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  1. #1
    DEMON's Avatar
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    Default RIP, Eau Des Baux

    Sorry to be the bearer of bad news, but yet another amazing fragrance is getting the axe: this time it is at the hands of L'Occitane.

    "Dear Bill,

    Thank you for contacting L'Occitane.

    We do apologize but our Eau de Baux has been phased out.

    We do not offer that particular product any longer.

    Don't hesitate to contact us if you have any other queries by replying directly to this email.

    Please feel free to visit our online boutique or your nearest boutique.

    Yours sincerely,

    Rachele
    Customer Service Representative
    "


    I had only recently tried this fragrance and fell in love with it. I had found my new signature scent. Why does this keep happening to me? Polo Green is a horrible reformulation, original Calvin is gone, Mugler's Pure Havane is discontinued....every fragrance I like disappears.

  2. #2
    Basenotes Junkie DNT's Avatar
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    Default Re: RIP, Eau Des Baux

    Sad day.

  3. #3

    Default Re: RIP, Eau Des Baux

    Well it is still on l'occitan's website and I have seen it in every store I have been to.... I wouldn't worry about it that much, and if you are worried buy a backup bottle.

    It's weird that the customer service representative couldn't even spell the product correctly though, right? (Eaux des Baux not Eaux de Baux)...

  4. #4
    Dependent freewheelingvagabond's Avatar
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    Default Re: RIP, Eau Des Baux

    Quote Originally Posted by DEMON View Post
    Sorry to be the bearer of bad news, but yet another amazing fragrance is getting the axe: this time it is at the hands of L'Occitane.

    "Dear Bill,

    Thank you for contacting L'Occitane.

    We do apologize but our Eau de Baux has been phased out.

    We do not offer that particular product any longer.

    Don't hesitate to contact us if you have any other queries by replying directly to this email.

    Please feel free to visit our online boutique or your nearest boutique.

    Yours sincerely,

    Rachele
    Customer Service Representative
    "


    I had only recently tried this fragrance and fell in love with it. I had found my new signature scent. Why does this keep happening to me? Polo Green is a horrible reformulation, original Calvin is gone, Mugler's Pure Havane is discontinued....every fragrance I like disappears.


    Pure Havane is out there and available quite easily at retail stores. Also, Eau des Baux is still available everywhere.
    Currently wearing: Grey Vetiver by Tom Ford

  5. #5
    DEMON's Avatar
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    Default Re: RIP, Eau Des Baux

    Hmmm.....I wonder if I misspelled it in my initial email and triggered an auto-reply.

    If I did, this may be a hilarious basenotes blunder.

    - - - Updated - - -

    Quote Originally Posted by freewheelingvagabond View Post
    Also, Eau des Baux is still available everywhere.
    lol

    Okay not EVERYWHERE, but I think I may be a victim of my own lack of attention to detail.

  6. #6
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    Default Re: RIP, Eau Des Baux

    Still available on their U.K. website - should be fine!
    http://uk.loccitane.com/baux,83,1,39629,0.htm

  7. #7

    Default Re: RIP, Eau Des Baux

    Okay, so if this isn't discontinued and is still available in both stores and online, should we perhaps close this thread to avoid confusion? There were discontinuation rumors of this last year as well. L'Occitane do have a habit of dropping their most popular and well-loved scents so it wouldn't surprise me, but as of right now there seems to be no concern.

  8. #8
    Basenotes Institution dougczar's Avatar
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    Default Re: RIP, Eau Des Baux

    #1: If you like something, get it.
    #2: If you LOVE something, get a backup or two.

    If you follow those, you will be better off in the long run. And you won't need to post here later asking "is my ___ that I bought from ebay a fake?"

  9. #9
    Dependent BRM85282's Avatar
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    Default Re: RIP, Eau Des Baux

    Bad news, indeed!!
    Currently wearing: Pour Un Homme by Caron

  10. #10
    DEMON's Avatar
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    Default Re: RIP, Eau Des Baux

    I am going to ask that this thread be left up for now, and I will be certain that the spelling is correct and will email them again so that we may know with certainty whether it is discontinued.

  11. #11
    Dependent james1051's Avatar
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    Default Re: RIP, Eau Des Baux

    How to spike sales--float a discontinuation rumor.

    and it works for me! I'm going straight to the l'Occi store near me to buy an FB

  12. #12
    Basenotes Institution sjg3839's Avatar
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    Default Re: RIP, Eau Des Baux

    Hope that's just a mistake. EDB is a good one. Too good to discontinue.

  13. #13

    Default Re: RIP, Eau Des Baux

    Quote Originally Posted by DEMON View Post
    I am going to ask that this thread be left up for now, and I will be certain that the spelling is correct and will email them again so that we may know with certainty whether it is discontinued.
    Sounds good! Let us know what you find out.

  14. #14
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    Default Re: RIP, Eau Des Baux

    If true, glad I have a large full bottle of this.
    Remember that while it is perfectly acceptable to criticize the content of a post - criticizing the poster is not.
    Mean spirited, nasty, snide, sarcastic, hateful, and rude individuals on Basenotes don't warrant or deserve other individuals' acknowledgement or respect.

  15. #15
    DEMON's Avatar
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    Default Re: RIP, Eau Des Baux

    Please bear in mind, I had intially emailed only to ask if it was currently in stock, as their website didn't clarify. That email was the response I got.

  16. #16
    Dependent L'Homme Blanc Individuel's Avatar
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    Default Re: RIP, Eau Des Baux

    Quote Originally Posted by deadidol View Post
    Okay, so if this isn't discontinued and is still available in both stores and online, should we perhaps close this thread to avoid confusion? There were discontinuation rumors of this last year as well. L'Occitane do have a habit of dropping their most popular and well-loved scents so it wouldn't surprise me, but as of right now there seems to be no concern.
    We don't know if it was a mistaken reply based on a misspelling yet. It'll be interesting to find out. I'd have to assume that phasing out a scent means it'll still be available for a while as the remaining stock is sold. That's how I scored 2 bottles of Gucci Pour Homme.
    "Follow your nose. It always knows." -- Toucan Sam

  17. #17

    Default Re: RIP, Eau Des Baux

    I called customer service for L'Occitane in the US and asked about it. They have quite a bit of stock remaining at this time, but once that is sold, it will no longer be available because it is no longer being made.

  18. #18
    Dependent heperd's Avatar
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    Default Re: RIP, Eau Des Baux

    I sold a bottle of there Bergamote Tea last year for $20 and now its on ebay for $150 since its dc'd. I cannot imaging how much EdB will be going for in a few years.
    Want to trade - Chanel Platinum Egoiste for Dior Eau Sauvage...
    http://www.basenotes.net/threads/394...82#post3308582

  19. #19

    Default Re: RIP, Eau Des Baux

    when will this trend in fragrance industry stop....

  20. #20
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    Default Re: RIP, Eau Des Baux

    The best always seem to get the axe..
    Look at Gucci

  21. #21
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    Default Re: RIP, Eau Des Baux

    Quote Originally Posted by DEMON View Post
    Sorry to be the bearer of bad news, but yet another amazing fragrance is getting the axe: this time it is at the hands of L'Occitane.

    "Dear Bill,

    Thank you for contacting L'Occitane.

    We do apologize but our Eau de Baux has been phased out.

    We do not offer that particular product any longer.

    Don't hesitate to contact us if you have any other queries by replying directly to this email.

    Please feel free to visit our online boutique or your nearest boutique.

    Yours sincerely,

    Rachele
    Customer Service Representative
    "


    I had only recently tried this fragrance and fell in love with it. I had found my new signature scent. Why does this keep happening to me? Polo Green is a horrible reformulation, original Calvin is gone, Mugler's Pure Havane is discontinued....every fragrance I like disappears.
    Thanks very much for the advanced warning. I fell in love with the 4 theives fragrance from L'Occitane which was a best seller, but shock of shocks, it was suddenly discontinued without warning !!!. I still think personally it was the best ever L'Occitane creation.....some things just don't make sense.
    Thanks once again for sharing this news.
    RARE PERFUME DECANTS - FACEBOOK (closed group) - Hundreds of ultra rare extraits available, including Djedi and Nombre Noir.

  22. #22
    DEMON's Avatar
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    Default Re: RIP, Eau Des Baux

    I am saddened to know that this was true. PLease don't buy all of it before I get a chance.

  23. #23

    Default Re: RIP, Eau Des Baux

    Quote Originally Posted by dougczar View Post
    #1: If you like something, get it.
    #2: If you LOVE something, get a backup or two.

    If you follow those, you will be better off in the long run. And you won't need to post here later asking "is my ___ that I bought from ebay a fake?"



    Sent from my iPhone using Tapatalk

  24. #24
    david's Avatar
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    Default Re: RIP, Eau Des Baux

    Quote Originally Posted by DEMON View Post
    I am saddened to know that this was true. PLease don't buy all of it before I get a chance.
    Go for it !. Personally, I don't know this fragrance and I can only advise you that the 4 Voleurs fragrance disappeared extremely quickly and without warning. Get your back up bottles before the price rockets.
    RARE PERFUME DECANTS - FACEBOOK (closed group) - Hundreds of ultra rare extraits available, including Djedi and Nombre Noir.

  25. #25
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    Default Re: RIP, Eau Des Baux

    Quote Originally Posted by david View Post
    I fell in love with the 4 theives fragrance from L'Occitane which was a best seller, but shock of shocks, it was suddenly discontinued without warning !!!. I still think personally it was the best ever L'Occitane creation.....some things just don't make sense.
    And just like that wonderful scent disappeared, so went Eau du Contadour another good one IMO. Sign of the times I guess.
    Remember that while it is perfectly acceptable to criticize the content of a post - criticizing the poster is not.
    Mean spirited, nasty, snide, sarcastic, hateful, and rude individuals on Basenotes don't warrant or deserve other individuals' acknowledgement or respect.

  26. #26

    Default Re: RIP, Eau Des Baux

    L'Occitane should assess whether it wants to be a viable fragrance house. Decisions like this one make me think they've decided otherwise. Sadly, another example of the bean counters running the show.

  27. #27
    Dependent L'Homme Blanc Individuel's Avatar
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    Default Re: RIP, Eau Des Baux

    Quote Originally Posted by cologne connoisseur View Post
    L'Occitane should assess whether it wants to be a viable fragrance house. Decisions like this one make me think they've decided otherwise. Sadly, another example of the bean counters running the show.
    I suspect that L'Occitane views their fragrances as just one small part of their business. We'll probably never know why they're discontinuing EdB. Maybe an ingredient - or a few - became too hard to get or too expensive. Or, maybe it doesn't sell well enough for them to want to keep it. How much WE may love a fragrance is definitely not a good way to judge how successful that fragrance is among average consumers. I can think of many examples of excellent fragrances that are revered here in basenotes (and for good reason!) that weren't particularly successful. Gucci Pour Homme (2003) and M7 are two perfect examples. Both are superb. But are they what the mall crowd wants to buy?

    EdB is excellent, and it's certainly popular here on basenotes, but is it popular enough with the people who shop at L'Occitane? If it isn't selling well enough, that would certainly explain why they're discontinuing it regardless of how good it is.

    Sometimes, when a great scent is discontinued, the consumers themselves are to blame.
    "Follow your nose. It always knows." -- Toucan Sam

  28. #28
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    Default Re: RIP, Eau Des Baux

    Sad news.
    I can just see how in ten years time people will be posting here about what's it like and should they fork out the $200 Ebay asking price.
    Regards,
    Renato

  29. #29

    Default Re: RIP, Eau Des Baux

    I'm still getting over missing out on that lemon/honey/tea or whatever one that disappeared a few years back
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  30. #30
    hednic's Avatar
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    Default Re: RIP, Eau Des Baux

    Quote Originally Posted by L'Homme Blanc Individuel View Post
    Or, maybe it doesn't sell well enough for them to want to keep it.
    This would be my guess.

    - - - Updated - - -

    Quote Originally Posted by Master-Classter View Post
    I'm still getting over missing out on that lemon/honey/tea or whatever one that disappeared a few years back
    Would that be the "Thé Bergamote" that they carried for a while? That's a great scent if that's the one you're referring to.
    Remember that while it is perfectly acceptable to criticize the content of a post - criticizing the poster is not.
    Mean spirited, nasty, snide, sarcastic, hateful, and rude individuals on Basenotes don't warrant or deserve other individuals' acknowledgement or respect.

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