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  1. #31

    Default Re: Premiere Avenue online store....

    ^^^ Very good to know. Thanks!

    I am waiting to receive confirmation that they have the fragrance I want in stock. Will let everyone how smoothly goes the purchase.
    Fate gives all of us three teachers, three friends, three enemies, and three great loves in our lives. But these twelve are always disguised, and we never know which one is which until we've loved them, left them, or fought them.

    Gregory David Roberts

  2. #32
    hednic's Avatar
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    Default Re: Premiere Avenue online store....

    Quote Originally Posted by Oriane View Post
    Thank you so much for all this information, hednic. May I ask which bank card you use to order from them?
    I can't recall which cards they accept, but I either use an American Express Centurion Card (Black) or a Capital One to make my purchases as they don't charge foreign currency conversion fees with those cards.
    Last edited by hednic; 6th November 2017 at 08:59 PM.
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  3. #33
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    Default Re: Premiere Avenue online store....

    Quote Originally Posted by RedRaider430 View Post
    Just a heads up when making international purchases. This is what I have learned....at least when using a Capital One card....

    I have found that when you enter the card number online and submit it, the card company typically REFUSES the purchase initially. This happens EVEN WHEN you call them to tell them you are about to make an international purchase. Even the people you are speaking with aren't sure why is doesn't go through. Here's the reason.....

    Don't worry! After initially declining the purchase, the card company will immediately send you an email asking if everything is ok to make the purchase. Once you give your approval, enter your card number again on the website and it will be accepted.
    To avoid all of this, all you need to do is always have a Captial One Fraud Supervisor/Specialist in the US on the phone with you as you are making the transaction. They will alter the system on their end with input you give them so that the transaction goes through smoothly the first time. A regular representative at Capital One cannot do this and it will almost certainly get rejected as fraudulent.
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  4. #34
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    Default Re: Premiere Avenue online store....

    I’ve tried that, too. By the time you get to the person you need and explain to them what you need done, you could’ve already done the transaction yourself the other way.... without talking to anyone.
    Basenotes sales: TDC de Bachmakov, Atelier Vetiver Fatal, Tiffany for Men mini, 17 Cuba Paris frags, L'Essence de Cerruti, Reyane Insurrection, numerous popular SAMPLES! http://www.basenotes.net/threads/472...ples-amp-More!

    Crystal Flacon sales: Prelude to Love, Noir de Noir, SAMPLES! http://flacon.ambaric.net/viewtopic.php?t=626

  5. #35
    hednic's Avatar
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    Default Re: Premiere Avenue online store....

    There is a direct number to a Capital One fraud specialist in the US where you can bypass normal representatives. Never had to wait to speak with one. But in the end, whatever works is fine.
    Remember that while it is perfectly acceptable to criticize the content of a post - criticizing the poster is not.
    Mean spirited, nasty, snide, sarcastic, hateful, and rude individuals on Basenotes don't warrant or deserve my or other Basenoters' acknowledgement or respect.

  6. #36

    Default Re: Premiere Avenue online store....

    Hello everyone,

    Just confirming that Premiere Avenue still ships to the US, because EU regs have gotten stiffer, in recent years. I emailed their customer service, but no answer has come back. Have any US residents ordered, and successfully received, from them, recently?
    "Put on some red lipstick, and live a little."--Dita Von Teese

  7. #37
    hednic's Avatar
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    Default Re: Premiere Avenue online store....

    Quote Originally Posted by khanada View Post
    Hello everyone,

    Just confirming that Premiere Avenue still ships to the US, because EU regs have gotten stiffer, in recent years. I emailed their customer service, but no answer has come back. Have any US residents ordered, and successfully received, from them, recently?
    I have although arrival time was longer than before the pandemic. Although I haven't had any problems, others have had big problems with this company as of late. They are very lax in their email communication. I personally call them and speak to them and verify they have what I want in stock ready to ship the next day before I place my orders.
    Remember that while it is perfectly acceptable to criticize the content of a post - criticizing the poster is not.
    Mean spirited, nasty, snide, sarcastic, hateful, and rude individuals on Basenotes don't warrant or deserve my or other Basenoters' acknowledgement or respect.

  8. #38
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    Default Re: Premiere Avenue online store....

    Quote Originally Posted by hednic View Post
    I have although arrival time was longer than before the pandemic. Although I haven't had any problems, others have had big problems with this company as of late. They are very lax in their email communication. I personally call them and speak to them and verify they have what I want in stock ready to ship the next day before I place my orders.
    Are they easy to get hold of by phone, hednic? Tried, but no answer...
    Currently wearing: Original Vetiver by Creed

  9. #39
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    Default Re: Premiere Avenue online store....

    Quote Originally Posted by rum View Post
    Are they easy to get hold of by phone, hednic? Tried, but no answer...
    They were when I contacted them. Let me check my number for them and I'll get back to you as they might have multiple numbers for contact.
    Remember that while it is perfectly acceptable to criticize the content of a post - criticizing the poster is not.
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  10. #40
    hednic's Avatar
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    Default Re: Premiere Avenue online store....

    Quote Originally Posted by rum View Post
    Are they easy to get hold of by phone, hednic? Tried, but no answer...
    This is the number I have: +33 4 76 46 42 60
    Remember that while it is perfectly acceptable to criticize the content of a post - criticizing the poster is not.
    Mean spirited, nasty, snide, sarcastic, hateful, and rude individuals on Basenotes don't warrant or deserve my or other Basenoters' acknowledgement or respect.

  11. #41
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    Default Re: Premiere Avenue online store....

    Quote Originally Posted by hednic View Post
    This is the number I have: +33 4 76 46 42 60
    Thanks hednic. Thatĺs the one I have as well.
    Currently wearing: Original Vetiver by Creed




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