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  1. #1
    Shaheen's Avatar
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    Thumbs down Charriol Customer Service

    I attempted to contact Charriol via their website contact form two months ago, and send them a message via their Facebook page one month ago. I have received absolutely no response from them. They don't seem to have a contact email address or telephone number for customer inquiries. I'm inclined to say they have terrible customer service, but in actuality it appears they have NO customer service.

    Anyone else experience this sort of thing from other brands? Very frustrating.

  2. #2
    hednic's Avatar
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    Default Re: Charriol Customer Service

    Quote Originally Posted by Shaheen View Post
    I attempted to contact Charriol via their website contact form two months ago, and send them a message via their Facebook page one month ago. I have received absolutely no response from them. They don't seem to have a contact email address or telephone number for customer inquiries.
    This is the company that sells their fragrances. Here you go:

    Cofinluxe
    Address: 6 Rue Anatole de la Forge, 75017 Paris, France


    Phone: +33 1 55 37 71 72
    Remember that while it is perfectly acceptable to criticize the content of a post - criticizing the poster is not.
    Mean spirited, nasty, snide, sarcastic, hateful, and rude individuals on Basenotes don't warrant or deserve my or other Basenoters' acknowledgement or respect.

  3. #3
    Shaheen's Avatar
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    Default Re: Charriol Customer Service

    Thx. No USA contact number or email?

  4. #4
    hednic's Avatar
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    Default Re: Charriol Customer Service

    Quote Originally Posted by Shaheen View Post
    Thx. No USA contact number or email?
    Not for the Charriol fragrance line unfortunately.
    Remember that while it is perfectly acceptable to criticize the content of a post - criticizing the poster is not.
    Mean spirited, nasty, snide, sarcastic, hateful, and rude individuals on Basenotes don't warrant or deserve my or other Basenoters' acknowledgement or respect.

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