shipping is phenomenally expensive and cost prohibitive in most cases and this is the primary reason I don't order anything from over seas. If the shipping cost was the same as any US shipment I would probably buy a few things throughout the year, like maybe to the tune of a couple/few hundred $USD but that would most likely be it unless I have to buy bulk for something I needed to mass produce. Down the road that might change but for now that's my story and I'm sticking to it!
    Sorry to hear about your amp - such experiences are not uncommon these days & have certainly encouraged me to shop locally!

    It's interesting to me that, whilst the internet has improved our choices in theory, the reality is often (and increasingly) quite different.

  14. #44

    Default Re: Proxisante is going to get some interesting things

    I got such an arsenic response from Proxisante today when I inquired about
    shipping, that I couldn't interact with people around me for 30 minutes.
    Hopefully it's just a misunderstanding. Seems those EU shipping costs are
    really affecting business.
    Last edited by Nizan; 20th December 2013 at 11:01 AM.

  15. #45

    Default Re: Proxisante is going to get some interesting things

    How much does shipping to Israel actually cost, Nizan? I paid EUR 16.15 (within EU) for nine small bottles.

    On the Texas Cedar Coeur, which I had pre-ordered, I got an email today saying the oil was too fresh with off notes from the distillation and so it wasn't sent.

  16. #46

    Default Re: Proxisante is going to get some interesting things

    Quote Originally Posted by Renegade View Post
    ...
    On the Texas Cedar Coeur, which I had pre-ordered, I got an email today saying the oil was too fresh with off notes from the distillation and so it wasn't sent.
    Same here.

  17. #47

    Default Re: Proxisante is going to get some interesting things

    Renegade - I think around 25 Euro..
    But some funky things happened with the site - first I was locked out of my
    account, and now it seems Israel was taken off the country list. If the guy
    is as upset as it sounded, I won't be surprised he just took Israel off the list.
    I could be mistaken though. Hopefully he'll answer my email.

  18. #48
    Basenotes Plus

    Join Date
    Feb 2010
    Posts
    13,380

    Default Re: Proxisante is going to get some interesting things

    Have just signed up & it does appear to be absent from the list at present, Nizan.

  19. #49

    Default Re: Proxisante is going to get some interesting things

    Yes, apparently there's a big misunderstanding. Hope it will work out
    soon.

  20. #50

    Smile Re: Proxisante is going to get some interesting things

    I have not been awake long, I check in on this thread and jees, its all going on isnt it!!

    The whole idea of a forum like this is for people to talk openly right, sometimes suppliers get trashed as a result. I have been put bang to rights here on a few threads and had my disagreements with a fair few as well but we always kiss, make up and move on. I actually like the personalities you get here, it enables good conversation on a subject we all love.

    Holding grudges is pointless, totally and utterly pointless, that bad feeling just manifests, feeds and creates problems that do not need to exist. So I say to Phillipe do the right thing because this is your thread, this is all about you, your moment, and how awesome your business is. Better still join BN and get involved with your thread, clearly many adore you here so prove your worth to these people and all those watching.

    On a different note got most quotes for rtet it looks like Im going forward with more than I thought offering will be three times greater than Proxisante and due to Nizan's comments shipping for those outside of Europe is now down from 200GBP to 75GBP - reviewed in two months time. Adam

  21. #51

    Default Re: Proxisante is going to get some interesting things

    To be fair, it could be that the guy's under alot of stress after finding out that the Texas cedar coeur has to be sent back to Robertet. Imagine having to email everyone who had pre-ordered it with disappointing news, especially when it's not his fault. The upside is that it shows to everyone that he knows how to spot any defects and that he's only willing to send his customers the very best. Christmas is also the most important time for business and it can be very stressful trying to process so many orders. If he had also just read of Adam's intentions, it may not have exactly helped the situation. That's just business at the end of the day but it may not have been the best time to read such news. Although, many continental Europeans will prefer to order closer to home because of the shipping, so Proxisante will have plenty of business either way. I'm sure that the guy will get everything straightened out with Robertet soon enough, let's just hope that he has a chance to relax at some point this Christmas.
    Last edited by Pears; 21st December 2013 at 03:27 AM.

  22. #52

    Smile Re: Proxisante is going to get some interesting things

    Pears you really are a proper English gent, I wish I was more like you and less of a big bad wolf. But I am what I am.

    However you do not ban an entire country due to a disagreement with one individual from that country come on, thats nearly as lame as my Christmas jokes. Plus I have not even started playing with Phillipe yet. Forgive my lack of compassion in this instance for him but business equals pressure and s**t happens, you handle it or you dont simple as that.

    But how about this, me trying to be a nice guy, if Phillipe is reading and you are feeling a little under the cosh I have a little present to cheer you up its some relaxing music just for you put your headphones on to better appreciate it.

    http://www.youtube.com/watch?v=1Q0Y0g5suZw

    Adam

  23. #53
    gecko214's Avatar
    Join Date
    May 2010
    Location
    Canton de Vaud, Switzerland
    Posts
    334

    Default Re: Proxisante is going to get some interesting things

    Phillipe confirmed to me he had to send back the Cedre Texas Coeur because when he got it, as others have now reported, it was too fresh and still had the distillation notes in it, so he sent it back (and shame on Robertet for selling it, I am really surprised). His catching this is a good thing, even if it is frustrating for those of us who were waiting for it; as Pears says, it is reassuring he has this level of quality control. If I got something from the mighty Robertet, I would think there was something wrong with my nose before I thought there was something wrong with their product, so i say hats off to him. I don't think he will participate in BN though as he does not have enough English. I know he does look occasionally since I told him I would let people know about his offerings; I would be surprised if he is following this discussion closely. He is a quite small business as I understand it, but he has an established customer base for his existing line in France, so I imagine he will be fine, even with Hermitage (or others) competing (madly). I wish him, and all good suppliers well, and I hope he does not regret ordering these Robertet specialties I kind of cajoled him into carrying. I am sure I will continue to buy from him, just as I will from Adam and from Jan and others.

    Also, let me just be clear about why I started this post: I feel it is useful to members here to know when hard to find things or things we have been pining over, become available, particularly from sources we don't all know about (e.g. German or French suppliers). I do not endorse them in any way other than what I say in my posts.

    Not sure what is going on with the shipping to Israel; he told me he charges Colissimo (French parcel post) rates for all shipments and so whatever is being charged for Israel is what it would cost for any package to be sent by traceable French parcel post from France to Israel (Euro 39.85 according to their site -- is this not what he is charging?). There is a 1 KG minimum though, I think, for overseas Colissimo, so the smaller the order, the higher the relative shipping cost.

  24. #54
    Paul Kiler
    pkiler's Avatar
    Join Date
    Dec 2007
    Location
    Southern California
    Posts
    3,076

    Default Re: Proxisante is going to get some interesting things

    Well to defend Proxisante around shipping to different countries, I've experienced that my website seems to have a mind of it's own - it seems to not allow people to buy in some countries even though I've set it differently. Or to stop selling to countries because of some shipping cost issue thingy... It's a bit puzzling... and seems to work well for awhile after someone sets it up again, and then die later...

    So Nizan, don't think it's an intentional snub, it could easily just be gremlins...

    PK
    Paul Kiler
    PK Perfumes
    http://www.PKPERFUMES.com
    Gold Medal for "Best Aroma"; Los Angeles Artisan Fragrance Salon

  25. #55

    Default Re: Proxisante is going to get some interesting things

    Adam, you're not the big, bad wolf. Business is business, as they say. Does business make us less gentlemanly at times? Yes but if it's a choice between that and putting food on the table....

    However, it's presumptuous to say that he banned shipping to an entire country because of a disagreement with Nizan. It may simply have been removed from the shipping options because he wasn't aware of the difficulties of shipping to Israel, until Nizan raised them. Or as Paul suggested, it could be a technical glitch.

    If he couldn't handle pressure then he wouldn't be in business but everyone has their limits. I'm sure that we've all ranted at people when under pressure and then later wished that we hadn't. It's not very professional but we're all human at the end of the day. I'm not sure that it's particularly professional for you to comment on the matter either, Adam. However, it's tricky to get the balance right when you're representing a business on a forum, as it's a very informal means of conversing that encourages us to engage on a personal level. I consider you to be a friend, so I'm trying to remain balanced here.
    Last edited by Pears; 20th December 2013 at 04:54 PM.

  26. #56

    Cool Re: Proxisante is going to get some interesting things

    Guys, I feel awful, just so awful about all this. So I have just put something on my homepage to personally say sorry to Phillipe and hello to White Lotus and their upcoming plans.

    Im sorry to all here, really I am, I feel so bad, but I smell blood so its time to pounce on my prey, its in my nature.

  27. #57

    Default Re: Proxisante is going to get some interesting things

    I wouldn't worry about it too much, Adam. It just shows that you're human, like the rest of us. I'm sure that Phillipe will appreciate the gesture, if he ever reads this thread.

  28. #58

    Default Re: Proxisante is going to get some interesting things

    Adam, why does the homepage of your site say BYBYPROXI?
    Last edited by Pears; 20th December 2013 at 05:43 PM.

  29. #59
    Basenotes Plus

    Join Date
    Feb 2010
    Posts
    13,380

    Default Re: Proxisante is going to get some interesting things

    Adam - that's not terribly kind - the poor guy's in a pickle.
    Hope it works out, Phillipe - and sorry you had a problem.

  30. #60

    Default Re: Proxisante is going to get some interesting things

    Paul - there was some problem when he inquired about shipping to Israel, so
    he took it off. I didn't understand his reply well, but that's what I got from it.
    Hopefully it'll be fixed. I really feel bad for my part in this predicament.

    Gecko - actually last night when I checked a package it was 25 Euros to
    Israel. All in all, it's not that expensive. Though USPS really make it hard to
    compete with small packages.

    Adam - I like it when people can talk openly and out of good intentions.
    It's like a new way of making business, but maybe it's a bit before its time..
    On the other hand, you're showing teeth now..

Similar Threads

  1. Interesting female reaction to...Realm, of all things!
    By rikoozik in forum Male Fragrance Discussion
    Replies: 4
    Last Post: 6th May 2009, 11:06 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  



Loving perfume on the Internet since 2000