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  1. #1
    Basenotes Member Gail Elliott's Avatar
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    UK
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    Default FragranceX Deliveries to the UK

    Hi there,

    I want to get something niche from this US seller. I'd like to ask if anyone could post their experiences in regards to duties or fees.

    My purchase would probably be around $250.

    Am I likely to get hammered with import duties or something?

    If anyone (in the UK) could post their recent experiences with this seller, I'd really very much appreciate it.

    Thanks in advance.

  2. #2

    Default Re: FragranceX Deliveries to the UK

    I haven’t had any problems with duties etc from Fragrancex. Those charges are normally included and shown at checkout but have heard of others getting hit with unexpected charges previously.

    I would say though to check with them which version of a fragrance you are getting as I recently bought a fragrance from them only to receive a different (newer) version from the one pictured. Seems they knowingly entice fragheads with the pictured older versions and then do the ol’ switcheroo. I’m onto your Bait and Switch tactics fragrancex.
    All time favourites

    Bois du Portugal
    by Creed
    Aventus by Creed
    Heritage EdT by Guerlain
    Incident Diplomatique by Jovoy
    Cool Water (vintage) by Davidoff
    Eau Sauvage (vintage) by Christian Dior
    Chic For Men (original formulation) by Carolina Herrera
    Halfeti by Penhaligonís
    French Lover by Frederic Malle
    Jubilation Man by Amouage
    Pour Monsieur by Chanel
    Currently wearing: Fendi Uomo by Fendi

  3. #3
    The Devil in the Details
    Zealot Crusader's Avatar
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    Seattle/Bellevue WA
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    Default Re: FragranceX Deliveries to the UK

    Quote Originally Posted by Sheik Yerbouti View Post
    I’m onto your Bait and Switch tactics fragrancex.
    That's why she's your Fragrance Ex
    oh look, I have a signature
    Discover a searchable archive of my reviews and more at The Scented Devil
    Currently wearing: Invictus by Paco Rabanne

  4. #4

    Default Re: FragranceX Deliveries to the UK

    Quote Originally Posted by Zealot Crusader View Post
    That's why she's your Fragrance Ex
    If I had some flying monkeys I assure you they would be released to serve adequate retribution.

    For now, guess I’ll stick to the allbeauty.
    All time favourites

    Bois du Portugal
    by Creed
    Aventus by Creed
    Heritage EdT by Guerlain
    Incident Diplomatique by Jovoy
    Cool Water (vintage) by Davidoff
    Eau Sauvage (vintage) by Christian Dior
    Chic For Men (original formulation) by Carolina Herrera
    Halfeti by Penhaligonís
    French Lover by Frederic Malle
    Jubilation Man by Amouage
    Pour Monsieur by Chanel
    Currently wearing: Fendi Uomo by Fendi

  5. #5
    Moderator
    rum's Avatar
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    Mar 2011
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    UK / őle de chypre
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    14,351

    Default Re: FragranceX Deliveries to the UK

    Quote Originally Posted by Gail Elliott View Post
    Hi there,

    I want to get something niche from this US seller. I'd like to ask if anyone could post their experiences in regards to duties or fees.

    My purchase would probably be around $250.

    Am I likely to get hammered with import duties or something?

    If anyone (in the UK) could post their recent experiences with this seller, I'd really very much appreciate it.

    Thanks in advance.
    You can rest assured, FragX are quite big and post to the UK easily using the very respectable DPD courier. As Sheik has already said they show all duties upfront which for a UK address are all rolled-up into one charge. This wasn't always the case but it changed in the last few years. I should say I've bought from them since 2009.

    Two things you may not be aware of when buying from them:
    - You can get cashback by using TopCashback (PM me if you would like further details). The rate was generous last time I looked.
    - Make sure to use a discount code like FX15 for free UK delivery (saves about £5-6) and 15% off the price.

    I've only had one issue with them but that's when I've had to return something.

  6. #6

    Default Re: FragranceX Deliveries to the UK

    Quote Originally Posted by rum View Post
    You can rest assured, FragX are quite big and post to the UK easily using the very respectable DPD courier. As Sheik has already said they show all duties upfront which for a UK address are all rolled-up into one charge. This wasn't always the case but it changed in the last few years. I should say I've bought from them since 2009.

    Two things you may not be aware of when buying from them:
    - You can get cashback by using TopCashback (PM me if you would like further details). The rate was generous last time I looked.
    - Make sure to use a discount code like FX15 for free UK delivery (saves about £5-6) and 15% off the price.

    I've only had one issue with them but that's when I've had to return something.
    Jokes aside I haven’t had any issue with their invoicing/ billing.

    I have however received something other than pictured on more than one occasion, which as someone seeking out a particular version can be inconvenient at the very least. They have the capability to show items that are out of stock accompanied by a photo of each variant and they usually show how many of a particular item is in stock, so regularly sending something other than what is pictured seems like a strategy rather than an occasional hiccup in processing orders.

    Misrepresenting products or misleading customers isn’t good business practice and can leave loyal customers feeling fed up and not wanting to return.
    All time favourites

    Bois du Portugal
    by Creed
    Aventus by Creed
    Heritage EdT by Guerlain
    Incident Diplomatique by Jovoy
    Cool Water (vintage) by Davidoff
    Eau Sauvage (vintage) by Christian Dior
    Chic For Men (original formulation) by Carolina Herrera
    Halfeti by Penhaligonís
    French Lover by Frederic Malle
    Jubilation Man by Amouage
    Pour Monsieur by Chanel
    Currently wearing: Fendi Uomo by Fendi




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