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  1. #1

    Default No posts over here?

    I've seen quite a few fellow South Africans on the other boards Lately I've been absent from here due to work pressures but hope to be more active again.

    I'd like to vent...if I may?

    I've been fond of Metrocosmetics and follow them on facebook and subscribed to email updates as they used to have the more difficult to find niche fragrances. I got ELDO's Rien from them, as well Serge Lutens' Chergui. Great service at the time.

    More recently I've asked about the possibility of them stocking SL Iris Silver Mist...that elusive Lutens that has a spot reserved in my wardrobe. Not much of a response.

    Then two days ago I saw it listed...and OUT OF STOCK!!! I was "kind of" annoyed as they used to be quite good at updating their FB page and sending email updates. I sent them an email asking why they would not inform their loyal followers about such things. No response - and this was not the first time they didn't respond to an enquiry.

    Do I just accept bad service (IMO) or go on supporting them (something we're quite good at over here lol!)?
    Currently wearing: Ja´pur Homme by Boucheron

  2. #2
    hednic's Avatar
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    Default Re: No posts over here?

    Quote Originally Posted by jellybean1973 View Post
    I've seen quite a few fellow South Africans on the other boards Lately I've been absent from here due to work pressures but hope to be more active again.

    I'd like to vent...if I may?

    I've been fond of Metrocosmetics and follow them on facebook and subscribed to email updates as they used to have the more difficult to find niche fragrances. I got ELDO's Rien from them, as well Serge Lutens' Chergui. Great service at the time.

    More recently I've asked about the possibility of them stocking SL Iris Silver Mist...that elusive Lutens that has a spot reserved in my wardrobe. Not much of a response.

    Then two days ago I saw it listed...and OUT OF STOCK!!! I was "kind of" annoyed as they used to be quite good at updating their FB page and sending email updates. I sent them an email asking why they would not inform their loyal followers about such things. No response - and this was not the first time they didn't respond to an enquiry.

    Do I just accept bad service (IMO) or go on supporting them (something we're quite good at over here lol!)?
    My feeling is if you are unhappy with the level of service you have been recently receiving, you might just want to move on to one that offers better satisfaction.
    Last edited by hednic; 13th March 2015 at 11:28 PM.
    Remember that while it is perfectly acceptable to criticize the content of a post - criticizing the poster is not.
    Mean spirited, nasty, snide, sarcastic, hateful, and rude individuals on Basenotes don't warrant or deserve my or other Basenoters' acknowledgement or respect.

  3. #3
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    Default Re: No posts over here?

    unfortunately there is no other options..

  4. #4
    hednic's Avatar
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    Default Re: No posts over here?

    Quote Originally Posted by GRSsrg View Post
    unfortunately there is no other options..
    In that case, you will have to endure the poor service, or purchase exclusively from abroad with online retailers that will ship to South Africa.
    Remember that while it is perfectly acceptable to criticize the content of a post - criticizing the poster is not.
    Mean spirited, nasty, snide, sarcastic, hateful, and rude individuals on Basenotes don't warrant or deserve my or other Basenoters' acknowledgement or respect.




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