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  1. #1
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    Default Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    PLEASE READ: This thread is not meant as an opportunity to discuss politics or political issues, which remains outside the forum's code of conduct. Any violations will be promptly dealt with.

    As it is widely known, the UK left the European Union and the subsequent Transition Period ended on 31st Dec 2020.

    With the UK now a 3rd Party to the EU, various companies (including couriers) have changed their delivery charges and policies when exporting goods to the UK. As a result, consumers have been affected in multiple ways. Some examples can be found in this article.

    With respect to fragrances, it would be of benefit to members - both current and future - if we create a list of non-UK stores that have either changed their:
    • delivery charges
    • return policies
    • VAT (tax) collection policies

    and anything else you see as relevant.

    For example, First in Fragrance of Germany no longer posts for free to the UK where the order value is over €150. Instead, UK orders are subject to an €89 delivery charge. According to the value of the order, this will additionally incur UK VAT at the point of delivery, plus any handling fees the courier charges for processing the tax charge.

    If you aware of a change like this, either from personal experience or something you noticed on the stores website for example, we would encourage you to please post it here. We are not interested in a discussion on whether this is fair or not, we are simply crowd-sourcing information that will be easy to find for our members going forward.

    Once again, we are only concerned about fragrances here and must keep political discussions out of this (or any) thread. Thanks for your time!

  2. #2
    Basenotes Junkie Mark.B's Avatar
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    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    While browsing through the nose.fr site it shows that they now display prices to the UK without vat. They still ship free for orders over a certain value, but they won’t charge vat. That means your handler will charge the vat and a charge for dealing with it.

    Most seem around the £12 mark on top of the 20% vat.

    I guess if you are saving more than the handling fee then it is still worth it.
    Currently wearing: Terre d'Hermès by Hermès

  3. #3

    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    ParfumDreams (source of Knize Ten etc) : costs have risen
    https://www.parfumdreams.co.uk/Shipping-Costs
    Summer is here : greens, vetiver, aromatics. Selecting from : Bottega Veneta Bottega Veneta pour Homme EdT; Guerlain Vetiver, Etro Palais Jamais. Aramis Tuscany; Penhaligon's Juniper Sling; Knize Sec; Caron Yatagan; . Evening : Etro Ambra, Etro Shaal Nur; Knize Ten, Penhaligon's Elixir.
    Currently wearing: Shaal Nur by Etro

  4. #4
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    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    Thanks both - much obliged for your responses.

    Keep them coming!

  5. #5
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    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    Just had an email from Avant Garde, Oliver & Co. as was.

    "I'm very sorry to inform our UK based customers that from now on I cannot ship to the United Kingdom due to the recent Brexit situation which is affecting to he customs and goods exportation.

    Sorry for the inconveniences caused by this situation.

    Oliver Valverde"

    As a repeat customer, I understand but am bloody annoyed.
    Currently wearing: La Colonia by Oliver & Co.

  6. #6
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    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    Quote Originally Posted by Mark.B View Post
    While browsing through the nose.fr site it shows that they now display prices to the UK without vat. They still ship free for orders over a certain value, but they won’t charge vat. That means your handler will charge the vat and a charge for dealing with it.

    Most seem around the £12 mark on top of the 20% vat.

    I guess if you are saving more than the handling fee then it is still worth it.
    I received an email from Nose Paris, regarding Brexit.

    They state that they continue to deliver to the UK using the DPD courier (which I might add has been very reliable in the past).

    For orders below £135, 20% VAT applies at checkout (as before) and an additional €5 surcharge "due to Brexit costs".

    For any orders above £135, 20% VAT applies at checkout (as before), an additional €5 surcharge "due to Brexit costs" and a further €5 charge "for customs and clearance fees with DHL".

    I hope this helps someone.

  7. #7
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    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    So Avant-Garden Lab (spelling corrected) ARE now once again able to ship to the UK. That's good.
    Currently wearing: La Colonia by Oliver & Co.

  8. #8
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    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    Quote Originally Posted by Funwithfrags View Post
    So Avant-Garden Lab (spelling corrected) ARE now once again able to ship to the UK. That's good.
    Thanks for the update. It looks like some stores/retailers are finding workarounds, but in addition I'd also be interested in hearing about people's experiences when placing and receiving orders from such places. Please keep 'em coming!

  9. #9
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    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    Quote Originally Posted by Mark.B View Post
    While browsing through the nose.fr site it shows that they now display prices to the UK without vat. They still ship free for orders over a certain value, but they won’t charge vat. That means your handler will charge the vat and a charge for dealing with it.

    Most seem around the £12 mark on top of the 20% vat.

    I guess if you are saving more than the handling fee then it is still worth it.
    Quote Originally Posted by rum View Post
    I received an email from Nose Paris, regarding Brexit.

    They state that they continue to deliver to the UK using the DPD courier (which I might add has been very reliable in the past).

    For orders below £135, 20% VAT applies at checkout (as before) and an additional €5 surcharge "due to Brexit costs".

    For any orders above £135, 20% VAT applies at checkout (as before), an additional €5 surcharge "due to Brexit costs" and a further €5 charge "for customs and clearance fees with DHL".

    I hope this helps someone.
    Has anyone in the UK ordered from Nose Paris to date in 2021? Would be interested to hear your experiences.

  10. #10
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    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    Has anyone ordered from Origines in 2021?

    Does the deafening silence since the previous post in this thread mean people have not been buying from mainland Europe since?

  11. #11

    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    I did ask them January or February time and Origines said they weren't shipping to the UK. I sent the email in French to earn brownie points but they still didn't seem interested.

    You'll get charged tariffs and have the parcel used like a football, such is the disgust that we'd leave their little club. So either way, I'm not risking it.

  12. #12

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    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    l put in an order from Parfumaria in the Netherlands this week. There's a postage charge of 45 euros, & they warn you there's likely to be a customs charge, too. lt's coming via DHL with tracking.

    This is the first time l've ordered from abroad since Brexit, so we'll see how it goes...
    "What is this secret connection between the soul, and sea, clouds and perfumes? The soul itself appears to be sea, cloud and perfume..." - from Zorba the Greek by Nikos Kazantzakis.

  13. #13

    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    Quote Originally Posted by teardrop View Post
    l put in an order from Parfumaria in the Netherlands this week. There's a postage charge of 45 euros, & they warn you there's likely to be a customs charge, too. lt's coming via DHL with tracking.
    The one thing I don't quite understand is why companies don't charge customs and duties upfront via their website.

    DHL offer DDP, or delivery duty paid shipping conditions where the seller can pay DHL to cover any customs and duties upfront, thus saving the customer from any lack of transparency about what they'll be charged.

    Personally, this is my greatest bugbear, and the main reason I wouldn't rush to order from abroad, regardless if it's from the EU or somewhere else.

  14. #14
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    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    Quote Originally Posted by teardrop View Post
    l put in an order from Parfumaria in the Netherlands this week. There's a postage charge of 45 euros, & they warn you there's likely to be a customs charge, too. lt's coming via DHL with tracking.

    This is the first time l've ordered from abroad since Brexit, so we'll see how it goes...
    My understanding is that anything over 135 EUR will incur a customs charge in the UK. Not asking you to say how much you paid for your order, but it would be good if the company could specify the applicability, or not, of these customs charges. That also seems a rather high postage charge, to put it mildly. I have not ordered from the EU since Brexit but I am running low on interesting samples and thinking I will need to do this at some point soon.

    I would also draw attention to scammers who are playing on the fact that customs charges may be imposed at the delivery end before items are in fact delivered.
    Currently wearing: La Colonia by Oliver & Co.

  15. #15
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    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    Thanks for all the replies guys.

    As I understand it, there are several things mentioned here, so will take each one by one.

    1. Yes, postal charges have gone astronomical for some retailers in the EU. Take a look at First in Fragrance or Parfum Dreams for example, both based in Germany. I think this is on the back of increased costs by some retailers.

    2. Regarding the collection of UK VAT. As I understand it, the UK has requested retailers to collect UK VAT (currently 20%) at point of sale for goods worth <£135 (about EUR150). This requires them to 'register' with the UK's HMRC which is a tedious/laborious process. Some retailers like Nose Paris have done this, although I have not tested this. Other, smaller retailers do not have the admin capability (or simply cannot be bothered) to go through this process. If the retailers do not collect UK VAT at the point of sale, it's down to the courier, who collect the unpaid UK VAT on the goods, plus their own (rip-off) admin charges paid upon delivery.

    3. For goods worth >£135 have different rules and attract additional costs/charges.

    What is worse, the rules are changing again (read tightening up) on 1st July 2021.

  16. #16

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    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    FWIW, my order totalled more than £135, but it's a fragrance l couldn't find anywhere else, & l had to have it. l'm considering it an early graduation gift to myself.

    rum, do you have any info on the upcoming changes/tightening up?
    "What is this secret connection between the soul, and sea, clouds and perfumes? The soul itself appears to be sea, cloud and perfume..." - from Zorba the Greek by Nikos Kazantzakis.

  17. #17
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    Default Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    Quote Originally Posted by teardrop View Post
    FWIW, my order totalled more than £135, but it's a fragrance l couldn't find anywhere else, & l had to have it. l'm considering it an early graduation gift to myself.

    rum, do you have any info on the upcoming changes/tightening up?
    Do let us know how your order goes. I’d be very keen on reading about yours/other members’ experiences.

    As for the changes due in July this year, according to this article, the changes have been put back to January 2022:
    https://www.theguardian.com/politics...post-not-ready

    Some more general info on post-Brexit tax rules can be found on the Gov.uk website:
    https://www.gov.uk/government/public...1-january-2021

  18. #18

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    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    lnteresting, thanks rum!

    l'll let you know how it goes...
    "What is this secret connection between the soul, and sea, clouds and perfumes? The soul itself appears to be sea, cloud and perfume..." - from Zorba the Greek by Nikos Kazantzakis.

  19. #19

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    Default Re: Purchasing fragrances from abroad to be shipped to the UK post-Brexit

    Reporting back as my order arrived safely today!

    The customs charge was £38.14, that's for a heavy 100ml bottle plus 3 free samples. The package has obviously been opened & resealed by customs, but the contents are intact. l realise that's a pretty steep price, but l'm so happy with my order that it was worth it.

    l'm happy to recommend Parfumaria, too! There was a nice handwritten note with the package, & l enjoy those little touches. l'd definitely order from them again.
    "What is this secret connection between the soul, and sea, clouds and perfumes? The soul itself appears to be sea, cloud and perfume..." - from Zorba the Greek by Nikos Kazantzakis.




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